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Pamuk City Hotel

3.0 star property

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Photo gallery for Pamuk City Hotel

Family Quadruple Room
Meeting facility
Exterior detail
Food court
Economy Room, 1 Double Bed, No Windows

Reviews

5.4 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Dugmeci Mahallesi Suburcu Caddesi No 14, Gaziantep, Sahinbey, 27010
  • Place, Hışvahan
    ‪3 min walk‬
  • Place, Gaziantep Castle
    ‪3 min walk‬
  • Place, Coppersmith Bazaar
    ‪7 min walk‬
  • Airport, Gaziantep (GZT-Oguzeli Intl.)
    ‪21 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • City view
  • 35 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Economy Room, 1 Double Bed, No Windows

Economy Room, 1 Double Bed, No Windows

Economy Room, 1 Double Bed, No Windows

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room, Multiple Beds, City View

Classic Twin Room, Multiple Beds, City View

Classic Twin Room, Multiple Beds, City View

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Bedroom, City View

Deluxe Room, 1 Bedroom, City View

Deluxe Room, 1 Bedroom, City View

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Business Suite, Multiple Beds, City View

Business Suite, Multiple Beds, City View

Business Suite, Multiple Beds, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed, 1 Single Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double or Twin Room, City View

Luxury Double or Twin Room, City View

Luxury Double or Twin Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room

Premium bedding, down duvets, free minibar items, in-room safe

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Economy Double Room No Window

Premium bedding, down duvets, free minibar items, in-room safe

Economy Double Room No Window

  • Sleeps 2
  • Free Wi-Fi

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About this property

Pamuk City Hotel

Along with a restaurant, this hotel has coffee/tea in a common area and 24-hour room service. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Pamuk City Hotel offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and minibars. These individually decorated accommodations have separate dining areas. Beds feature down comforters and premium bedding. A pillow menu is available. 22-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Pamuk City Hotel, you're just a quick walk from Omeriye Mosque. Features include free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi
  • Enjoy international cuisine while dining at Sahra
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 5-minute walk from Hışvahan and 7 minutes by foot from December 25 Museum
  • Pets welcome for free
There's a restaurant on site. Public spaces have free WiFi. A terrace, a vending machine, and an arcade/game room are also featured at Pamuk City Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Gaziantep hotel.

Sahra - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (TRY 150 per day)
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Sahra

Things to do

  • Arcade/game room
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 22-inch LCD TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge
  • Paper towels
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Heated floor
  • Individual decor
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: TRY 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 13031
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Pamuk City Hotel Gaziantep
Pamuk City Gaziantep
Pamuk City

Pamuk City Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 21 out of 116 reviews
Rating 8 - Good. 18 out of 116 reviews
Rating 6 - Okay. 20 out of 116 reviews
Rating 4 - Poor. 17 out of 116 reviews
Rating 2 - Terrible. 40 out of 116 reviews

5.4/10

Cleanliness

5.8/10

Staff & service

3.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The great experience very helpful hotel staff and very clean hotel thanks
Stayed 3 nights in Sep 2023
Verified

8/10 Good

WAI TONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff

Good location. Helpful staff.TV is working
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Arazoo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was so old and toilet was broken , and at night we couldn’t sleep because of the cigarette smoke coming to our room…we just liked the location that’s all.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Ali

Liked: Staff & service
Disliked: Property conditions & facilities
Booked for 7 nights but stay only 3 nights very noisy
Stayed 7 nights in May 2023
Verified

2/10 Terrible

Abdullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible service no one spoke English and not friendly and so dirty bathroom not good cleaning
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Mutlu

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty rooms, blood on sheets (i took pictures), and drunk noisy guests. Before we check-in, the hotel showed that we checked in and charged the payment from Expedia. There was a reason we asked for no payment in advance, payment to be done on arrival, we needed 3 different invoices but they charged all from one company card, so, so annoying, here the major responsible is Expedia than Pamuk City Hotel.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Anil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a safe place

Service staff of house keeping lack integrity and invade personal space of guest. Air-conditioning controls dont work. Rooms are not made on regular basis. Not a safe place
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Radwan

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad reception
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Riza

