3 May 2019 by GEX - Guest Experience
Lieber Gast, vielen Dank für Ihre sehr positive Bewertung. Es freut uns sehr zu lesen, dass Sie sich insgesamt wohlgefühlt haben. Wir hoffen Sie erneut bei uns begrüßen zu dürfen, um dann unter Beweis stellen zu können, dass die Qualität unserer Serviceleistungen, bieten. Mit freundlichen Grüβen Francesca Peterlongo Guest Experience
25 May 2018 by Francesca Peterlongo - GEX
Sehr geehrter Gast, Vielen Dank für Ihre Kommentare zu Ihrem Aufenthalt im Melia Genova. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben und hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit den besten Wünschen aus Genua
Melia Genova offers its guests an indoor pool, a health club, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Meeting rooms, coworking spaces, and limo/town car service are available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Melia Genova. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Genoa hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Melia Genova offers 99 accommodations with minibars and espresso makers. Each accommodation is individually decorated. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium digital channels. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, slippers and bidets. This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Blue – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Late-night fare is available from 24-hour room service.
An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club.
Children aged under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Melia Genova offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
