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Happy Family Apartments Cathedral

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Interior entrance
Family Apartment
Interior
Family Apartment | Living room

Reviews

6.8 out of 10

Entire apartment

3 bedrooms1 bathroomSleeps 8

Popular amenities

  • Kitchen
  • Washing machine
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • City view

Explore the area

View in a map
Piazza S. Lorenzo 16, Genoa, GE, 16123
  • Place, Palazzo Ducale
    ‪3 min walk‬
  • Place, Old Port
    ‪3 min walk‬
  • Place, Piazza de Ferrari
    ‪5 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪11 min drive‬

Room options

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Happy Family Apartments Cathedral

Express check-in and express check-out are available at this apartment building. The apartment has 3 bedrooms and provides free WiFi and free wired Internet. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave.
This apartment offers 3 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations have separate sitting areas and are furnished with queen sofa beds and desks. Pillowtop beds feature down comforters. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and bidets.

This Genoa apartment provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 55-inch flat-screen televisions come with premium cable channels.

During your stay at this apartment building, you're just a quick walk from Old Port. This upscale apartment building has 3 apartments. The apartment includes amenities such as free WiFi and a kitchen.
  • Air-conditioned apartment with kitchen, washing machine, and pillowtop bed
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Services include a virtual front desk
  • Just a 5-minute walk from Old Port and 9 minutes by foot from Genoa Port Center
  • Cats and dogs welcome for a fee
As a guest of this apartment, you'll find express check-in and express check-out. The front desk is open around the clock.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Children's books
  • Children's games
  • Highchair
  • Travel cot

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • 3 bedrooms
  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 15 kg per pet
  • Fee: EUR 30 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • No lift

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Restaurant dining guides
  • Virtual front desk

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:30 PM
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number IT010025B4ZPQTQUGN
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Happy Family Apartments Cathedral Genoa
Happy Family Apartments Cathedral Apartment
Happy Family Apartments Cathedral Apartment Genoa

Happy Family Apartments Cathedral Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 3 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

6.4/10

Cleanliness

5.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, room comfort

⭐️ Extremely Disappointed – Worst Stay Ever!

The only positives about this property were the location and the ease of check-in. Beyond that, our stay was incredibly disappointing and even unsafe. One of the so-called “bedrooms” was essentially a large closet with no air conditioning and barely enough space to move. It was misleading and uncomfortable. Several of the chairs were broken, and unfortunately, one of our children fell and hit her head because of this — a serious safety issue that should never happen in a rental. The kitchen and bathroom had visible black mold, and the entire place smelled strongly of it. It was unpleasant from the moment we walked in. There was also inadequate lighting throughout the apartment — especially in the hallway, which was dangerously dark and, frankly, feels like it should not even be legal to use without proper lighting. This was by far the worst place we’ve ever stayed in. We’re shocked that none of these issues were mentioned in prior reviews. I hope this feedback helps future guests avoid the same experience. I’m very disappointed in Hotels.com for listing this property. Never again.
Stayed 3 nights in Jul 2025

8/10 Good

Nichola

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location just opposite the cathedral so a view of the cathedral. Got a little noisy at times but can’t complain as the location was fantastic, walking distance to everything. Apartment was clean and very spacious, but the building is very old so not looking perfectly new but I think that’s to be expected and overall excellent value for money.
Stayed 3 nights in Oct 2024

6/10 Okay

Pascale

Travelled with family
L’appartement dispose d’une jolie vue et l’emplacement est top. Le mobilier laisse un peu perplexe .. canapé petit et bouloché de partout, tringle de rideau tombante dans la chambre, matelas qui dépasse du sommier dans une chambre donc un côté du lit était penchant.. les joints de la salle de bain n’étaient pas en bon état. Les lumières de l’appartement pas adéquates non plus pour une bonne utilisation..
Stayed 5 nights in Aug 2025

4/10 Poor

Kenneth

Travelled with family

Difficult process

To get access to the place I had to give passport and address details to all guests which took a long time. The place is located where no taxi could go and at third floor without elevator. Payment was done in two stages, one to Hotels and one to the owner. All in all a time consuming process as well. Since we had a lot of luggage, I can't recommend this place for a family trip. The second bathroom drain was also clogged, so not possible to use the shower.
Stayed 1 night in Jun 2025

8/10 Good

Massimo

Stayed 3 nights in Mar 2025

10/10 Excellent

ABEL

Travelled with family
Liked: Cleanliness, room comfort
Muy atentos y muy bien ubicado
Stayed 2 nights in Jul 2024

10/10 Excellent

Waleed

Travelled with family
Liked: Cleanliness, room comfort

Easy accès. Excellent location.

Très bien équipé
Stayed 2 nights in Jul 2024