Novotel Geneve Centre

4.0 star property

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Photo gallery for Novotel Geneve Centre

Lobby
Family Room, 2 Double Beds
Superior Suite, 1 Queen Bed with Sofa bed
Executive Room, 1 Double Bed
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Parking available

Explore the area

Map
19 Rue De Zurich, Geneva, GE, 1201
  • Saint-Pierre Cathedral
    ‪15 min walk‬
  • Jet d'Eau Fountain
    ‪16 min walk‬
  • United Nations European Headquarters
    ‪3 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

Family Room, 2 Double Beds

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(26 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Suite, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Geneve Centre

Family-friendly hotel with a full-service spa and a 24-hour fitness center
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite. Housekeeping is available on request.
Novotel Geneve Centre offers 206 air-conditioned accommodations with minibars and safes. 26-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Novotel Geneve Centre. During your stay, you're just a quick walk from Sisi Monument. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with manicures and pedicures, massages, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a playground
  • 9 minutes by foot from Paquis Baths and a 3-minute drive from Museum of Modern and Contemporary Art
  • Pets welcome for a fee
Novotel Geneve Centre offers its guests a full-service spa, a steam room, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Novotel Geneve Centre. For a fee, parking is available.

This 4-star Geneva hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.
Gourmet Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CHF 35 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmet Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Playground
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CHF 125
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 85
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 32 per person
  • Covered self parking fee: CHF 35 per day
  • Pet fee: CHF 30 per pet, per night
  • Early check-in fee: CHF 125 (subject to availability)
  • Late check-out fee: CHF 85 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note: The onsite parking lot can accommodate vehicles under 5 feet, 5 inches (1 meter, 70 cm).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Centre Geneve
Geneve Centre
Geneve Novotel
Geneve Novotel Centre
Novotel Centre Geneve
Novotel Geneve
Novotel Geneve Centre
Novotel Geneve Centre Geneva
Novotel Geneve Centre Hotel
Novotel Geneve Centre Hotel Geneva
Geneva Novotel
Novotel Geneva
Novotel Hotel Geneva
Novotel Hotel Geneve Centre
Novotel Geneve Centre Hotel
Novotel Geneve Centre Geneva
Novotel Geneve Centre Hotel Geneva

Novotel Geneve Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 1001 reviews
Rating 8 - Good. 383 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beniamin, Glendale

Business traveller
Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos, Bakersfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fantastic time at this hotel! The restaurant was wonderful, and the service was top-notch. It's super conveniently located, just three blocks from the train station, so getting around was a breeze. There are loads of great restaurants and shops nearby, plus all the essentials of Geneva are so close by. It’s an excellent pick if you’re traveling with family—luxurious vibes without the hefty price tag!
Stayed 3 nights in Mar 2025

2/10 Terrible

Mandy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
If you want a night sleep book somewhere else! I stayed in Room 320. I specifically requested a quiet room due to my medical condition (epilepsy), as sleep deprivation triggers my seizures. Instead, I was placed in a room directly opposite a karaoke bar that operates until 4 AM! Its not just those rooms there's a whole side to the hotel that faces this bar and I imagine as the weather becomes nicer more people will congregate outside and be even louder Despite raising the issue with reception, their only solution was to call the bar, which had no impact. Upon checkout, staff admitted this noise disturbance is a recurring issue for rooms on that side of the hotel, yet no warning was given, nor was any action taken to mitigate the impact on guests. If you want a decent sleep I really suggest booking another hotel. I really wish I had of been informed so i could have the choice of going somewhere else as have to really take my sleep health seriously due to the type of seizures I have i may not come out of them! The noise was so severe that I could not sleep, leading to me having seizure the following day. This experience was unacceptable and totally preventable. Guests with ANY needs should be accommodated appropriately! and all guests should be informed of potential issues in advance, staff know about the bar noise and no notification or advise upon check in, If I had of been informed I even would of said ill either happily pay for an upgrade or cancel altogether.
Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Seun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eleanor, ESCONDIDO

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel to stay at.
Stayed 1 night in Mar 2025

10/10 Excellent

Eleanor, ESCONDIDO

Travelled with group
Liked: Amenities
The hotel location is centrally situated near the train, bus and tram station, breakfast has lots of options to choose from. I love eating warm meals. Staff are all friendly and welcoming, no complaints. The bathroom is immaculately clean. I feel like I’m in a 5 star hotel- is it really 5 star?
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included Breakfast was very good
Stayed 1 night in Mar 2025

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

JD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for our one night stay, family room was very comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and installations
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
A
Stayed 2 nights in Jan 2025

8/10 Good

Vivian K

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Price is fair

The hotel is good for what you pay, but I didn´t like the area or surroundings, specially at night. I didn´t feel very safe. Also the pillows are hard as a rock.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

great place.
Stayed 1 night in Jan 2025

6/10 Okay

Jian-Guo

Travelled with family
Liked: Cleanliness, staff & service
Very bad parking lot
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting Geneva and the city sights. Close to the railway station and bus and tram stops. Airport train stops at the nearby train station. Very friendly and helpful staff. Good value
Stayed 3 nights in Dec 2024

10/10 Excellent

Wenjing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a lot of new updates, and very clean. Walking distance to many places, and tours. Staff are very friendly and extremely helpful!! Couldn’t ask for more.
Stayed 2 nights in Dec 2024

8/10 Good

Velazquez

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff always willing to help. Otherwise hotel good but not inspiring
Stayed 4 nights in Dec 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Ayman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geneva visit

Hotel is convenient
Stayed 3 nights in Jul 2024

10/10 Excellent

Evangeline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

waddah

Liked: Cleanliness, staff & service, property conditions & facilities
New furniture Good location
Stayed 1 night in Aug 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful staff
Stayed 3 nights in Jul 2024