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citizenM Geneva

4.0 star property

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Photo gallery for citizenM Geneva

Building design
Creator video
Check-in/check-out kiosk
Daily buffet breakfast (CHF 28 per person)
King Room - Lake View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

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31-33 Rue de la Rotisserie, Geneva, 1204
  • Rue du Rhône
    ‪2 min walk‬
  • Jet d'Eau Fountain
    ‪13 min walk‬
  • United Nations European Headquarters
    ‪4 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for King Room - Lake View

Premium bedding, pillow-top beds, in-room safe, desk

King Room - Lake View

7.8 out of 10
Good
(18 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillow-top beds, in-room safe, desk

King Room

9.2 out of 10
Wonderful
(139 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Geneva

Lakefront Geneva hotel connected to a rail/subway station, steps from Saint-Pierre Cathedral
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Geneva offers 144 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at citizenM Geneva. During your stay, you'll be connected to a rail/subway station, and just a quick walk from City Center Shopping Area. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Steps from Saint-Pierre Cathedral and 4 minutes by foot from Rue du Rhône
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Geneva also features coffee/tea in a common area, express check-in, and a front-desk safe.

This 4-star Geneva hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:30 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift (118 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 24

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after 11:30 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

Reviews

citizenM Geneva Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 655 out of 925 reviews
Rating 8 - Good. 184 out of 925 reviews
Rating 6 - Okay. 43 out of 925 reviews
Rating 4 - Poor. 26 out of 925 reviews
Rating 2 - Terrible. 17 out of 925 reviews

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff were very friendly, room was
Stayed 2 nights in Jun 2025

4/10 Poor

Emma

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Akram

Very conveniently positioned hotel in Old Town Geneva. It is very modern and quite IT focused but there are still plenty of staff to assist and they do so with a smile even when they are very busy. We were recommended a room on the rue de la rotisserie side of the building which was nice as it was quiet and we woke up with the greenery of the trees.The room was spotless but is quite small with the bed wedged in between the outer window and the wall of the bathroom with no circulation space around. Clearly it's for those who won't spend much time in the room which was perfect for us as we were out all day. The washbasin is in the room and not in the bathroom, which was also fine for us but may not be for everyone. The bathroom is modern and clean with a good walk-in shower. There is space to hang up clothes and there is a safe but no tea and coffee making facilities. You can't open the windows but we didn't think this was an issue. The 24h bar downstairs is a nice touch. We didn't have breakfast but we ate there once in the evening and the food was good. All in all we had a really good stay and we would definitely recommend the hotel for those on a city break.
Stayed 1 night in May 2025

6/10 Okay

Senayit

The check in was a nightmare as they couldn’t find my additional reservation Expedia was to blame
Stayed 2 nights in May 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out the staff was amazing! The friendliest during my entire trip. I am excited to hear this is becoming a Marriott hotel I work fot the JW Marriott brand and would steal your associates if I could! Thank You for an amazing experience! Kathy
Stayed 2 nights in May 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location! Very nice hotel! The rooms were a little small but for a couple of nights it was great.
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Darja

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location and very accommodating friendly staff
Stayed 4 nights in May 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable, great location, cool concept
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel in excellent location!

Wonderful friendly service. Lovely welcoming hotel with modern feel. Delicious breakfast with food choice. All the mod cons in the room too. Great area to stay for access to the lake. Loved it!
Stayed 2 nights in May 2025

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel; small room

We had a good stay. Breakfast is sufficient. But the room is small, especially the washing area.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Well the shower were leaking, very small rooms. Front desk check in was amazing. Staff very friendly
Stayed 4 nights in May 2025

10/10 Excellent

Bradley

Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, the most modern I have ever stayed in. Very central, great comfortable room and bed. Will definitely stay here again if I ever return to Geneva
Stayed 3 nights in May 2025

4/10 Poor

Talat

Travelled with group
Disliked: Room comfort

Poor

Room is very small, sink is outside the bathroom room. Very depressive atmosphere
Stayed 1 night in May 2025

8/10 Good

YEH HSIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderfully hotel. However it’s not easy to find the super market to buy fruits or food. No coffee to provide unless you spend money to buy it at their restaurant.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kegham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jim

Stayed 1 night in Mar 2025

10/10 Excellent

Brett Paul, Marlborough

Stayed 3 nights in Apr 2025

6/10 Okay

crystal

Stayed 1 night in Apr 2025

10/10 Excellent

Natalya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One thing surprised us the size of the room. It’s very small.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025