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Macalister Terraces Hotel

2.5 star property

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Photo gallery for Macalister Terraces Hotel

Sun deck
Front of property – evening/night
Interior
Premium bedding, pillow-top beds, minibar, in-room safe
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
71, Lorong Macalister, George Town, Penang, 10400
  • Place, The Top at Komatar
    ‪3 min walk‬
  • Place, KOMTAR
    ‪3 min walk‬
  • Place, Cheong Fatt Tze Mansion
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Heritage Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Heritage Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vintage Suite

Vintage Suite

Vintage Suite

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Suite

Classic Suite

Classic Suite

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Vintage Premium Super Singles

Vintage Premium Super Singles

Vintage Premium Super Singles

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 2 Single Beds

Vintage Premium King

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room

  • Sleeps 2

Heritage Room

  • Sleeps 2

Signature Room

  • Sleeps 4

Vintage Room

  • Sleeps 2

Vintage Premium Super Singles

  • Sleeps 2

View all photos for Vintage Premium King

Bathroom

Vintage Premium King

  • Sleeps 2

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About this property

Macalister Terraces Hotel

Along with concierge services, this smoke-free hotel has laundry facilities and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a hair salon, and a front-desk safe are onsite.
Macalister Terraces Hotel offers 20 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets. This George Town hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Macalister Terraces Hotel. During your stay, you're just a quick walk from KOMTAR. Enjoy features like free WiFi in public areas and free self parking, plus a beach shuttle (surcharge).
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of The Top at Komatar and Armenian Street
  • Beach shuttle service available for a fee
Macalister Terraces Hotel offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Macalister Terraces Hotel also features laundry facilities, express check-in, and a hair salon. Free self parking is available.

This George Town hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Art gallery

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours), private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Macalister Terraces
Macalister Terraces Hotel Hotel
Macalister Terraces Hotel George Town
Macalister Terraces Hotel Hotel George Town

Macalister Terraces Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 72 out of 99 reviews
Rating 8 - Good. 19 out of 99 reviews
Rating 6 - Okay. 4 out of 99 reviews
Rating 4 - Poor. 3 out of 99 reviews
Rating 2 - Terrible. 1 out of 99 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Muhd

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel staff was very helpful. Nice location of the hotel. Can easily walk around.
Stayed 2 nights in Jan 2026

8/10 Good

Rodrigo

Stayed 2 nights in Jan 2026

10/10 Excellent

Domingo JR

Liked: Cleanliness, staff & service
Staff is top notch. Liza deserves a raise! Amenities are fine, but the razor is ridiculously low quality; Better to not have it. Great mattresses and linens.
Stayed 4 nights in Dec 2025

10/10 Excellent

Romzi

Liked: Cleanliness, staff & service, amenities
Unique & fully of heritage design, friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and welcoming, they will also suggesting the spots which worth for visiting, and the room and very clean and comfortable. Definitely worth your penny 👍
Welcome drink and snacks
Stayed 2 nights in Dec 2025

10/10 Excellent

Denisa

Stayed 2 nights in Nov 2025

8/10 Good

Liang Ping, Singapore

Travelled with family
Disliked: Cleanliness, amenities
To be honest, I hesitated giving 4 star, as it's a very basic hotel, no amenities, no lift (if u carry heavy luggage, good luck) or fancy facilities. Plus the person that checked me in gave me a room that was going to undergo a 3-day renovation (with drilling!) in the next few days, without telling me. Hey, I was going to stay there for 7 days! The room he gave me was smaller than what I saw in the pics (narrow walkway between bed and TV wall, plus queen bed only) and I was really upset when the drilling happened. And he was neither smiley, friendly, nor helpful. I wonder why was he even in hospitality line. Thankfully, Sai, another staff whom I reached out to, gave me superb service recovery. He switched me to another room away from the renovation, and was also sized similar to most pictures I'd seen (decent space between King bed and TV wall). It's because of him and this service recovery that made me finally decided to give 4 star from my initial intent of only 1 star! It could have been 3, perhaps. I would say I'll be kind and round it up to 4 just because of Sai. But personally, I probably wouldn't book this hotel again. Will give some other places a try.
Stayed 7 nights in Nov 2025

10/10 Excellent

Naninani

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was clean, near from everything. I love it
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose Miguel, Montreal

Stayed 1 night in Nov 2025

6/10 Okay

Hee Hung

Liked: Cleanliness, staff & service
Requested room at ground floor because no lift there two months ago. Responded quick and agreed but still give us room upstairs
Stayed 6 nights in Nov 2025

10/10 Excellent

Christine

Stayed 2 nights in Nov 2025

10/10 Excellent

Shang Yu

Liked: Cleanliness, property conditions & facilities
Have a good stay at Macalister Terrace Hotel. Convenient location, lot of great amenities.
Stayed 3 nights in Nov 2025

10/10 Excellent

ROZANI, Ampang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time staying at this hotel. Strictly check-in time at 3pm. Aircon in the room No16 not cold. Parking space available for 9 car only. Walking distance about 300m to Komtar/Plaza Perangin & 1st Avenue. About 700m walk to Chowrasta Market
Stayed 2 nights in Sep 2025

10/10 Excellent

PETER GLENSONG

Liked: Cleanliness
Friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Nur Surianiwati Binti Mohd

Car blocking didn't leave contact numbers causing us delays departure as Reception didn't help, till i started knocking on every rooms!
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

2/10 Terrible

Eng Ong

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities

Penang Getaway.

The hotel staff were very friendly and very helpful and I would give 5 stars to them. The aircon was not cold enough even after setting 16C and strongest blower. A single card was provided so the electricity would cutoff when we left the room. Location was ok
Stayed 3 nights in Aug 2025

8/10 Good

Jenny Lee Yuen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in good location

Location excellent for walking around and exploring. Room was huge and lovely - only problem is the rather steep stairs up to the room if you choose a twin bed room. Staff were very friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

PETER GLENSONG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liza is a friendly and helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Boon Han

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sujata

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Truly satisfied with the hotel. It has been my best holiday stay ever. Love the location, walking distance to Penang’s famous food. Hotel staffs are polite and very helpful. The ambiance of the hotel is beautiful and the cleanliness is great. Will definitely come back. Susan Johor
Stayed 3 nights in Jul 2025

10/10 Excellent

A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel in centre of Penang.
Stayed 1 night in Jun 2025

10/10 Excellent

Yum Khim

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay at this charming heritage hotel. Like the cleaniness, friendly staff and decor of this heritage hotel. Location is good for exploring Georgetown’s street food scene. A small minus is hotel has no lift. So ask for ground floor room if you have heavy luggage.
Stayed 3 nights in Jun 2025

10/10 Excellent

Anati

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic amenities provided. Room and bed comfy.
Stayed 1 night in Jun 2025