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Hôtel des Alpes

3.0 star property

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Photo gallery for Hôtel des Alpes

Terrace/patio
Junior Suite, Patio (Maisonette)
Property entrance
Lobby sitting area
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
14 Rue Des Alpes, Geneva, 1201
  • City Center Shopping Area
    ‪8 min walk‬
  • Jet d'Eau Fountain
    ‪16 min walk‬
  • United Nations European Headquarters
    ‪3 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed, Connecting Rooms

Standard Double Room, 1 Queen Bed, Connecting Rooms

Standard Double Room, 1 Queen Bed, Connecting Rooms

8.0 out of 10
Very good
(15 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, 2 Single Beds, Connecting Rooms

Standard Twin Room, 2 Single Beds, Connecting Rooms

Standard Twin Room, 2 Single Beds, Connecting Rooms

8.6 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Patio (Maisonette)

Junior Suite, Patio (Maisonette)

Junior Suite, Patio (Maisonette)

  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About this property

Hôtel des Alpes

Hotel with a 24-hour front desk, near Jet d'Eau Fountain
Along with free use of bicycles, this hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hôtel des Alpes offers 28 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Hôtel des Alpes. During your stay, you're just a quick walk from Notre Dame Basilica. You'll find features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Just a 3-minute drive from Jet d'Eau Fountain and a few minutes from United Nations European Headquarters
  • Dogs welcome for a fee
As a guest of Hôtel des Alpes, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. Hôtel des Alpes also features dry cleaning/laundry services, a front-desk safe, and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CHF 24 per day)

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 24 per day(820 ft away; open 24 hours)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number CHE/111.782.382
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Alpes Geneva
Alpes Geneva
Hotel Des Alpes Hotel
Hotel Des Alpes Geneva
Hotel Des Alpes Hotel Geneva

Hôtel des Alpes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 236 out of 570 reviews
Rating 8 - Good. 227 out of 570 reviews
Rating 6 - Okay. 76 out of 570 reviews
Rating 4 - Poor. 19 out of 570 reviews
Rating 2 - Terrible. 12 out of 570 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Zora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was probably the most convenient hotel in our two weeks stay in Europe. It was only a block from the train station, and a few blocks in the other direction to Lake Geneva. There were a lot of food places in shops in a walkable distance around it. The hotel room itself was OK, the balcony was really nice, but the room just seemed a little outdated in terms of furniture and appliances. However, we still had a good night sleep so that made it okay
Stayed 1 night in Jun 2025

8/10 Good

Karlee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected for a Geneva mid range hotel. Clean, simple and good service. I loved the free coffee and the filtered water in the lobby. Would stay again.
Stayed 6 nights in May 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La gentillesse du personnel, la propreté des lieux et la situation dans la ville.
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.Quiet Hotel. Very convenient for public transport. A lot accessible on foot.
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room. Especially once we turned on the air conditioner.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Stayed 3 nights in May 2025

2/10 Terrible

Ellis

Stayed 4 nights in May 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service
Don’t stay in room 602 if you are tall. Slanted ceiling gets you n the head when you get up in the middle of the night
Stayed 1 night in Apr 2025

8/10 Good

John, bloomington

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

2/10 Terrible

Elsbeth

Business traveller
Drilling at 8am in the morning, to the point the room had to be vacated. Staff did organise a refund.
Stayed 1 night in Mar 2025

8/10 Good

SL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allot of noise at night if using the rooms to the rear elevation/courtyard. If so you will need earplugs. Staff are amazing, super polite and professional. Ground floor entrance area is immaculate and the breakfast was ample. Free coffees from the machine in reception!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service

Good base to strike out from

The hotel is well located near the train station. Rooms are of a good size and the showers are great. The downside is that the lift is very small (we only used it for moving luggage) and we found the rooms to be very warm (it was a very Warm day for january).
Stayed 1 night in Jan 2025

10/10 Excellent

Debbie, Rapid City

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Parking garage close by. Staff was friendly and helpful. Our room was clean .
Stayed 3 nights in Jan 2025

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night for an early morning departure. Three minutes walking distance to the train station was perfect. Simple and clean- just what we needed.
Stayed 1 night in Jan 2025

8/10 Good

Edward G

Liked: Cleanliness, staff & service, room comfort

Good Stopover

Close to Train & Bus stations, food options close to hotel. Comfortable beds and pillows.
Stayed 1 night in Dec 2024

10/10 Excellent

Isabelle

Travelled with group
Liked: Amenities
Brilliant location, friendly staff, would recommend to others looking for an affordable but nice place to stay during their Geneva city break.
Stayed 2 nights in Dec 2024

8/10 Good

ria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely vibes, triple room was great
Stayed 3 nights in Nov 2024

4/10 Poor

Ayad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the beds and shower

Loved the room just as pictured we stayed on a triple room. It was extremely clean, shower was great, beds extremely comfortable
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities

Okay, not as expected

Location was decent and fairly walkable with lots of restaurants to eat around. Our bed was dirty from the luggage cloth and had to be cleaned again but no one was available and no other rooms available so we had to move to their sister hotel across the street at Magnolia. Customer service was decent, but much better at the other property and the room was more spacious over there too although Hotel Des Alpes rooms did look a little more modern. It's a small hotel, and it was okay but it was very inconvenient. Wouldn't stay here again, photos looked much better than it was.
Stayed 2 nights in Sep 2024

8/10 Good

OSMOND

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Arranged and confirmed with the Front desk the night before a late checkout 1pm instead of 12noon. 12:15p the front desk call to say checkout was at 12:00 noon. I told him that we had arranged a late checkout, was told it was impossible. We were already packing so we rushed to get out. When we got down to check out the clerk said if we wanted to, we could go back up to the room until 1pm.
Stayed 2 nights in Sep 2024

6/10 Okay

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff was very nice. Rooms were a lot smaller than they looked on website
Stayed 1 night in Aug 2024

8/10 Good

Beniamina, Warwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller rooms, yet compact. Lovely staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel des Alpes is a good choice for a short stay (1-2 nights). It’s small and in a very busy location, so it’s not a luxuriant option. But, for convenience to transportation (train & bus), central location for walking the city, and reasonable cost in an expensive city/country, it’s perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location from the train. Loved the amenities in the lobby and it was very clean with comfortable beds and pillows.
Stayed 1 night in Sep 2024