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Eastwest Hotel by Malone

4.5 star property
VIP Access

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Photo gallery for Eastwest Hotel by Malone

Reception
Meeting facility
Duplex | Bathroom
Frette Italian sheets, premium bedding, minibar, in-room safe
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Parking available
  • 24/7 front desk

Explore the area

Map
6 Rue Des Paquis, Geneva, GE, 1201
  • City Center Shopping Area
    ‪9 min walk‬
  • Jet d'Eau Fountain
    ‪13 min walk‬
  • United Nations European Headquarters
    ‪3 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite

Suite | Living room

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(25 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Building design

citizenM Geneva

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (852)
The price is €232
for 1 room
includes taxes & fees
18 Jul - 19 Jul
citizenM Geneva

About this property

Eastwest Hotel by Malone

Luxury hotel with a 24-hour fitness center and a sauna
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Eastwest Hotel by Malone offers 41 accommodations with minibars and safes. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Geneva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Eastwest Hotel by Malone's great location. During your stay, you're just a quick walk from Brunswick Monument. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Jet d'Eau Fountain and a few minutes from United Nations European Headquarters
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Eastwest Hotel by Malone offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 237 square feet (22 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Eastwest Hotel by Malone. For a fee, parking is available.

This 4.5-star Geneva hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Eastwest Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, English, French, German, Italian, Spanish, Swedish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CHF 40 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (CHF 40 per day)
  • Valet parking on site (CHF 38 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Eastwest Restaurant

Things to do

  • 24-hour gym
  • Library
  • Personal motorised watercraft
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 237 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 26 per person
  • Fee for in-room wired internet: CHF 40 per day (rates may vary)
  • Self parking fee: CHF 40 per day
  • Valet parking fee: CHF 38 per day
  • Pet fee: CHF 40 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eastwest Geneva
Eastwest Hotel
Eastwest Hotel Geneva
Hotel Eastwest
Eastwest Hotel
Eastwest Hotel by Malone Hotel
Eastwest Hotel by Malone Geneva
Eastwest Hotel by Malone Hotel Geneva

Eastwest Hotel by Malone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALAN P

Stayed 4 nights in Mar 2025

10/10 Excellent

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent customer service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ertan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upgraded me for my birthday!

It was amazing, they were so hospitable!
Stayed 1 night in Mar 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel in Geneva

Wonderful hotel in the heart of Geneva. Close to the Lake, the train station and bars/restaurants. The hotel itself was lovely, bed was very comfortable, Clayton’s products in the bathroom. Staff were very pleasant.
Stayed 1 night in Mar 2025

8/10 Good

Cynthia

Stayed 3 nights in Mar 2025

8/10 Good

Amit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have at least one universal plug socket.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel courtois et professionnel, chambre spacieuse et confortable
Stayed 1 night in Mar 2025

10/10 Excellent

Veselka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time in the hotel and the staff was super friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Yixing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast is quite good.
Stayed 1 night in Mar 2025

6/10 Okay

Duncan

Liked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott Eben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

exceptional Swiss hospitality

Elegant rooms, above and beyond service, superb location, reasonable price!
Stayed 1 night in Feb 2025

8/10 Good

Fergus

Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it very much.
Stayed 1 night in Feb 2025

2/10 Terrible

Brian

Disliked: Staff & service, amenities
Sorry to report a bad experience at this hotel. There was a miscommunication over the scheduling of a spa treatment and it was decided that I would be the one to take the fall. It is unfortunate to see short-sighted decisions by hotel managers in these situations, eliminating any possibility of repeat business, word of mouth recommendations, and leading to poor online reviews. This anti-service, anti-customer trend is all to prevelant in europe as a whole. Poor business practices like this don't take into consideration that swindeling a customer out of $300 and them leaving unhappy eliminates a potentially life-long customer. Lack of fundamental business concept understandings such as these are to a large degree why europe in general has become such a laggard on the world stage, and dwindles further and further into irrelevance and economic uncertainty.
Stayed 3 nights in Feb 2025

8/10 Good

angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint place to hang your hat. Near the water front and walking distance to train station,and bus station, and other attractions.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff - they managed an early check in for us which was very much appreciated with jet lag. Very clean hotel , nice large room Comfortable bed , great water pressure in the showers , robes etc and welcome swiss chocolate ! The soundproofing wasn’t the greatest - could hear traffic and other noise - which was ok at night because it was quiet- but tough to get a nap in the day to beat the jet lag.
Stayed 1 night in Jan 2025

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful and incredibly comfortable 3-night stay. Will try to come back at some point in the future.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Aaditya, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

tuna

Stayed 2 nights in Dec 2024

8/10 Good

Takahiro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An service man is very friendly. Check in time in Expedia is 2PM, but, we need to wait until 3PM to go in the room. The hotel parking was full. But, there is another private parking building near the hotel and it was good.
Stayed 1 night in Jan 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and close to the lake and train station. Borders the red light district so be careful which direction you walk in leaving the hotel with your 20 yo girls
Stayed 1 night in Sep 2024

6/10 Okay

Teveen

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Located near a brothel. Decent but not great.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness

Impersonal service

Impersonal service for a “premium” hotel - no different from a 3 star hotel
Stayed 1 night in Dec 2024