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Cititel Penang

4.0 star property

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Photo gallery for Cititel Penang

Restaurant
Lobby
Deluxe Room, 1 King Bed
Indoor pool
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym

Explore the area

View in a map
66 Jalan Penang, George Town, 10000
  • KOMTAR
    ‪12 min walk‬
  • Swettenham Pier Cruise Terminal
    ‪17 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

8.8 out of 10
Excellent
(20 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Cititel Penang

Hotel with free parking, near KOMTAR
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, valet parking, and a 24-hour front desk.
Cititel Penang offers 451 air-conditioned accommodations with slippers and irons/ironing boards. LCD televisions are featured in guestrooms. Bathrooms include showers, bidets, and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of Cititel Penang's great location. During your stay, you're just a quick walk from Cheong Fatt Tze Mansion. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a car charging station, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 12 minutes by foot from KOMTAR and a 4-minute drive from Gurney Drive
Cititel Penang offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Cititel Penang also features tour/ticket assistance, a front-desk safe, and an elevator. Self parking is free.

This 4-star George Town hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Cititel Penang has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cititel Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Reviews

Cititel Penang Reviews

8.6

Excellent

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 319 out of 755 reviews
Rating 8 - Good. 330 out of 755 reviews
Rating 6 - Okay. 72 out of 755 reviews
Rating 4 - Poor. 25 out of 755 reviews
Rating 2 - Terrible. 9 out of 755 reviews

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay here. Staff are very friendly and helpful. Breakfast was excellent. On-site parking is simple and convenient. Close walking distance to many great places around town
Stayed 2 nights in Jun 2025

10/10 Excellent

Chai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent service
Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to other dinning options and shopping.
Stayed 3 nights in May 2025

8/10 Good

Boon Seng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff services and convenience are what we like about your hotel. Will be back in July.
Stayed 3 nights in May 2025

10/10 Excellent

Leona Hua Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Soraya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Saeful

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent servicr
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel complex. Lovely restaurant with a large selection of breakfast choices. The staff was efficient, friendly, courteous and provided great customer service. Highly recommended
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly new and comfortable. Staff were friendly and helpful. Only downside is our rooms were not serviced. Location is convenient for exploring George Town heritage area.
Stayed 2 nights in May 2025

4/10 Poor

Zahra

Stayed 3 nights in May 2025

10/10 Excellent

Brian

Stayed 7 nights in Apr 2025

6/10 Okay

Maung Tun

Liked: Staff & service
Single bed is small for me. Air conditioner is very noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Service

We stayed a 5 star hotel prior- and can honestly say the service at Cititel far exceeded the 5 star hotel. Everyone was friendly and accommodating. Great location for food. Only negative is the pool is not enticing- it's too hot there with the enclosed windows.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very helpfull staff. The room was clean, comfortable and quite. Plenty of bars, restaurants and shopping on the doorstep. Easy walking distance to many places of interest. Good price if booked on line. Would recommend.
Stayed 2 nights in Apr 2025

6/10 Okay

Pei Lay

Stayed 1 night in Apr 2025

10/10 Excellent

Siew Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the good service provided by all the staffs. Very attentive and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

A hotel i would definitely stay at again. The location, the staff were so good and the facilities were exceptional. Definitely a hotel to stay at again once in Penang again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

HELEN, CALGARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception and they even gave us a sea view room upgrade. Breakfast has good food choices and roti bread was made to order. Building is a bit outdated but overall still clean.
Stayed 3 nights in Mar 2025

4/10 Poor

James

Liked: Cleanliness
Room was right beside elevator shaft. Can hear woofee sound, particularly evening time at bedtime. If not of this, I would give high score for my stay. I think people who stay for 3 nights deserves to know what room they are getting into.
Stayed 3 nights in Feb 2025

8/10 Good

Syed

Travelled with family
Liked: Staff & service, amenities
Best thing about the hotel is it's location
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially liked your staff and how friendly everyone was. Shout out to Evelyn, the morning hostess in the cafe. She was very efficient and provided tourist information about various festivals freely. It was very appreciated.
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025