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Palm Mansion Boutique Suites

3.0 star property

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Photo gallery for Palm Mansion Boutique Suites

A restaurant with a hanging chair, wooden tables, chairs, and potted plants.
A room with brick walls, wooden furniture, and hanging plants.
A staircase with wooden railings leading to a loft area with exposed beams and a brick wall.
A wooden staircase with a wooden railing, surrounded by greenery and a hanging lantern.
A gated entrance to Palm Mansion Boutique Suites with a sign indicating a 9.5 rating and contact information.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
76-88 China Street, George Town, Penang, 10200
  • Place, Pinang Peranakan Mansion
    ‪3 min walk‬
  • Place, Padang Kota Lama
    ‪5 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪7 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Duplex

A bedroom with a brick wall, wooden staircase, a bed with orange floral bedding, a wooden headboard, and a painting on the wall.

Deluxe Duplex

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Duplex Deluxe

A bedroom with a wooden bed, a desk, a chair, and a balcony view.

Duplex Deluxe

  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Palm Mansion Boutique Suites

Along with express check-out, this smoke-free guesthouse has a garden and free WiFi in public areas. Other amenities include a living plant wall.
Palm Mansion Boutique Suites offers 7 air-conditioned accommodations with slippers and hair dryers. Accommodations offer separate sitting areas. 44-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bidets, and toothbrushes and toothpaste.

This George Town guesthouse provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Palm Mansion Boutique Suites, you're just a quick walk from Goddess of Mercy Temple. Free WiFi in public areas is available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include luggage storage and a virtual front desk
  • Just a 2-minute drive from KOMTAR and a few minutes from Gurney Drive
As a guest of Palm Mansion Boutique Suites, you'll find a terrace, a garden, and express check-out. WiFi is free in public spaces.

This 3-star George Town guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 50.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Touch 'n Go eWallet, and DuitNow
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Palm Mansion Boutique Suites House Penang
Palm Mansion Boutique Suites House
Palm Mansion Boutique Suites Penang
Palm Mansion Boutique Suites
Palm Mansion Boutique Suites Penang/George Town
Palm Mansion Boutique Suites Guesthouse George Town
Palm Mansion Boutique Suites Guesthouse
Palm Mansion Boutique Suites George Town
Palm Mansion Suites house
Palm Mansion Suites By Moxy
Palm Mansion Boutique Suites
Palm Mansion Boutique Suites by Moxy Guesthouse
Palm Mansion Boutique Suites by Moxy George Town
Palm Mansion Boutique Suites by Moxy Guesthouse George Town

Palm Mansion Boutique Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 54 reviews
Rating 8 - Good. 17 out of 54 reviews
Rating 6 - Okay. 3 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

DiarmuidC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whats not to like. Its a delightful and charming gem of a place. The virtues of the 9th century vintage shophouse design are exploited to the full, in conjunction with al modern amenities. JL is a genial and affable host. I do expect to return and do not hesitate to recommend this venue to customers in the future.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Joo Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service

Fantastic service by the hotel manager. Initially we though he was the owner as he was so friendly and proud of the hotel. He seemed to be there all the time, always greeting the guests warmly, helpful in giving advice of the local areas and helping to book restaurants and taxis. Even personally escorted us to the local eating places nearby. Great authentic cultural experience staying in a newly refurbished old shop houses. Great location. The rooms were furnished with furniture from the older Malaysian times.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Mei Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務親切，依我們的旅遊時間，給了非常好的旅遊建議，房間舒適又有特色，實在是物超所值，小小缺點是wifi略慢及欠浴缸.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

K

A very warm and special kind of hotel experience

This is a very special accommodation experienc for me. The hotel is small of seven room only. The owner and the staffs had a heart on it and I could feel their services are very unique and excellent. When I arrived, instead of check-in, the manager Mr. CHANG hosted me with and drinks and cakes while gave a brief on the major tourist locations and recommended restaurants of Penang when learning we were the first time visitors to the city. After it, we were admitted to our room without check-in. The room is spacious and clean. On the third day, we found sets of quilts and pillows of different patterns are placed. It impressed me as I guess other hotel will not change of the look of the quilts no matter how long a guest will stay. Restaurant for breakfast is arranged at the nearby Cafe of Little Angel. The food is good. More than that, its boss/cook would warmly recommended different food choices so our breakfasts need not to be repeated during our stay and we could also tasted more local delicious foods. The hotel is at the heart of George Town, so it is very close and only walks away from the locations of visitor interest nearby. The room is spacious and clean. It has two beds, and one of the bed is upstairs. It is the main reason I chose it. The owner likes green plants, and full of lovely pot plants in the corridors outside the guest rooms. It is a very wonderful experiences of my stay.
Stayed 4 nights in Sep 2018
Verified

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great location. You leave feeling like you have a new friend. Management goes all out to be friendly and helpful. We highly reccomend Palm Mansion.
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

Per Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kan inte bli bättre

Palm Mansion är ett utmärkt boende. Fantastisk service av den vänligaste pensionatsvärden man kan tänka sig. Rent, stiligt, rymliga rum med perfekt läge. Jag vet precis var jag skall bo om jag kommer tillbaks till Penang. Under vår vistelse fick vi frukost på olika lokala ställen runt hotellet - oväntad men väldigt bra lösning; omväxlande och gott.
Stayed 4 nights in Dec 2017
Verified

6/10 Okay

Whatisthis?