Disliked: Staff & service, amenities
Oda bildiğiniz korku evi gibi. Karanlık ,ışık yetersiz. Temizlik berbat. Odadaki kettle ın içinde çay demlenmiş ve atılmamış. On larda kurt olmuş . Oda da yorgan yoktu.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kerem

Disliked: Cleanliness, staff & service, amenities
Sadece konumu
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Vahit

personel iyi ama odalar bakımsız ve havasızdı.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Aliye

Liked: Cleanliness, property conditions & facilities, room comfort
İyi
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Serda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bir gece konakladım sabun,şampuan,duş jeli sayamadığım ince detaylara kadar düşünülmüştü yaşadığım sorun dile getirir getirmez hemen çözümlendi temizdi
Stayed 1 night in May 2025
Verified

4/10 Poor

Salih

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicht empfehlenswert Alles anders als ein Unterkunft.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

A fuir

La chambre n’avait pas de fenêtre. Une odeur infecte de cigarette même si on allumait la climatisation pour essayer de mieux respirer. Les draps avec des tâches, salle de bain avec joints marrons ! Presque impossible d’utiliser le wc : distance entre la cuvette et le mur est très petite.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temizlik konusunda çok kötüydü, oda havasız havalandırmak için cam dahi yoktu.
Stayed 2 nights in May 2025
Verified

4/10 Poor

MURAT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Temizlik yapilmamisti.

Odaya girdigimizde sadece duzen vardi. Yerler supurup silinmemisti.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

cem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rezalet

Merkezi konumda ancak buzdolabı bozuk saç kurutma makinası bozuk havalandırma çalışmıyor klima canı isterse çalışıyor prizlerin yarısı çalışmıyor. Klimanın üzeri bir parmak kalınlığında toz ile kaplıydı abartısız. Yatak başlığı toz icindeydi. Battaniye kokuyordu pisti. Nevresimlerde sigara yanıkları vardı. Penceresiz oda havalandırma da çalışmadığı icin gece oksijenimiz bitti ve kapıyı açıp havalanmasını bekledik. Yan odalarda yabancılar kalıyordu ve geç saatlere kadar bağırarak konuştular duvara vurduk susmadılar. Sabit telefondan lobiyi aramak istedik telefon da çalışmıyordu. Burayı özellikle otoparkı var yazdığı icin tercih ettik otele gelince otopark girişi göremeyince arayıp sorduk ve otopark olmadığını söylediler. Civarda ücretli otopark varmış biz akıl edememişiz ama otelin özelliklerinde otopark var yazıyor fakat yok herhangi bir otoparka bırakacaksınız arabayı. Kendinize olan saygınızı kaybetmenize sebep olacak bir otel.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr tolles nettes Personal die Umgebung super mit allem erreichbar
Stayed 11 nights in Feb 2025
Verified

6/10 Okay

Ahmet

Disliked: Property conditions & facilities, room comfort
Vasat.Bir gece kaldık idare eder. Kahvaltı için rezervasonda sknt yaşadık.Yanında bar var çok ses oluyor.Bir daha gelmem.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Yusuf Samet

Disliked: Staff & service, property conditions & facilities, room comfort

Berbat

2 metre kare bir odada penceresiz ve klimasız bir şekilde gece geçirdik dışarısı soğuk olmasa dışarda uyurdum
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Verified traveller

Camsız oda

cam yoktu havasız bir oda da kaldım
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okumakta fayda vardır.

Merhabalar, sonraki gelecek olan arkadaşlara tavsiye için yazıyorum. Odalarda klima çalışmıyor,çalışan yere gitsem de klima kendini soğutmuyor. Prizler çalışmıyor, başka odaya geçtim orda da buzdolabı çalışmıyor. Yatak çok kullanıldığı için rahatsız edici.üst kat alt katda kalan herkesin ne konuştuğunu bile duyabilirsiniz. Nezaketin olmadığı bi yer. Umarım hizmet vermek için bu söylediklerimi düzeltirler.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

cansu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misafirperverlikleri çok iyiydi. Çok memnun kaldık
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Ali Reza

Disliked: Cleanliness, staff & service, property conditions & facilities
Dusche war echt schmutzig
Stayed 1 night in May 2024