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Hotel Regal Malaysia

3.0 star property

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Photo gallery for Hotel Regal Malaysia

Deluxe Room
TV
Front of property
Lobby
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
6 Transfer Road, Georgetown, George Town, Penang, 10050
  • Place, Cheong Fatt Tze Mansion
    ‪5 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪7 min walk‬
  • Place, KOMTAR
    ‪14 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Room

  • Sleeps 4

View all photos for Standard Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room

  • Sleeps 2

Superior Room

  • Sleeps 2

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  • Air-conditioning
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About this property

Hotel Regal Malaysia

Along with a coffee shop/cafe, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe.
Hotel Regal Malaysia offers 64 accommodations with air conditioning. This George Town hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Irons/ironing boards and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
During your stay at Hotel Regal Malaysia, you're just a quick walk from Georgetown UNESCO Historic Site. Enjoy features like free WiFi in public areas and free self parking, plus a coffee shop/cafe.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include tour or ticket assistance and luggage storage
  • 14 minutes by foot from KOMTAR and a 3-minute drive from Gurney Drive
There's a coffee shop/cafe on site. Public spaces have free WiFi. Hotel Regal Malaysia also features tour/ticket assistance, a front-desk safe, and an elevator. Limited free parking is available on a first-come, first-served basis.

This 3-star George Town hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Regal Malaysia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 72.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 72.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Regal Malaysia
Regal Hotel Malaysia
Regal Malaysia
Regal Malaysia Hotel
Hotel Regal Malaysia Penang/George Town
Hotel Regal Malaysia George Town
Regal Malaysia George Town
Hotel Regal Malaysia Hotel
Hotel Regal Malaysia George Town
Hotel Regal Malaysia Hotel George Town

Hotel Regal Malaysia Reviews

Reviews

5.8
Rating 10 - Excellent. 8 out of 114 reviews
Rating 8 - Good. 25 out of 114 reviews
Rating 6 - Okay. 40 out of 114 reviews
Rating 4 - Poor. 22 out of 114 reviews
Rating 2 - Terrible. 19 out of 114 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rosemary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall 5 stars for value. This is a very spartan hotel, but we felt safe staying here and for the price I can't complain. Air conditioning worked great. Two elevators worked great. They made up the room every day. There were no hand towels or wash cloths, only bath towels. There was no hand soap, only a dispenser of soap in the shower. The sink drain made a strange glugging noise. There was only one small ceiling light for the whole room. If a few more amenities were provided for the rooms, it could even be a 4 star hotel. We were definitely satisfied, and we sure enjoyed the views of the ocean and city!
Stayed 7 nights in Feb 2024

8/10 Good

Wan

Liked: Cleanliness, staff & service
Decent hotel & affordable
Stayed 3 nights in Feb 2024

2/10 Terrible

Ding

Stayed 1 night in Jan 2024

8/10 Good

Mohd Redzuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotels, only problem with limited parking.

Parking very limited. The rest is ok.
Stayed 1 night in Apr 2023

6/10 Okay

NORASIKEN

Travelled with family
Stayed 2 nights in Dec 2019

8/10 Good

Peter Wah Fun

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Parking is the main problem here...!!!!!
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Overall okay and comfortable

The hotel was so good and comfortable during stay.My room was very spacious.But the parking was very limited because the space for car parking was limited and too small.Overall just okay.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
what i liked about this hotel is that its well maintained, clean, rooms and its spacious. Staff is friendly and nice very typical of friendly Malaysians. now for some positive criticism: I would have liked if the room had a mirror inside the room, instead of only in the bath. Breakfast was a real let down. it was 'the' worst i had in any budget hotel. sorry to say but its true. breakfast was included in the room charge but we decided to go out for breakfast anyways coz its so so so bad. The breakfast menu was 1. Bread Jam and butter (bread was in the retail store packet, not in a nice bread basket, lazy staff maybe) 3. fried rice (was really really bland and tasteless) 4 fried noodle (equally bad). 5. tea coffee juice water. there was NO egg or sausage or milk cereal or fruit, the staples of breakfast. And lastly we did not get any internet in the room, reception said there was a problem in the area. I just feel like these are things that can be improved with very little effort. i would stay back in this hotel but i would have very low expectations.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Good location, but it was like staying at an economic hostel with bare minimum facility allowed. Breakfast was always fried noodle and rice with almost no other ingredients but noodle or rice with sauce - though tolerably edible. There was always a loaf of white bread with 2 flavors of jam and some butter - and tea/coffee and orange juice. It deserves hotel rating lower than 2 stars. Very disappointing, Only consolation is that despite the old and stained bed covers and blankets, the room and toilet /bathroom are kept quite clean Had we not made prepayment and had it not been in a good location near to our conference meeting place, we would not have stayed for the full 4 nights and have sought alternative accommodation
Stayed 4 nights in Dec 2018

