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Citadines Connect Georgetown Penang

4.0 star property

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Photo gallery for Citadines Connect Georgetown Penang

Garden
Creator video - submitted by Estelle Travels
2 Bedroom Deluxe Loft At Block B | Private kitchen
Exterior
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No. 202 Lebuh Noordin, George Town, Penang, 10300
  • Place, KOMTAR
    ‪2 min walk‬
  • Place, 1st Avenue Mall
    ‪3 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio Executive At Block A

Down duvets, minibar, in-room safe, individually decorated

Studio Executive At Block A

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Deluxe Loft At Block B

2 Bedroom Deluxe Loft At Block B | Private kitchen

2 Bedroom Deluxe Loft At Block B

  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio , 2 Twin Beds At Block B

Deluxe Studio , 2 Twin Beds At Block B

Deluxe Studio , 2 Twin Beds At Block B

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room , Muliple Beds At Block B

Deluxe Room , Muliple Beds At Block B

Deluxe Room , Muliple Beds At Block B

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Studio Deluxe At Block B

Studio Deluxe At Block B

Studio Deluxe At Block B

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Executive With View At Block A

Studio Executive With View At Block A

Studio Executive With View At Block A

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedoom Executive At Block A

Down duvets, minibar, in-room safe, individually decorated

2 Bedoom Executive At Block A

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Studio Classic At Block A

Down duvets, minibar, in-room safe, individually decorated

Studio Classic At Block A

  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Executive Twin At Block A

Studio Executive Twin At Block A

Studio Executive Twin At Block A

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Twin Skylight Windowless AT Block A

Down duvets, minibar, in-room safe, individually decorated

Studio Twin Skylight Windowless AT Block A

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Twin Skylight Windowless at Block A

Down duvets, minibar, in-room safe, individually decorated

Studio Twin Skylight Windowless at Block A

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Studio At Block A

Down duvets, minibar, in-room safe, individually decorated

Executive Studio At Block A

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Studio At Block A

Down duvets, minibar, in-room safe, individually decorated

Classic Studio At Block A

  • Sleeps 2
  • Free Wi-Fi

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About this property

Citadines Connect Georgetown Penang

This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour front desk, a garden, and multilingual staff assistance are onsite. Housekeeping is available on request.
Citadines Connect Georgetown Penang offers 143 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 50-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and hair dryers.

This George Town hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Citadines Connect Georgetown Penang, you're just a quick walk from KOMTAR. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a multilingual staff, an elevator, and coffee/tea in a common area
  • Onsite recreation includes a gym and bike rentals
  • Steps from KOMTAR and a 3-minute drive from Gurney Drive
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Citadines Connect Georgetown Penang offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A free area shuttle within 2 kilometers is available. Citadines Connect Georgetown Penang also features multilingual staff, a garden, and coffee/tea in a common area.

This 4-star George Town hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (MYR 9 per day)
  • Street parking available
  • Free area shuttle up to 2 kilometres
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 45 for adults and MYR 28 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 2022
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Traditional architecture
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 45 for adults and MYR 28 for children
  • Nearby parking fee: MYR 9 per day (66 ft away)
  • Pet fee: MYR 500 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citadines Connect Georgetown Penang Hotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Hotel George Town

Citadines Connect Georgetown Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 102 reviews
Rating 8 - Good. 32 out of 102 reviews
Rating 6 - Okay. 10 out of 102 reviews
Rating 4 - Poor. 4 out of 102 reviews
Rating 2 - Terrible. 3 out of 102 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jacquie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Staff helpful and kind Good breakfast Nice pool area All very clean Would stay again
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Wen

Liked: Cleanliness, amenities, property conditions & facilities
This is very well set hotel with a grand feel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lai Leen

Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly and helpful, the room is clean and the location is good.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We did have a big room to begin with but found quite a few ants so was moved to another block in a much smaller room - not much of an issue as the room was lovely with comfortable bedding. Great location to explore.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Thi Thanh

Liked: Cleanliness, staff & service, amenities
Great venue
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice professional hotel.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Marlon

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, walking distance to major places
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

KAR SINN KARINA

Liked: Amenities, property conditions & facilities
Staff are friendly. Amenities are adequate. Location of the hotel is good with restaurants and shops nearby. However, bed linen and towels seem "yellowish" which leaves a bad impression.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Harvinder

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with a good location.
Stayed 10 nights in May 2025
Verified

10/10 Excellent

Kian Tiong

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, amenities
Everything is good. Thank you for letting us check in early.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

HRH Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Serina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walking distance to restaurants and food markets and shopping mall
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, room comfort, communication
Great location!
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and attentive and helpful. They made my time in Penang that much more enjoyable. It is also a very comfortable hotel. The location is right in the center of all the attractions I wanted to see. 10/10 would come here again!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Serina

Liked: Cleanliness, room comfort, communication
very pleasant stay , will be back again
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't use either
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Joanna Chung Yan

Liked: Cleanliness, amenities, property conditions & facilities
Great central location, close to many famous eateries, walking distance (10-15min) to the famous mural streets, and only steps away from two grocery stores for souvenirs. Friendly staff and room is fairly clean. My only small complaint is the room and its bathroom are quite small, no counter space for toiletries and not enough hooks in the bathroom to hang towels and clothes.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Vasily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Clean, well-located and well-functioning hotel. Would go here if you plan to spend time outside the hotel - would go elsewhere if you have planned for more time in the hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jia Yuan Janet

Liked: Cleanliness, amenities, property conditions & facilities, communication
Decent size, clean and has nearby mall. Many food options.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Chi Chong

Liked: Cleanliness, amenities, property conditions & facilities, communication
The front desk staffs are super friendly and very eager to help. The rooms are nice and modern, the location of the hotel is excellent. Looking forward to my future stay here!
Stayed 1 night in Feb 2023
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Chi Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.
Stayed 4 nights in Feb 2025