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Hôtel des Alpes

3.0 star property

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Photo gallery for Hôtel des Alpes

Terrace/patio
Junior Suite, Terrace
Lobby sitting area
Property entrance
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
  • Housekeeping

Explore the area

View in a map
14 Rue Des Alpes, Geneva, 1201
  • Place, Mont Blanc Bridge
    ‪8 min walk‬
  • Place, City Center Shopping Area
    ‪8 min walk‬
  • Place, Rue du Rhône
    ‪8 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

8.2 out of 10
Very good
(22 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Grand Lit Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Grand Lit Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

  • Sleeps 3

Standard Triple Room

  • Sleeps 3

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About this property

Hôtel des Alpes

A 24-hour fitness center, free use of bicycles, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hôtel des Alpes offers 28 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Hôtel des Alpes. During your stay, you're just a quick walk from Notre Dame Basilica. You'll find features like free WiFi in public areas, plus a 24-hour gym and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Just a 4-minute walk from Notre Dame Basilica and 5 minutes by foot from Brunswick Monument
  • Dogs welcome for a fee
Hôtel des Alpes offers its guests a 24-hour fitness center and complimentary bicycles. Public spaces have free WiFi. The business-friendly Hôtel des Alpes also features tour/ticket assistance, concierge services, and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CHF 24 per day)

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 24 per day(820 ft away; open 24 hours)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number CHE/111.782.382
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Alpes Geneva
Alpes Geneva
Hotel Des Alpes Hotel
Hotel Des Alpes Geneva
Hotel Des Alpes Hotel Geneva

Hôtel des Alpes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 254 out of 607 reviews
Rating 8 - Good. 242 out of 607 reviews
Rating 6 - Okay. 78 out of 607 reviews
Rating 4 - Poor. 20 out of 607 reviews
Rating 2 - Terrible. 13 out of 607 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful, the room was clean and a good temperature. The beds were really comfortable, and sufficient amount of space for 3 adults. Great location, easy walking distance to most attractions, and a great benefit getting the free Geneva travel pass so we could use the trams for some of the attractions beyond walking distance like CERN.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracey

Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

10/10 Excellent

Haedong

Stayed 2 nights in Nov 2025

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel and room not well kept up.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matt

Stayed 2 nights in Nov 2025

8/10 Good

Iuliia

Liked: Cleanliness, property conditions & facilities
Clean, convenient location
Stayed 2 nights in Oct 2025

8/10 Good

Tamas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Susan, Dumfries

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. The breakfast had a nice selection. The train station was only 2 blocks and there were many restaurants near by.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan, Dumfries

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient small hotel (5 rooms/floor). Right by train station and short walk to downtown/old city. It’s a bit loud as it’s in the city, but with windows shut it was plenty quiet. Staff super friendly and helpful. Nice buffet breakfast. Will be my go-to hotel in Geneva.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All okay.
Stayed 6 nights in Sep 2025

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, pretty helpful staff, amazing location
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Sep 2025

8/10 Good

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff speak English and are very helpful, great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Gayelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place.

This place was perfect. Perfectly located. Very quiet too. The desk attendants were supper friendly. Geneva is a very nice place to visit. We took day trips to chamonix and annecy. The bus station is about 2 blocks away. The train station is 2 blocks the other way.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gabby and staff were courteous and helpful !
Stayed 4 nights in Aug 2025

8/10 Good

Logeshswaren

Travelled with family
Liked: Cleanliness, staff & service
Convenient location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Amardeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station. Basic rooms
Stayed 1 night in Jul 2025

4/10 Poor

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We paid for a triple room with a rooftop terrace. We were told that room was being renovated so we got two adjoining rooms without terrace. The refrigerator in one of the rooms was hotter than the room. The gym was also unavailable due to renovations in progress. Do not stay here unless you know the renovation has been completed. We would not have stayed here if we had known half of the hotel was unavailable.
Stayed 1 night in Jul 2025

4/10 Poor

Zarah Barbra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is very strategic but the hotel room needs to be renovated.
Stayed 2 nights in Jul 2025

8/10 Good

Sarah, Wimborne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel as it was within walking distance from the train station. It is literally a 2 minute walk from the train station and easy to jump on buses and trams to local attractions. The rooms in themselves are comfortable but dated. The blinds do block out the majority of the light but more could be done. The shower head was coming away from the wall. The staff were really friendly and helpful with recommending places to go along with the free transport that Geneva offers. Breakfast was basic but very nice and it was great to have a kettle and fridge in the room to keep drinks cold and make a cup of tea after a long day. This is not the case in all Swiss hotels on our travels so was very thankful for it.
Stayed 3 nights in Jul 2025