6/10 Okay

Mohamad Shafiq

Liked: Cleanliness
Disliked: Property conditions & facilities
First of all its not a 3 star rated hotel...parking area too loaded..No kind of non smoking room. Most of the materials are too old.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

6/10 Okay

CAPRY

Liked: Cleanliness, property conditions & facilities, room comfort
Heavy smell of paint and carpet glue due to recent room renovation. 4th floor still undergoing renovation so loud drilling and hammering noise from there starting 10am. However, room are spacious and about 20 hotel parking lots available.
Stayed 2 nights in Sep 2018

8/10 Good

Najihah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great say and I'm happy...

Value for money, consider 3 star hotel for me... consider nice location for me too as I'm driving, but a bit hassle if walking to town center for local hawker food, nice sea view from hotel's room and you can see sunrise... delicious breakfast at hotel's cafe... air-cond is cold... definitely will visit again and highly recommended... hope this hotel will operate as far as possible to become one of the long-time historical hotel...
Stayed 2 nights in Jun 2018

6/10 Okay

Kathy, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Nearby the beach

Nice staff but the hotel are too old which is only good for budget hotel that you are looking for.
Stayed 4 nights in Jun 2018

6/10 Okay

Yvonne

Disliked: Cleanliness, room comfort
Cleanliness too bad...

2/10 Terrible

apez, penang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Teribble and dirty hotel

My room was so terrible and dirty.toilet bowl very dirty and water heater not functioning.floor and bed dusty

4/10 Poor

OK, Ok

Liked: Property conditions & facilities

Faulty Door Lock

Troublesome
Stayed 2 nights in Jun 2017

2/10 Terrible

Gary, Bangkok

Disliked: Property conditions & facilities, room comfort

Spare yourself the disappointment

It may be called The Hotel Regal, but please take my word that there is nothing remotely regal about this place. A more fitting name might be The Hotel Disappointment. Their advert on Expedia claims that "every room has a minibar." So where was mine, hiding under the floorboards? And what about "all rooms have rainfall showerheads"? Where was mine? Their Expedia advert also claims that the Hotel Disappointment is "a 3 Star Penang Hotel". Well that being the case, a backpacker hostel would have to be worthy of 2 Stars because this hotel is only a marginal step up from that. The hotel is basically a decade or two overdue for a refurb. The aircon adjustment dial on the wall in my room looks like something from the 1960s, and functions as well as you'd expect it to from that era - even lying on top of my bed sheets free of all clothing I was just about below the threshold for breaking sweat. The decor is Drab, with a capital D. There's grime on the walls and plug sockets, cheap, tasteless furniture. A TV with 6 channels: 2 with no signal strength; the other 4 with tacky non-English drivel. The breakfast that they serve is an insult to the word "breakfast" - this really is in league with your run-of-the-mill backpacker joint and basically just pitiful. Now I'm not comparing this to the Marriott - I'm comparing this to other Penang hotels in this very price range which are within 400 metres from this putrid attempt at a hotel. It simply has no right being in this price range

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

Arrive late @ 10pm, being told no room but guest what, they upgraded us into 2 queens bed room. That was awesome !!!

4/10 Poor

Albert

Disliked: Cleanliness, property conditions & facilities, room comfort

The hotel looks good from the outside.

Cigarettes smoke smell all over until inside the room. Bathroom not clean.