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Hotel Continental

3.5 star property

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Photo gallery for Hotel Continental

A rooftop pool with lounge chairs, a tiled floor, and a cityscape view in the background.
A buffet setup with a beverage station, glassware, and plates.
A modern lobby with a polished floor, a staircase, potted plants, and a reception area.
A hotel room with a large bed, a desk, two chairs, a TV, and a window with a view.
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
5 Penang Road, Georgetown, George Town, Penang, 10000
  • Place, Georgetown UNESCO Historic Site
    ‪7 min walk‬
  • Place, Padang Kota Lama
    ‪10 min walk‬
  • Place, KOMTAR
    ‪14 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Twin Room

A hotel room with two beds, a television, and a wooden door.

Superior Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Deluxe Twin Room

  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Super Deluxe Room

A hotel room with two beds, a desk, a chair, and a window with curtains.

Super Deluxe Room

  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a desk, two chairs, a nightstand, and a window with curtains.

Superior Double Room

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Premier King Room

A hotel room with a large bed, a desk, two chairs, a TV, and a window with a view.

Superior Premier King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Premier Twin Room

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Premier Twin Room

  • Sea view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds, No Windows

Deluxe Twin Room, 2 Single Beds, No Windows

Deluxe Twin Room, 2 Single Beds, No Windows

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

Superior Premier King Room

  • Sleeps 2
  • Free Wi-Fi

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The price is €35
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About this property

Hotel Continental

An outdoor pool, a restaurant, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, dry cleaning, and a 24-hour front desk. Housekeeping is available once per stay.
Hotel Continental offers 231 air-conditioned accommodations with hair dryers. This George Town hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Housekeeping is provided once per stay.
An outdoor pool and a children's pool are on site.
During your stay at Hotel Continental, you're just a quick walk from Cheong Fatt Tze Mansion. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • 11 minutes by foot from Padang Kota Lama and a 1-minute drive from KOMTAR
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Hotel Continental offers its guests an outdoor pool and a children's pool. Hotel Continental also features a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available.

This 3.5-star George Town hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:30 AM.
Hotel Continental has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: MYR 36 to 46 for adults and MYR 20 to 30 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Continental

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MYR 36 to 46 for adults, and MYR 20 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Continental Penang
Hotel Continental Penang
Hotel Continental George Town
Continental George Town
Hotel Continental Hotel
Hotel Continental George Town
Hotel Continental Hotel George Town

Hotel Continental Reviews

Reviews

6.6
Rating 10 - Excellent. 56 out of 594 reviews
Rating 8 - Good. 214 out of 594 reviews
Rating 6 - Okay. 208 out of 594 reviews
Rating 4 - Poor. 74 out of 594 reviews
Rating 2 - Terrible. 42 out of 594 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

LARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Good customer service
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Gordon

Liked: Cleanliness, staff & service, room comfort
Things seemed dated and worn out but serviceable. Very polite staff.
Stayed 6 nights in Jan 2025
Verified

6/10 Okay

Muhammad

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel location are great but at night can be very noisy because got like open karaoke bar nearby. Facilities was okay. Nothing great about this hotel
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Gordon

Liked: Staff & service
Disliked: Amenities
Definitely dated. Poor internet and hard to get warm water for shower. Polite staff.
Stayed 10 nights in Jan 2026
Verified

8/10 Good

NAZLINDA BT MOHAMAD NAWI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good...
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Toshiaki L Tamashiro

Liked: Staff & service
Disliked: Property conditions & facilities
Not good area
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Helene

Liked: Cleanliness
Disliked: Staff & service
Rummet var okey, läget perfekt. Personalen ointresserad av sina gäster, inte tillmötesgående alls.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities
Bra läge
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

WANG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

噪音太大

11F的水管噪音很大,根本無法入睡,其他樓層不知道如何. 毛巾只有給浴巾沒有給面巾,11F面海那面的樓下是club,大概音樂咚茲咚茲到二點
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

SEOGINJIN

Liked: Staff & service
Disliked: Cleanliness, room comfort

장단점이 모두 있음. 선택은 각자의 몫

단점 1. 수건에서 냄새가 남. 2. 외부 소음이 많이 들어 옴. 장점 1. 위치가 좋음. 2. 직원들의 서비스는 친절함.
Stayed 9 nights in Jan 2023
Verified

