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Highland Manor Inn

3.0 star property

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Photo gallery for Highland Manor Inn

Property grounds
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Queen with Private Balcony | Balcony
Coffee service
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
7766 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Place, The Little River Railroad and Lumber Company Museum
    ‪5 min walk‬
  • Place, Dark Island Swinging Bridge
    ‪6 min walk‬
  • Place, Townsend Visitor Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for King, Jacuzzi & Fireplace - Non Smoking

King, Jacuzzi & Fireplace - Non Smoking

King, Jacuzzi & Fireplace - Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen, Upstairs, Non Smoking

Individually decorated, individually furnished, laptop workspace

Two Queen, Upstairs, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Queen with Terrace

Deluxe Double Queen with Terrace

Deluxe Double Queen with Terrace

9.4 out of 10
Exceptional
(28 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Leisure Suite with Private Balcony

King Leisure Suite with Private Balcony

King Leisure Suite with Private Balcony

9.0 out of 10
Wonderful
(18 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Leisure Suite Terrace Level

Interior

King Leisure Suite Terrace Level

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with Whirlpool, Terrace, Fireplace

Queen with Whirlpool, Terrace, Fireplace

Queen with Whirlpool, Terrace, Fireplace

9.2 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen with Whirlpool, Balcony

Individually decorated, individually furnished, laptop workspace

Queen with Whirlpool, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King with Whirlpool, Balcony

Individually decorated, individually furnished, laptop workspace

King with Whirlpool, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with Private Balcony

Queen with Private Balcony

Queen with Private Balcony

9.0 out of 10
Wonderful
(18 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Leisure Ground Level

Queen Leisure Ground Level

Queen Leisure Ground Level

10.0 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queens with Kitchen and Patio

Two Queens with Kitchen and Patio

Two Queens with Kitchen and Patio

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Leisure Suite with Fireplace

King Leisure Suite with Fireplace

King Leisure Suite with Fireplace

9.0 out of 10
Wonderful
(8 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King with Balcony, Fireplace & Whirlpool

King with Balcony, Fireplace & Whirlpool

King with Balcony, Fireplace & Whirlpool

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Highland Manor Inn

Motel in Townsend with free breakfast and a seasonal outdoor pool
A conference center, a seasonal outdoor pool, and a business center are available at this motel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a children's pool, a meeting room, and a computer station are onsite.
Highland Manor Inn offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards and complimentary toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.

This Townsend motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Highland Manor Inn gets good marks from our customers. During your stay, you're just a quick walk from Shadows of the Past Hiking/Biking Trail. You'll find features like free WiFi in public areas and free self parking, plus a conference center.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, a meeting room, and a conference center
  • Onsite recreation includes a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from The Little River Railroad and Lumber Company Museum and 6 minutes by foot from Shadows of the Past Hiking/Biking Trail
Highland Manor Inn offers its guests a seasonal outdoor pool and a children's pool. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A library, a terrace, and barbecue grills are also featured at Highland Manor Inn. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Townsend motel.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Highland Manor Inn Motel
Highland Manor Inn Townsend
Highland Manor Inn Motel Townsend

Highland Manor Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 524 out of 751 reviews
Rating 8 - Good. 173 out of 751 reviews
Rating 6 - Okay. 34 out of 751 reviews
Rating 4 - Poor. 13 out of 751 reviews
Rating 2 - Terrible. 7 out of 751 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JoRENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay!

Would highly recommend staying here! The entire staff was friendly and accomodating. Location was great! Near the Smokey but away from the gimmicks in Pigeon Forge and Gatlinburg.
Stayed 2 nights in Sep 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short getaway

Stayed 2 nights in Sep 2025

10/10 Excellent

Vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and quiet hotel close to the Great Smoky Mountains entrance and the Tuckaleechee Caverns. Staff was very helpful and respectful. If you are looking for a peaceful place to stay and to be close to nature, you would enjoy it as much as we did.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, professional, and knowledgeable .
Stayed 3 nights in Sep 2025

10/10 Excellent

Doris, Cookeville

Liked: Cleanliness, staff & service, property conditions & facilities
Small motel in Smokies locally owned with owners on premises~very nice people nice stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

christopher

Liked: Property conditions & facilities
Stayed here many times. Great family owned business. Good place to stay when visiting Gatlinburg and don't want all the traffic.
Stayed 4 nights in Aug 2025

10/10 Excellent

Deepali

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

The hotel room was clean, the ground were nicely kept and the pool was great. The ladies at the front desk were awesome!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in the area!! The rooms are super clean!! The owners are so friendly and kind!! When we are in the area we will never stay anywhere but here!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little spot

Hotel was great. Staff was super friendly. Pool was clean and relaxing
Stayed 2 nights in Aug 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean and quiet place, much need and probably go again!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Shaindy

Stayed 1 night in Aug 2025

10/10 Excellent

Caryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of only a couple rooms left in the area the night we came through town due to some sort of event down the street. I was a bit concerned due to the age of the property and pictures were not super great. But it was available and we took it. So glad we did! Yes, the property is older but in well maintained condition. Easy parking directly in front of our room. The desk clerk, Christy, was stellar! Friendly, gave a great dinner suggestion, and offered her assistance with anything we might need. She was friendly, efficient and just a lovely individual! The room was clean and no frills but very comfortable. The bed was very comfortable and the water pressure in the bathroom I wish I could take home with me! Seriously. It’s amazing. I would stay here again any time and you should to. Family owned place beats hotel chains hands down. Breakfast is included but we did not have any as we had food to use up ourselves. At checkout, Christy asked if we liked the dinner (she remembered!) and thanked us for coming. Don’t overlook this little gem!
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Brently, CAVE CREEK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay in Townsend

Staff was excellent. Room was great. Will definitely stay here again.
Stayed 1 night in Aug 2025

4/10 Poor

Heather

Liked: Amenities
The hotel room itself was nice. However, the shower curtain was missing. I brought it to the attention of the lady at the front desk. She was rude about it. She was also replacing food on the breakfast bar without using any gloves or utensils as to not directly touch the food that the guests were eating.
Stayed 1 night in Aug 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staff,property was quite and beautiful. enjoyed the pool
Stayed 1 night in Jul 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms are extremely clean. If you are looking for a peaceful quiet stay, this is the place. Close to Great Smokey Mountains National Park and Cades Cove.
Stayed 3 nights in Aug 2025

10/10 Excellent

Traci, Frankfort

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most peaceful, lovely stay. Housekeeping cleaned our room every day. The pool was the perfect temp. The view was incredible. We will be back next year!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Large pretty property. Quiet. Very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Amenities
Phenomenal water pressure in the shower. Would come back for that alone.
Stayed 2 nights in Jul 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean with a friendly staff. Great restaurant across the street called Abbey. The only thing I did not like about it was that we were advised that we could not move to a bottom floor because we had book with Expedia and not the hotel itself.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable. No complaints
Stayed 1 night in Jul 2025