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The Ambassador

4.0 star property

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Photo gallery for The Ambassador

View from property
Deluxe Double Room | View from room
Daily buffet breakfast (CHF 24.00 per person)
Reception
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
21 Quai Des Bergues, Geneva, 1201
  • Flower Clock
    ‪8 min walk‬
  • Jet d'Eau Fountain
    ‪15 min walk‬
  • United Nations European Headquarters
    ‪3 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

The Ambassador

Hotel with a restaurant, a quick walk to Flower Clock
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and a meeting room.
The Ambassador offers 64 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
The Ambassador's great location gets high marks from our customers. During your stay, you're just a quick walk from Cité du Temps. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy French cuisine while dining at The Ambassador
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the area's walkability
  • Within a 10-minute walk of Flower Clock and Bastions Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly The Ambassador. For a fee, parking is available.

This 4-star Geneva hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Ambassador - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CHF 35 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 24 for adults and CHF 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ambassador

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ambassador

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 24.00 for adults and CHF 12 for children
  • Self parking fee: CHF 35 per day
  • Rollaway bed fee: CHF 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number CHE/101.294.709
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ambassador Hotel Geneva
Ambassador Geneva
The Ambassador Hotel
The Ambassador Geneva
The Ambassador Hotel Geneva

Reviews

The Ambassador Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 232 out of 385 reviews
Rating 8 - Good. 120 out of 385 reviews
Rating 6 - Okay. 24 out of 385 reviews
Rating 4 - Poor. 6 out of 385 reviews
Rating 2 - Terrible. 3 out of 385 reviews

Reviews

6/10 Okay

Enrico, Düsseldorf

Stayed 3 nights in Jun 2025

8/10 Good

Chinthaka

Business traveller
Liked: Cleanliness, staff & service
Infrastructure is old but the staff are amazing and location is superb.
Stayed 4 nights in Jun 2025

10/10 Excellent

GianPaolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Excellent service.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for the location and view Beautiful! Tiny bathroom which we knew. Carpet not our favorite.
Stayed 2 nights in May 2025

10/10 Excellent

Jaan, Chapel Hill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly people as stafg Wonderful location
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Beautiful, Clean, & service was excellent! The front desk personnel were professional & accommodative to our needs. Extremely kind. Highly recommend this hotel. Location & views are fabulous!!! We will stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Roua

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and location
Stayed 3 nights in May 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central location is good. The lift is a littlè small but works well.
Stayed 4 nights in May 2025

10/10 Excellent

Nader

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Ambassador hotel is on an excellent location across a short bridge to old town Geneva. Walking distance to shopping, grocery store, etc. I had a car and there was space for parking. We had a deluxe room and and an economy room. The economy room was tight but functional. The bathroom was modern and clean. It had a good view of the lake. The deluxe room had a spectacular view and much larger in size with larger bathrooms. The bed was comfortable. The shower had good water pressure. Excellent choice when visiting Geneva.
Stayed 1 night in May 2025

8/10 Good

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mardie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 2 nights in May 2025

8/10 Good

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Jeffry, POMONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL ARTICULATE RESPONSIVE STAFF. PLEASANT OLD WORLD AMEITIES WITH A GREAT DEAL OF CLASS
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

8/10 Good

imed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Neil

Stayed 2 nights in Dec 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ambassador has a prize location and is an excellent property. But it has a problem with its east-facing rooms which look out on a street with a nightclub. Which closes as 8am. There's noise all night. Patrons exit to smoke and shout right under the hotel. Reception staff admitted many guests have complained to no avail. In Geneva, of all places, the hotel management should raise it with the local authorities. Swiss rules exist to put a stop to this nuisance.
Stayed 3 nights in Dec 2024

6/10 Okay

Max

Wonderful hotel for short stays. They need to improve their breakfast offerings.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Italo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and location

Fantastic location and excellent service! The staff were great and location was perfect. Limited parking available if you have a car so ensure you call ahead of time if you need a larger parking space.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yiyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very attentive. The location is central and close to all the major sites. Tourists qualify for the curly pass and can travel free on the public transportation. Definitely recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ziva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet, clean, comfortable and very courteous staff. Very comfortable stay for business travellers.
Stayed 1 night in Sep 2024

8/10 Good

aaa windows 4 less, inc

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good location Hotel is good
Stayed 3 nights in Sep 2024