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Best Western Hotel Metropoli

3.0 star property

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Photo gallery for Best Western Hotel Metropoli

Standard Room, 1 Single Bed, Non Smoking
Interior
Family Room, Multiple Beds, Non Smoking (1 extra bed)
Reception
Daily buffet breakfast (EUR 12 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
P.zza Fontane Marose, Genoa, GE, 16123
  • Place, Genoa City Hall
    ‪3 min walk‬
  • Place, Teatro Carlo Felice
    ‪3 min walk‬
  • Place, Piazza de Ferrari
    ‪5 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Down duvets, memory-foam beds, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking (1 extra bed)

Family Room, Multiple Beds, Non Smoking (1 extra bed)

Family Room, Multiple Beds, Non Smoking (1 extra bed)

9.2 out of 10
Wonderful
(10 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Standard Single Room

  • Sleeps 1

Standard Queen Room

  • Sleeps 2

View all photos for Family Room, Multiple Beds, Non Smoking, City View (1 extra bed)

Family Room, Multiple Beds, Non Smoking, City View (1 extra bed)

Family Room, Multiple Beds, Non Smoking, City View (1 extra bed)

  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Superior Room, Free Wi-Fi, Safe, Kettle

  • Sleeps 2

1 King 1 Single, Non-Smoking, Family Room, One Extra Bed, Free Wi-Fi, Safe, Kettle

  • Sleeps 4

1 King 1 Single, Non-Smoking, Family Room, One Extra Bed, City View, Safe, Kettle

  • Sleeps 4

1 King Bed, Non-Smoking, Superior Room, City View, Safe, Wi-Fi, Kettle

  • Sleeps 2

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Reception
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  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 739 reviews
The price is €110
includes taxes & fees
7 Jan - 8 Jan 2026
Best Western Hotel Porto Antico

About this property

Best Western Hotel Metropoli

Hotel with a bar, 8-minute walk to Old Port
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Best Western Hotel Metropoli offers 52 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters. 43-inch LCD televisions come with digital channels. Bathrooms include bidets and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Best Western Hotel Metropoli. During your stay, you're just a quick walk from Old Port. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by foot from Old Port and a 4-minute drive from Port of Genoa Cruise Ship Terminal
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Best Western Hotel Metropoli.

This 3-star Genoa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 5 floors
  • Built in 1800
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per night
  • Weight limit: 55 lbs per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Nearby parking fee: EUR 24.00 per day(656 ft away; open 24 hours)
  • Pet fee: EUR 10.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT010025A12NXSWWLV
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 21 June to 21 September.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Metropoli
Best Western Hotel Metropoli Genoa
Best Western Metropoli
Best Western Metropoli Genoa
Best Western Metropoli Genoa
Best Western Hotel Metropoli Hotel
Best Western Hotel Metropoli Genoa
Best Western Hotel Metropoli Hotel Genoa

Best Western Hotel Metropoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 374 out of 694 reviews
Rating 8 - Good. 271 out of 694 reviews
Rating 6 - Okay. 40 out of 694 reviews
Rating 4 - Poor. 8 out of 694 reviews
Rating 2 - Terrible. 1 out of 694 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gabriella

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, I would have said excellent if the breakfast were a little better. In general, I had a very positive experience and would definitely stay here again. Not close to the train station but super convenient if one wants to walk around the center of the city or go down the port area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline, Boise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a fantastic location for walking around the historic old town of Genoa! The Piazza di Ferrari is amazing with beautiful buildings and great restaurants. The hotel was quiet, the staff was very friendly and helpful and the room was spacious!
Stayed 2 nights in Aug 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, rooms nice and clean, great location.
Stayed 2 nights in Aug 2025

8/10 Good

Zulfikar, Revere

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Overall a great location in old Genoa with almost everything in walking distance or close to public transportation. The hotel is a little on the older side with some minor housekeeping issues and room condition. The room was fine but it could have used more closet space. The bathroom itself was very small and not enough counterspace. The staff overall were very welcoming and polite at all times.
Stayed 6 nights in Jul 2025

8/10 Good

wanda, new york city

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was an experience
Stayed 2 nights in Aug 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Doesn’t Disappoint!!

Chose Best Western due to name recognition and it didn’t disappoint. Very nice accommodation walking distance to shopping and restaurants.Taxi stand out front
Stayed 2 nights in Jul 2025

10/10 Excellent

Georgianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay and were immensely grateful the lovely and very professional staff both accommodated and put up with us. Our room was beautiful. We had a fabulous view of the plaza below and stunning surroundings. The breakfast was fresh, healthy and delicious. The staff helped us many times as these were our first days ever in Italy. Highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Jul 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. Very accommodating with holding luggage with a long wait until the ferry
Stayed 1 night in Jul 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Plenty todo in the area. Close to shopping and restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert, Naples

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Aclose ealk to most places. Receptionists were amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Giulia

Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the rooms were clean and nice. There is no elevator to enter the hotel, which is an inconvenience with luggage.
Stayed 2 nights in Jun 2025

6/10 Okay

Lesley

Stayed 2 nights in Jun 2025

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, professional and helpful staff, small room was very clean and adequate.
Stayed 3 nights in May 2025

6/10 Okay

sonya, Hemel hempstead

Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick, didn’t enjoy the fact that my key was constantly having to be handed in when leaving the property it felt a bit invasive in terms of being watched on my whereabouts. Rooms are not sound proof. It was my birthday and most hotels give bottle of wine or something nice in room I had informed before but I didn’t get anything. I did remind them so they gave a glass of wine after I mentioned it. Good location and breakfast was simple and sufficient. I requested a later checkout and it was agreed for 1pm however the next day by 1145 I was receiving phone calls to vacate the room sadly the handover hadn’t been done between night and morning staff. Minibar rates were quite decent nothing to crazy compared to other hotels. Need a few tweaks to be ironed out especially regarding room keys, I enjoy just walking in and out of hotels in privacy.
Stayed 4 nights in May 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Localisation, cleasiness
Stayed 4 nights in May 2025

10/10 Excellent

Luis, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At walking distance from the De Ferrari metro station, from where you can easily get the trains to Cinqueterre, Milan, etc. Good option for those taking a cruise at the Genoa port.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and accommodation!
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean and the customer service is excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Dec 2024