2/10 Terrible

AFIDA

Disliked: Cleanliness, property conditions & facilities
The Hotel running out of water at night until 12am, we cannot take a shower, pee & etc. When I complained, the staff said it is because the Hotel Fully Occupied thats why running out of water. If we want to pee/poops we need to come at lobby! Lower level have water (we stay at 9th floor) It make me really disappointed. After the water came it is very dirty (yellowish). The TV at my room broken cannot lower the volume (Maintenance came and change the TV) You also can hear noisy from the other room (family with little kids) because in the wardrobe have a door for piping & etc and it connected to side room, so can hear very loud. The room look very old style and outside carpets looks dirty and creepy. Not worth for what i’ve paid 550RM for one night. What i love in only the place near to restaurants and can walk to Padang Kota
Stayed 1 night in May 2022
Verified

6/10 Okay

mayzura

keluasan bilik agak terhad dan towel terlalu nipis. please upgred.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
GOOD JUST THE BREAKFAST MENU NEED TO IMPROVE .
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Ok for the price. Could use some plumbing upgrades.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SINKI TERSUMBAT
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Kok-Wai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

FILTHY 80% SMOKING FLOORS HOTEL WORST HOTEL

This is the most terrible hotel experience. The rooms are filthy and all family rooms are SMOKING ONLY. This hotel is falsely advertising as 231 smoke-free guestrooms where instead 80% of their rooms are all SMOKING FLOOR ONLY. ALL FAMILY ROOMS ARE IN SMOKE FLOORS ONLY. I booked a family room by paying extra and the hotel front desk told me ALL FAMILY ROOMS are smoking only. So, I reluctantly ask for a downgrade to single rooms which they say are the only options for non-smoking in the hotel. Only 3 out of 18 floors in the hotel are of single room non-smoking. They then want to CHARGE EXTRA for getting an extra sleeping bed in the downgraded single room. This is ridiculous. I have already paid extra for the family room which they falsely advertised as SMOKE-FREE but clearly they don't care. On top of wanting to charge me more, they also want to take away another paid breakfast. Overall this is the worst hotel experience. Do not stay in this filthy, dark and bad hotel management. No manager on duty. They asked me to wait a few hours for the manager to come to work. Crazy! You are better off going elsewhere.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately there is not a lot of positives going for this hotel. I booked this on a whim by looking at a couple of pictures and honestly I wished I had of spent 10 minutes more doing some research on this property. The staff were mostly friendly and the reception / foyer is basically the only modern luxury that the hotel has going for it, once you get off the lift onto your floor the luxury ends there. Now I know that this isn’t a luxury hotel but this was quite poor for what it was. The room was small and basic, and very dated. The bed looked clean and was mostly comfortable, it was a bit hard for my partner, however the sheets were too small so when you slept at night the bottom sheet would unravel and you’d end up sleeping on the mattress which is kind of gross. It was annoying to only have one key card, which meant that when you arrived you’d have to use it to turn the lights / electricity on and this included the small fridge so nothing would keep cold straight away, and when you leave you have to take the card out from the slot meaning the fridge would turn off. This was very annoying. The bathroom was probably the worst part of the room. We had to step down into the bathroom from the bedroom, and it was extremely dated. The bathtub shower combo was very old, and had a gross shower curtain. The shower was barely hot as well, only like warm. The towels were the worst for me, they were so thin & small, and a floormat we assume. No hand towel or face towel.
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

How M

Why tax was charged?

Hotel.com charged me about Malaysian Ringgit 109 tax and asked me to get the tax refund from Hotel Continental. But Hotel Continental said it was Hotel.com who cahrged me the tax and I should speak to Hetel.com. Please tell me why you charged me the tax. I am a Malaysian and should not have been charged the tax. Please arrange tax refund of Malaysian Ringgit of around 109 to me. Thank you.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town near beach
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Md Nor Azman

Disliked: Staff & service
not so good
Stayed 2 nights in Sep 2018
Verified

4/10 Poor

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below average hotel. Breakfast is bad. Room condition is like a hostel.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

mohd adnan

not very pleasant stay here

Friendly staff upon c/in.In room old tv and old apparatus.Not very convinient for hot and cold water mixture in bathroom (shower).Room quite small for 2 guest.Basement car park without security personnel.Food was quite nice for b'fast.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Verified traveller

Comfortable stay

We book the hotel in the very last minute, still the check-in process is fast and smooth. we have a comfortable stay. TV channel is also up-to-date.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Air quite slow/ not cool enough

The air-cond need to improve
Stayed 1 night in Aug 2018