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Vivo Inn

3.0 star property

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Photo gallery for Vivo Inn

Beach nearby
Outdoor pool, pool loungers
Breakfast, lunch, dinner served; local and international cuisine
Breakfast, lunch, dinner served; local and international cuisine
Yoga

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

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Tourism Rd., Poblacion 5, General Luna, Surigao del Norte
  • General Luna Beach
    ‪2 min drive‬
  • Cloud 9 Beach
    ‪4 min drive‬
  • General Luna Port
    ‪6 min drive‬
  • Siargao (IAO-Sayak)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 16 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Vivo Inn

Hotel in General Luna with a coffee shop and an outdoor pool
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities. Housekeeping is available on request.
Vivo Inn offers 13 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Business-friendly amenities include desks and safes. Bathrooms include showers with rainfall showerheads, and bidets. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they enjoy the overall property condition at Vivo Inn. During your stay, you'll be within walking distance of General Luna Port. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy local and international cuisine while dining at Vivo Inn Bistro
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Guyam Island and a few minutes from General Luna Port
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at Vivo Inn. Free self parking is available.

Smoking is allowed in designated areas at this 3-star General Luna hotel.

Vivo Inn Bistro - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Vivo Inn Bistro

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • Built in 2015
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 6 AM - 7:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Vivo Inn General Luna
Vivo General Luna
Vivo Inn Siargao Island/General Luna Philippines
Vivo Inn Hotel
Vivo Inn General Luna
Vivo Inn Hotel General Luna

Vivo Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 29 reviews
Rating 8 - Good. 8 out of 29 reviews
Rating 6 - Okay. 5 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Stayed 4 nights in Mar 2025

2/10 Terrible

Lilia, Pacific Grove

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Two bath towels for the 3 rooms I booked. It was raining hard on our last night. Ceiling was leaking where the lights are. There’s only fitted sheets on our bed. Restaurant is closed, water dispenser is outside the room. The only good part of the hotel are the Staffs, specially Michele.

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location vs Connectivity

Vivo's location is one of its advantages as it is right at the busy part of General Luna. It is clean, and their staff is responsive. Internet connection on the other hand is a point of improvement. Even in the rooms, you can't get decent mobile signal.
Stayed 8 nights in Nov 2021

8/10 Good

Risa

Stayed 2 nights in Nov 2021

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would give them the highest rating very clean nice accommodations
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely fantastic. Location is excellent. Room was basic and a little worn in places but spacious and everything worked properly. The bed was very comfortable. The pool was clean and warm. The water refill in the common area was a nice touch. Excellent value for money.
Stayed 2 nights in Feb 2020

10/10 Excellent

Robin Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value for money in Siargao

Amazing Hotel in Siargao, i would belive this is one of the top 3 hotels in General Luna, Siargao. The Service is nr 1. The restaurant is nr 1. Their pool and pool area and cleaniess is nr 1. Their room are good, clean and made my stay really good. One of my best stays in all of Philippines. Thank you!
Stayed 4 nights in Feb 2020

8/10 Good

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff is very nice and helpful. The restuarant was good. The location is good with lots of other shopping and food in the area. The wifi doesnt reach the rooms but the common area is very nice for wifi. The bed was comfotrable and aircon was great. The only issue was the hot shower. It never seemed to work. We asked the staff and they would adjust something that made it work temorarly. For a nice hotel they should have a shower with adjustable hot water. Overall the vivo inn was good and i would reccomend it. You wont be dissapointed.
Stayed 4 nights in Feb 2020

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and pool. Good amenities and safe. I would highly recommend this place.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities
The room was basic and no TV but clean they upgraded us the last day to queen room because the room we paid for was below the standard. the pool was great. staff helpful.location next to restaurants and shops.
Stayed 2 nights in Sep 2019

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the place and location food at the restaurant delicious everyone’s friendly except WiFi wasn’t working good .Thanks
Stayed 2 nights in Jul 2019

10/10 Excellent

Michael Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mang Roger - the owner is very accomodating and gave us good suggestion on what to do on our date of arrival at 9:30 am which was too early for check in. We immediately doo 3 island hopping. When we came back from the tour, our room was ready and aircondition was already on and it was very relaxing entering your room cold. Our room no. 6 is big enough for us. Breakfast was delicious for only less than US$4 per day per person with a lot of choices. We highly recommend this hotel because of its location near to many restaurants and near cloud 9 by tricycle.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A cozy place to stay

It was nice staying in Vivo Inn. We were there ahead of the check in time but since the room was already free and cleaned they've checked us in earlier. The staff and even the owners were very friendly. They answered our querries and we even heard them suggest cheaper alternatives to other guest. The only thing that is missing is a rag outside the comfort room. But overall the experience in the hotel was really great.
Stayed 3 nights in May 2018

4/10 Poor

Paul, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Think twice before you book here

If you are planning to spend most of your time out of the room, this may be ok for you. Breakfast is not included and neither is coffee. The room has no TV and half the time we had no hot water. We walked up looking for the front desk and had our baggage in hand. It was obvious we were looking to check in. We asked a younger female if she knew where it was. She stated, "Right here" and was actually the employee. She talked low volume and got us set up as if it was a bother for her to do so. We joked that she "really made you want to stay there" and what a first impression that was. Also, the advertisement makes it appear you're on the beach... you're not. You're on the other side of the road. There is no pool and there is no view from the room. Overall, highly disappointed with this place. We paid for the room in advance and were still ready to leave halfway through for another place. The only reason the staff got two stars is because of the older couple that I believe ran the establishment. They were at least friendly.
Stayed 4 nights in Apr 2018

10/10 Excellent

Ralph, Carson,Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean hotel

It was very accessible, close to the road and all the other places you need to be. Staff were friendly and accomodating. The moment we got our keys, room smelled fresh and is very clean. The only thing that i wasnt a fan of was the wi-fi connection in the rooms were bad so we had to go to the cafe but overall it was a very nice stay and would love to check in with them again.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great

10/10 Excellent

Chiska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected Stay in Vivo Inn

I booked a bunk bed in Viento De Mar which was already confirmed by Hotels.Com. Surprisingly, they called me informing that they overbooked. So, I called Hotels.Com and they transferred me to Vivo Inn. I got a private air conditioned room with own CR good for 3nights for the same price. It was a comfy stay in Vivo. Thanks Hotels.Com.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel with AC

We had a great time staying at Vivo Inn!

6/10 Okay

Christoph

Disliked: Staff & service

Bad staff

Lazy staff and manager, they prefer drinking coffee and laugh the whole time instead of buying food for the restaurant. we stayed 9 days at the property and they had never fresh fruits, never main cources and the breakfast was also ridiculous. Room was clean after two timed asked, no television available as on hotels.com written.

6/10 Okay

Christoph

Liked: Room comfort
Disliked: Staff & service

Bad service, rooms ok, too expensive

+ Spacious rooms,location next to restaurants - lazy staff, in 8 days they never had fruits, shakes, food from the menu just breakfast, cleaning staff did it just every second day and not , how on hotels.com written, daily, to expensive room rate just basic interior

8/10 Good

Scott, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vivo good.

Very comfortable. We stayed here and then come back because we like it so much. Great breakfast cooked to order. You will be very happy staying here.

8/10 Good

Scott, Devonport Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vivo las Siargoa

Very nice stay here. Comfortable beds. Good Air con. Beautiful breakfast not free but well worth it. I recommend upsize to Queen rooms much better

10/10 Excellent

great value, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super staff

We had a very comfortable stay at Vivo Inn. They have a wonderful and very polite staff. Breakfast was always great. There were also lots of good restaurants within walking distance of the resort.