6/10 Okay
Carlo
Travelled with family and small children
22 Jun 2025
Liked: Amenities
Disliked: Cleanliness
The location is great for reaching the center of Genoa on foot. The building has been renovated and the apartment would have great potential.
The cleanliness leaves much to be desired: kitchen cabinets with stains and fingerprints everywhere, dirty dishes from previous guests in the dishwasher, dust in the corners, under the bed and layers of dust on the bathroom radiator and in the air vents, hair from previous guests.
We had booked for 3 people and only found the double bed prepared. The check-in guy apologized and offered to help us prepare the sofa bed but we preferred to prepare it ourselves.
The mattress in the room was comfortable, I would change the one on the sofa bed, as well as the pillows, very uncomfortable.
The air conditioning did not work, we asked a couple of times and, in the end, on the day of departure, we were told that it was shared and that it would be activated on June 11 (the following day) as indicated in the ad but there were no notices.
We were told to recycle and throw the garbage away ourselves (under penalty) but we didn't have enough buckets or bags available (we stayed 3 nights).
There are no roller shutters on the windows in the apartment and there are only opaque curtains in the bedroom: it would be a good idea to also put a opaque curtain in the living room where the sofa bed is.
With more care, it would be a real gem.
Carlo
Stayed 3 nights in Jun 2025