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Hotel Massena

1.0 star property

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Photo gallery for Hotel Massena

An aerial view of a historic building complex with multiple structures, including a bell tower and a courtyard.
A bathroom with a white sink, tiled walls, and a mirror.
A narrow hallway with a red carpet, wooden doors, and a trash bin.
A room with two beds, a window, and a plant.
Basic Room | Balcony

Reviews

3.6 out of 10

Popular amenities

  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Piazza Massena 5/8, Genoa, GE, 16152
  • Place, Fiumara Shopping & Fun
    ‪11 min walk‬
  • Place, 105 Stadium
    ‪14 min walk‬
  • Place, Villa Brignole Sale Duchessa di Galliera
    ‪19 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪5 min drive‬

Room options

View all photos for Single Room

A small, simple room with a single bed, a wooden headboard, a chair, and a refrigerator with a floral design.

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Room

Basic Room | Room amenity

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

A hotel room with two beds, each with a blue bedspread and white pillows. There is a painting of a coastal scene on the wall, and a window with sheer curtains allowing natural light.

Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

A bedroom with a bed, a nightstand, a lamp, a wardrobe, a painting on the wall, and a patterned rug.

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Economy Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Massena

Along with a front-desk safe, this smoke-free hotel has free WiFi in public areas and a vending machine.
Hotel Massena offers 12 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with digital channels. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Hotel Massena, you'll be connected to a shopping center and within walking distance of Fiumara Shopping & Fun. Enjoy features like free WiFi in public areas.
  • Free WiFi in some public areas
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Onsite recreation includes bike rentals
  • 7 minutes by car from Port of Genoa Cruise Ship Terminal and 7 minutes from Old Port
As a guest of Hotel Massena, you'll find a vending machine, a front-desk safe, and an elevator. WiFi is free in public spaces.

This Genoa hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 5:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 20.00 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 3:00 PM - 5:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number CODE CITR 0077
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

ALBERGO MASSENA Hotel Genoa
ALBERGO MASSENA Hotel
ALBERGO MASSENA Genoa
Hotel Massena Genoa
Massena Genoa
Hotel Hotel Massena Genoa
Genoa Hotel Massena Hotel
ALBERGO MASSENA
Hotel Hotel Massena
Massena
Hotel Massena Hotel
Hotel Massena Genoa
Hotel Massena Hotel Genoa

Hotel Massena Reviews

Reviews

3.6
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 3 out of 4 reviews

4.0/10

Cleanliness

4.0/10

Staff & service

6.8/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Just avoid. It's dirty, my colleagues were sleeping in their clothes.
Stayed 2 nights in Oct 2020
Verified review

2/10 Terrible

Boyan

Disliked: Cleanliness, staff & service, property conditions & facilities
Just avoid. It's dirty, my colleagues were sleeping in their clothes.
Stayed 2 nights in Oct 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had excellent links to the heart of the city. The host was a lovely person only too willing to help. It was clean and tidy. Sadly, the shower was broken but was still functional with hot water. There are limited eating establishments around the hotel.
Stayed 3 nights in Sep 2019
Verified review

2/10 Terrible

Mounira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021