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Hotel De Ville

4.0 star property
VIP Access

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Photo gallery for Hotel De Ville

Egyptian cotton sheets, premium bedding, down duvets, minibar
View from room
Interior detail
Breakfast meal
Superior Double Room, 1 King Bed with Sofa bed | Bathroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Via di Sottoripa 5, Genoa, GE, 16123
  • Place, Old Port
    ‪2 min walk‬
  • Place, Aquarium of Genoa
    ‪3 min walk‬
  • Place, Palazzo Ducale
    ‪5 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Suite

Egyptian cotton sheets, premium bedding, down duvets, minibar

Luxury Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for City Double Room, 1 King Bed

City Double Room, 1 King Bed

City Double Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel De Ville

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
Hotel De Ville offers 18 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel De Ville. During your stay, you'll be connected to the convention center, and just a quick walk from Old Port. Features include free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities this property offers include food and water bowls and pet-sitting services.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Xena cucina di sintesi
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Old Port and 7 minutes by foot from Genoa Port Center
  • Airport and beach shuttle service available for a fee
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. An arcade/game room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel De Ville. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Genoa hotel.

Xena cucina di sintesi - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Secured, covered parking on site (EUR 24 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Xena cucina di sintesi

Things to do

  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Art supplies
  • Baby bath
  • Cot (surcharge)
  • High chair
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • On the waterfront

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1300
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium digital channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls and pet-sitting services are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per room (one-way)
  • Covered self parking fee: EUR 24 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel De Ville offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ville Genoa
Ville Genoa
Hotel De Ville Hotel
Hotel De Ville Genoa
Hotel De Ville Hotel Genoa

Hotel De Ville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 256 reviews
Rating 8 - Good. 74 out of 256 reviews
Rating 6 - Okay. 20 out of 256 reviews
Rating 4 - Poor. 4 out of 256 reviews
Rating 2 - Terrible. 2 out of 256 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Very friendly staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel, huge room and very friendly stuff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hôtel , Clean, modern .
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous small hotel in Genoa

Great location on the waterfront. Room was exceptional
Stayed 5 nights in Mar 2025
Verified

6/10 Okay

LEONCIO

Liked: Cleanliness, property conditions & facilities, room comfort

Genoa visit!!

We spent one night at the property, this was clean and spacious, this is very centric to the main attractions in Genoa. The only negative point is at night, the place is surrounded by tramps which makes the place uncomfortable.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff. Great location to see the sights!
Stayed 1 night in Apr 2024
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and friendly staff. Surrounding area seemed a bit unsafe.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, spacious, friendly and welcoming staff, I had a pleasant stay. One remark, the noise isolation is not great so you feel any doors rattle outside, which is quite loud. But I had a great time and appreciate the stuff. Thank you.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in a central location - a large comfy room and helpful welcoming staff - I would love to come back some time
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Natalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely! Close proximity to everything we wanted to see. Comfy bed and large rooms.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
large bedroom and bathroom
Stayed 2 nights in May 2025
Verified

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nearby train station and walking distance to Old Genoa tourist atractions
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Lasharle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The breakfast was wonderful and the restaurant was very good for dinner. The location was an easy walk to historical sites. Very reasonably priced for the accommodations.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Agnes

The hotel was clean and elegant, staff very nice. The streets around the hotel are noisy and dirty though
Stayed 1 night in Sep 2024
Verified

8/10 Good

Line Christa Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for both business and leisure

Lovely four star hotel very close to the city centre. Beatifully kept old building with modern comfort
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the entrance to the hotel between 2 doors to McDonalds, the hotel is very modern and in a great location in the old town.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!!
Stayed 1 night in Nov 2023
Verified

8/10 Good

David

Liked: Staff & service

Hot in Genoa

Just two nights during a heatwave. Great location but entrance bit scruffy. Friendly staff very helpful especially with complicated parking arrangements. Room spacious for a city centre hotel.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Clean, well appointed, great breakfast in a good location. Highly recommend!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was quick!!! Staff very accommodating
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent coice in harbor area

Staff is very friendly, so kind and helpful. Outstanding breakfast.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling alone, I felt safe and well taken care of. Lovely!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

Lovely hotel. Good-sized room, helpful staff, great location. They shouldn’t charge for breakfast (18 euros is a lot), but otherwise the experience was completely positive.
Stayed 3 nights in Nov 2023