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Hotel Description

Our customers tell us that they can't get enough of the room service at Mandarin Oriental, Geneva. During your stay, you're just a quick walk from Cité du Temps. 2 restaurants, a 24-hour fitness centre and a bar are available. Built in 1950, this 5-star hotel has 181 rooms over 7 floors. Enjoy your stay with amenities like a flat-screen TV and a DVD player in each room.

  • Air-conditioned rooms with MP3 docking stations, 24-hour room service and flat-screen TVs
  • Enjoy Peruvian cuisine while dining at Yakumanka
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the overall condition of the property
  • 6 minutes by car from Palexpo and 6 minutes from Jet d'Eau Fountain
  • Train station pick-up shuttle service available for a fee

Superior Room, 1 Queen Bed, River View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€349* Per night/room 6 Jun - 7 Jun

Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mandarin, Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mandarin, Junior Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Mandarin Oriental, Geneva ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mandarin Oriental, Geneva

Couples (1)
5 out of 5
Le personnel etait top ! L'hôtel est magnifique et tres bien situé.

Posted by on 16 Mar 2021

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Comment from Hotel Management

9 Apr 2021 by David Collas, Directeur Général

Cher hôte, Nous vous remercions sincèrement pour votre commentaire très encourageant. Je suis heureux de lire que vous ayez apprécié le service remarquable de nos équipes, le confort et l’ambiance de notre hôtel ainsi que son emplacement. Nous espérons avoir le plaisir de vous accueillir à nouveau dans un futur proche. Bien cordialement, David Collas Directeur Général Mandarin Oriental Genève

About the Mandarin Oriental, Geneva

Location 1, Quai Turrettini, Geneva, GE 1201

Property Features

Mandarin Oriental, Geneva offers its guests a sauna, a 24-hour fitness centre, and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 2852 square feet (265 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Mandarin Oriental, Geneva. For a fee, parking is available. This 5-star Geneva hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2852 sq ft of conference space
  • 265 sq. m of conference space
  • Built in 1950
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Geneva International Airport (GVA) (5.1 km / 3.1 mi)
  • Train station: Geneva (ZHT-Geneva Railway Station) (0.6 km / 0.4 mi)
  • Metro station: Bel-Air Tram Stop (0.2 km / 0.1 mi)
  • Property shuttles: Train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Mandarin Oriental, Geneva offers 181 forms of accommodation with MP3 docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Geneva hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Yakumanka – This restaurant specialises in Peruvian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Rasoi by Vineet – This fine-dining restaurant specialises in Indian cuisine and serves lunch and dinner. Reservations are required. Open selected days.

MO Bar – This cocktail bar only serves light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mandarin Oriental, Geneva

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 54 per person (approximately)
  • Fee for in-room wireless Internet: CHF 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: CHF 15 per day (rates may vary)
  • Fee for wired Internet in public areas: CHF 15 per stay (rates may vary)
  • Self-parking fee: CHF 35 per day
  • Valet parking fee: CHF 35 per day
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Geneva Mandarin Oriental
  • Mandarin Oriental Geneva
  • Mandarin Oriental Hotel Geneva
  • Mandarin Oriental Switzerland
  • Mandarin Oriental, Geneva Hotel Geneva
  • Mandarin Switzerland
  • Mandarin Oriental Geneva Hotel
  • Mandarin Oriental Geneva
  • Mandarin Oriental, Geneva Hotel
  • Mandarin Oriental, Geneva Geneva
  • Mandarin Oriental, Geneva Hotel Geneva

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.