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Best Western Hotel Metropoli

3.0 star property

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Photo gallery for Best Western Hotel Metropoli

A buffet with various food items including fruits, pastries, and beverages.
A modern reception area with a long reception desk, a wall-mounted light, and a seating area with tables and chairs.
A hotel room with a large bed, a desk, and a chair. There is a mirror on the wall and a window with curtains.
A hotel room with a bed, a nightstand, a table with breakfast, and a balcony with a view of buildings.
A hotel room with two leather armchairs, a glass coffee table with magazines, a large window with a view of a building, a tall floor lamp, and a painting on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
P.zza Fontane Marose, Genoa, GE, 16123
  • Place, Via Garibaldi
    ‪1 min walk‬
  • Place, Piazza de Ferrari
    ‪5 min walk‬
  • Place, Palazzo Ducale
    ‪5 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

A hotel room with a bed, a nightstand, a table with breakfast, and a balcony with a view of buildings.

Standard Room, 1 Single Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a vase with flowers.

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk, and a chair. There is a mirror on the wall and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking (1 extra bed)

A child's room with a bunk bed, a plush toy, a television, and a play mat.

Family Room, Multiple Beds, Non Smoking (1 extra bed)

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Standard Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking, City View (1 extra bed)

A hotel room with a bed, bedside table, desk, chair, TV, and a vase with flowers.

Family Room, Multiple Beds, Non Smoking, City View (1 extra bed)

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

A hotel room with a large bed, a view of a cityscape through a window, and a balcony with a wrought iron railing.

Superior Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Bed, Non-Smoking, Superior Room, Free Wi-Fi, Safe, Kettle

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Hotel Metropoli

Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Best Western Hotel Metropoli offers 52 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters. 43-inch LCD televisions come with digital channels. Bathrooms include bidets and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Best Western Hotel Metropoli. During your stay, you're just a quick walk from Piazza de Ferrari. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from Piazza de Ferrari and 8 minutes by foot from Old Port
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Best Western Hotel Metropoli.

This 3-star Genoa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 5 floors
  • Built in 1800
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per night
  • Weight limit: 55 lbs per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Nearby parking fee: EUR 24.00 per day(656 ft away; open 24 hours)
  • Pet fee: EUR 10.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT010025A12NXSWWLV
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 21 June to 21 September.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Metropoli
Best Western Hotel Metropoli Genoa
Best Western Metropoli
Best Western Metropoli Genoa
Best Western Metropoli Genoa
Best Western Hotel Metropoli Hotel
Best Western Hotel Metropoli Genoa
Best Western Hotel Metropoli Hotel Genoa

Best Western Hotel Metropoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 391 out of 726 reviews
Rating 8 - Good. 284 out of 726 reviews
Rating 6 - Okay. 42 out of 726 reviews
Rating 4 - Poor. 8 out of 726 reviews
Rating 2 - Terrible. 1 out of 726 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a wonderful location to visit old Genoa
Stayed 1 night in May 2026
Verified review

6/10 Okay

Susan

Liked: Staff & service
Great location. Close to everything.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

SHANTANU

Liked: Cleanliness, staff & service
Disliked: Amenities
Selling point is LOCATION absolutely bang at the centre of all attractions walking distance
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Susannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and linens
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, convenient locate to sightseeing and restaurants
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Agnieszka

Great location. Kettle and hairdryer in the room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, rooms nice and clean, great location.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Raul

Disliked: Cleanliness
Room was very clean, comfortable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jukka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location next to old town. And staff: I rarely meet such friendly and helpful staff. And our room was wonderful and clean. Big recommendation!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and accommodation!
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Maria

Liked: Amenities
Best location. Wonderful staff. Great breakfast. Close to waterfront, buses, theatre & lots of trattorias close by. Love this place.
Stayed 11 nights in Nov 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was excellent.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, room was spacious compared to most places in Europe, room has the amenities you need and liked the 12pm check out too. Would stay again.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean rooms and very friendly staff.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Clean room and great location. Breakfast good but facilities and amenities quite basic. Good base and works well for a business trip.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Lu

Liked: Cleanliness, staff & service
great location and nice staff
Stayed 8 nights in Jul 2024
Verified review

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great location, professional and helpful staff, small room was very clean and adequate.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Toby

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very conveniently placed in the city the rooms were clean and big enough. But the number one stand out was the staff. The two ladies on reception were unbelievably kind, helpful and courteous.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Plenty todo in the area. Close to shopping and restaurants.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a fantastic location for walking around the historic old town of Genoa! The Piazza di Ferrari is amazing with beautiful buildings and great restaurants. The hotel was quiet, the staff was very friendly and helpful and the room was spacious!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to visit Milan

We were happy to stay there, convenient, well located, excellent breakfast, great service, will stay there again
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Aprile

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good options available.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

quentin

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a fairly simple room, but what makes this place wonderful is the staff. So friendly and helpful! Would absolutely return, and in fact we did after our flight was rained out!
Stayed 2 nights in Nov 2025