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Hôtel des Alpes

Property class: 3

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Photo gallery for Hôtel des Alpes

A rooftop terrace with outdoor furniture, a red umbrella, and potted plants.
A modern hotel lobby with a bar area, seating arrangements, and a large TV screen.
The exterior of Hotel Des Alpes Geneva City Hotel with a modern design, large glass windows, and a potted plant in front.
A modern interior with a wooden planter, seating area, and large windows.
A modern hotel room with a lofted sleeping area, a dining area with a white table and chairs, and a kitchen visible in the background.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
  • Housekeeping

Explore the area

View in a map
14 Rue Des Alpes, Geneva, 1201
  • Place, Mont Blanc Bridge
    ‪8 min walk‬
  • Place, Rue du Rhône
    ‪9 min walk‬
  • Place, Flower Clock
    ‪11 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed

A modern hotel room with a bed, bedside table, and a desk with a chair.

Standard Double Room, 1 Queen Bed

8.4 out of 10
Very good
(27 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A modern hotel room with a large bed, bedside table, and a small desk with a chair.

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Terrace

A modern hotel room with a lofted sleeping area, a dining area with a white table and chairs, and a kitchen visible in the background.

Junior Suite, Terrace

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A bedroom with a bunk bed, a wooden staircase, a chair, and a nightstand with a lamp.

Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Grand Lit Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Grand Lit Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A modern bedroom with a lofted sleeping area, a kitchen with a ladder, and a dining area with a table and chairs.

Junior Suite

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Hôtel des Alpes

A 24-hour fitness center, free use of bicycles, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hôtel des Alpes offers 28 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Geneva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Hôtel des Alpes. During your stay, you're just a quick walk from Notre Dame Basilica. You'll find features like free WiFi in public areas, plus a 24-hour gym and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Just a 3-minute drive from United Nations European Headquarters and 9 minutes from CERN
  • Dogs welcome for a fee
Hôtel des Alpes offers its guests a 24-hour fitness center and complimentary bicycles. Public spaces have free WiFi. The business-friendly Hôtel des Alpes also features tour/ticket assistance, concierge services, and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CHF 24 per day)

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 24 per day(820 ft away; open 24 hours)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number CHE/111.782.382
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Alpes Geneva
Alpes Geneva
Hotel Des Alpes Hotel
Hotel Des Alpes Geneva
Hotel Des Alpes Hotel Geneva

Hôtel des Alpes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 281 out of 654 reviews
Rating 8 - Good. 258 out of 654 reviews
Rating 6 - Okay. 79 out of 654 reviews
Rating 4 - Poor. 21 out of 654 reviews
Rating 2 - Terrible. 15 out of 654 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel & friendly staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location ideal for the railway station Efficient check in and spacious room with good bathroom Would recommend
Stayed 1 night in May 2026
Verified review

8/10 Good

Premika

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough hotel - well located - close to the train station.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in good condition and was very clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose the hotel for its convenient location close to the train station. Staff was friendly, check in easy, hotel offers a free public transportation card during your stay. The room was clean and spacious. Would definitely stay again if in Geneva.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and the staff was very friendly. Located close to train, metro and buses.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with close proximity to the train station, lakeshore, restaurant and shops. Great breakfast add on - definitely do it! Spacious bathroom. Very private and quiet up on the 5th floor.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
In downtown close to transit and stores. We enjoyed are 2 night stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in Geneva. Exceptional staff. Plenty of restaurants to choose from in walking distance. Not a good location for car parking.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
We travelec in March so did not use ac. The location was great as it was near train statio. And easy access to Lake Geneva. Lots of good restaurants near hotel. Older hotel, but clean and staff was great.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious and pleasant staffs!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

scott

Liked: Cleanliness, staff & service, amenities
Great location for travelling, only a hundred meters from the station. Friendly,helpful staff & & VERY reasonably priced!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alistair

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, nice shower
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service
Helpful staff
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Iuliia

Liked: Cleanliness, property conditions & facilities
Clean, convenient location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, pretty helpful staff, amazing location
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and reasonably sized room, well appointed and with a good shower room. An in-room fridge was a bonus allowing us to keep drinks chilled and food fresh. Beds were comfortable. We didn't book breakfast but it looked quite reasonable, and we gained as we returned to the hotel in the late afternoon too going a plate of croissants and pain au chocolate by the (complimentary) coffee machine. The coffee machine only delivered black coffees and hot water most of the day, but cappuccino and latte coffee were available first thing in the morning.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful, the room was clean and a good temperature. The beds were really comfortable, and sufficient amount of space for 3 adults. Great location, easy walking distance to most attractions, and a great benefit getting the free Geneva travel pass so we could use the trams for some of the attractions beyond walking distance like CERN.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Staff speak English and are very helpful, great location
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Paulina

Liked: Cleanliness, staff & service
Great staff and location of the hotel, breakfast was simple but nice, the room was clean but the walls were dirty. The room’s main door didn’t have any additional locks (internal security) which didn’t make me feel safe throughout the night so that’s a thing to be aware of if you’re gonna be travelling alone.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
A perfect location near the main train station and to walk Geneva. Safe, clean, comfortable accommodations with a very helpful staff.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Logeshswaren

Liked: Cleanliness, staff & service
Convenient location!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. The breakfast had a nice selection. The train station was only 2 blocks and there were many restaurants near by.
Stayed 1 night in Oct 2025