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Balbi Hotel

2.0 star property

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Photo gallery for Balbi Hotel

A corner with a brick wall and a small shelf.
A bedroom with a large bed, a ceiling with intricate designs, and a window with curtains.
A yellow building with multiple windows and shutters, a sign for 'Hotel Balbi', and a storefront named 'La Focaccia'.
A hotel room with a red carpet, two armchairs, a small table, a bookshelf, and a door with red curtains.
A room with a vending machine, a microwave, and a coffee machine.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Room service

Explore the area

View in a map
Via Balbi 21 int 3, Genoa, GE, 16126
  • Place, Piazza Principe
    ‪1 min walk‬
  • Place, Aquarium of Genoa
    ‪9 min walk‬
  • Place, Old Port
    ‪11 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪11 min drive‬

Room options

View all photos for Single Room

A bedroom with a bed, a chair, a desk, and a painting on the wall.

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

A bedroom with a bed, a nightstand, a mirror, and a door.

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

A bedroom with a large bed, a ceiling with intricate designs, and a window with curtains.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with a large bed, a bedside table with a lamp, a small table with a vase of flowers, and a television on the wall.

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A bedroom with a large bed, a smaller bed, a window with curtains, and a ceiling with frescoes.

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 5 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use

A bedroom with a large bed, a nightstand, a lamp, a TV, and a radiator.

Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

A bedroom with a bed, bedside tables, a nightstand, a wall-mounted shelf, and a small window.

Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Balbi Hotel

Self parking, a meeting room, and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include a computer station, express check-out, and tour/ticket assistance. Limited housekeeping is available.
Balbi Hotel offers 13 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

During your stay at Balbi Hotel, you're just a quick walk from Royal Palace. Free WiFi in public areas, a meeting room, and concierge services are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 12 minutes by foot from Old Port and a 3-minute drive from Port of Genoa Cruise Ship Terminal
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Balbi Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The business-friendly Balbi Hotel also features concierge services, room service (during limited hours), and express check-out. Parking is available for a fee.

Smoking is allowed in designated areas at this Genoa hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 23 per day); reservations required
  • Parking on site (EUR 23 per night)
  • Limited on-site self parking

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

More

  • 1 floor
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Cribs (infant beds) are available for EUR 10.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 23 per night
  • Nearby parking fee: EUR 23 per day (492 ft away)
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.00 per night
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 01247250994
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT010025A1LHIZU9TZ
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Balbi Genoa
Balbi Hotel
Balbi Hotel Genoa
Hotel Balbi
Balbi Hotel Hotel
Balbi Hotel Genoa
Balbi Hotel Hotel Genoa

Balbi Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 54 out of 134 reviews
Rating 8 - Good. 45 out of 134 reviews
Rating 6 - Okay. 26 out of 134 reviews
Rating 4 - Poor. 6 out of 134 reviews
Rating 2 - Terrible. 3 out of 134 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher Haydn

Liked: Cleanliness, staff & service, room comfort

Great location

Basic room, comfy bed, friendly staff, very close to main train station. Perfect for what I needed for a one night stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station, amazing service from staff very helpful with any questions i had and offering suggestions of things to see and do
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could only stay one night, but we enjoyed our stay. The staff was super friendly and helpful with recommending what to see on one afternoon, and with a restaurant for dinner. It's super convenient that it's only a few minutes from the train station.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategically located near Piazza Principe station, good options for food and walking. Personnel was extremely friendly!
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location and price. Room comfortable.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super and understanding of my arrival issues. They are excellent and very kind hosts. I would recommend Hotel Balbi.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good find

Room clean with standard amenities located very close to the train station. Owners very friendly and helped put my passport my suitcase when I left it behind by accident!
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

AKANE

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Clark was kind and directed me to the cosy restaurant nearby. The room has a bus tub. Great start of my long time journey.
Stayed 1 night in Apr 2025
Verified

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Front door was very loud.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Zhechka C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a family run hotel and they made sure that their guests were happy and comfortable. At check in, the owner gave us a map of the area and pinpointed the main streets and attractions. It turned to be very helpful. The room turned to be a pleasant surprise. I booked a room with 3 beds, expecting a small room like anywhere in Europe, but we were given an appartment. Very happy with it. The room was quiet and the beds comfortable. I would recommend this hotel to anyone!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione WiFi buono
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Peter Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interssantes Genova
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Heejoo

Liked: Cleanliness, staff & service, amenities
친절산 직원, 깨끗한 시설
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel bien placé pour visiter Gêne
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tarja Irmeli

Liked: Cleanliness, staff & service, room comfort

Stort rom, bra beliggenhet

Stort rom, bra dusj. Gammel bygning, men ok fasiliteter. Veldig hyggelig og vennlig vertskap. Bra beliggenhet nær stasjonen Piazza Principe.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes einfaches Zimmer, aber sauber und ruhig, eine geräuscharme gute Klimaanlage, ich habe besser geschlafen als daheim. Die Lage zwischen Bahnhof und Altstadt ist genial, alles gut zu Fuß zu erreichen und Bus fährt vor der Türe ab. Nette Lokale direkt im Umkreis. Vor allem die herzliche Art der Besitzer und des ganzen Personals machen 100% Wohlfühlfaktor.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dekorert tak

Overraskende fantastisk flott rom med nydelige gamle detaljer
Stayed 1 night in Nov 2024
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buon rapporto qualità -prezzo,vicina alla stazione e al centro.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nära järnvägsstationen.

Bara en natt innan fortsatt resa. OK rum och sängar. Nära till matställen.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima la posizione per la vicinanza alla stazione. Zona storica con molti ristoranti e a pochi minuti dal porto. Il palazzo in cui si trova l'hotel è anch'esso storico così come le stanze, ben tenute ma logicamente non moderne (nel caso si ricercasse tale opzione). Servizio di ingresso autonomo alla struttura molto apprezzato. Personale cordiale e disponibile.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo albergo in pieno centro storico, consigliatissimo
Stayed 8 nights in Jun 2024
Verified

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto disponibili e gentili per la mia visita a Genova, mi hanno dato tutte le informazioni che necessitavo. La struttura è in una posizione comoda per raggiungere l'acquario ed il centro, con disponibilità di parcheggi custoditi in zona. E' stato ideale per il mio weekend di relax!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Fatima

Grande chambre un peu vétuste mais a suffit pour la nuit
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Bjørnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supert opphold!

Svært bra. Sentralt. Nært sentralbanestasjonen.Rent. Veldig behjelpelig og hyggelig personale. Kunne oppbevare bagasje etter utsjekk. Topp med aircondition i varmen.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Isabelle

Liked: Property conditions & facilities
Excellent rapport qualité/prix! A quelques minutes à pied de la station de train et des principales attractions de Genes. Le mobilier de notre chambre (#15) était modeste, mais confortable et la chambre elle-même était très spacieuse et d’une propreté irréprochable. Le personnel était vraiment sympathique et courtois. Seul avertissement pour bien apprécier votre séjour: amenez des bouchons d’oreille car la rue Balbi peut être assez bruyante.
Stayed 2 nights in May 2024