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Very nice - Very noisy

Lovely and well meaning people. Unfortunately the rooms are on a main road and the noise is too high
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

CHEN CHUNHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
这家酒店很好，又干净又舒服，很适合一家大小的旅行。老板非常好，很热情帮我们介绍周围的环境和玩的地方。好像住在自己的家一样，我连住三晚，如果下次再来槟城也会选住这间。也会介紹給朋友住。
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please, stop looking, book this one NOW!

STRONGLY RECOMMENED! Dr. Teng is the best hotel owner i have ever met. His passion, friendliness and personality impressed me massively. Location: you do not find better location. All you wanna see is within walking distance of 10 mins. Room: Cosy and clean. Service: WOW! Totally out of my expectations. I have hight standards for hotel, to be honest. But i am speechless and amazed by Dr. Teng's personel. They think what i need before i even know myself. To be short, this is my next stay when i visit penang again. Best of luck, Dr. Teng
Stayed 5 nights in Jun 2017
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

memorable holiday in Penang

loved everything about Penang, the people, the attractions, the history and the amazing array of food.
Verified

6/10 Okay

Ukkunn

Liked: Staff & service

Boutique Hotel とは日本でいえば古民家の民宿みたいなもの

Boutique Hotelというものを初めて試したが、日本で言えば古民家の民宿みたいな印象。であれば料金はもう少し安くても良いのではと感じた。
Verified

10/10 Excellent

Fang-Ru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得一住的飯店

地點位於市中心 到知名景點都可用步行的方式到達 老闆非常熱情好客並熱於協助旅客的各項問題 各處都可以感受到老闆的用心 是檳城非常值得推薦的住宿 下次到檳城會再選擇這裡:)
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Experience

Offers a very personal touch unlike hotels. The owner Dr T, his wife and manager Mr Chan were very hospitable. Mr Chan was always ready to share tips on Penang and was attentive to our needs. Location is central within heritage zone. All rooms are on 2nd floor of row of shophouses. Very spacious with a corridor to chill amidst the well maintained pretty plants.
Verified

10/10 Excellent

Avril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay in Penang!

My group of friends (6 of us) had a great time at Palm Mansion. The rooms had a wonderful rustic villa feel that makes u feel so at home. The rooms are clean and the hotel is strategically located. Street art and museums are nearby and so are the food! Mr Chang showed awesome hospitality by telling us where we could visit and what was good to eat. Never met a more friendly host! If that was not enough, the owner Dr Teng (hope I got his surname right!) came by and his lovely wife bought us nonya kueh! We were such in luck as it tasted really good :) thanks for the wonderful experience Palm Mansion Team. We will be back for more!
Verified

10/10 Excellent

SUNGHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

꼭 다시 방문하고 싶은 호텔이네요

얼리 체크인 부탁드렸는데 흔쾌히 들어주시고 여행에 유용한 정보와 늘 밝은 미소로 대해주신 매니저분께 정말 감사드려요 다시 꼭 방문하고 싶어요 추천합니다
Verified

8/10 Good

Nan Chuang

Liked: Cleanliness, staff & service, property conditions & facilities
Bed is little hard. Other than that, all good.
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique with old style charm and super staff

We had a great stay here - the facilities were an excellent combination of renovated modern conveniences and old world charm. The staff were over and beyond accommodating!
Verified

10/10 Excellent

Yuen Tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的民宿，下次還會來還會再住。

職員都很友善、每天都會建議去哪些地方，拿著地圖教怎麼去。我們要去郵局寄明信片還就親自帶我們去，真的很窩心的啦。 民宿是包早餐的，味道不錯，有一天老闆夫婦還親看開車帶我們去海邊，請我們吃美味的肉骨茶，超nice 位置很方便，就在小印度旁邊，去夜市吃東西也是10分鐘以內... 早機6點半要checkout，天都未亮，已經準備好早餐給我們拿去路上吃，超感動。。 房間空間很大，有兩層，住4個人都沒問題。。 大推。。。很用心經營，下次來，還會再住
Verified

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is great for visiting nearby street arts.

We stayed for 4 days & 3 nights in August 2016. It was so refreshing to be served with a welcome cold nutmeg drink and a tau sar pia snack upon check in. The double duplex room that we stayed was clean and air conditioning was good. Although we can hear some night time noises from the streets outside, it didn’t really affect our sleep. We especially loved the veranda located just outside our room which is full of greeneries and beautiful flowers. Very good for photo takings. Another plus point is the exceptional service provided by the Manager, Mr Chang and his staff. He provided us with lots of suggestions for places to eat and visit so that we were never bored in Penang. We have the privilege to meet the owner who explained to us some of the transformation and restoration processes. This vintage hotel was refurbished from old timbers and the craftsmanship that has gone into this restoration is highly admirable. We enjoyed the daily breakfast in the café located downstairs. The latte was especially good. Highly recommended to all who appreciate vintage culture.
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely, quaint boutique hotel

Stayed for 2 night with my parents. Check in was a breeze. Received a very warm welcome with drinks, snacks and an introduction to places to eat and sight-see in Georgetown as it was our first time there. Love the design of the place overall. Rooms was cozy and spacious for 3 of us. Owners were extremely friendly and even drove us out on 2 occasions. Location is great and within walking distance to a lot of sights and food. Definitely beats staying at a regular hotel.
Verified

8/10 Good

Rena

Liked: Cleanliness, property conditions & facilities, room comfort
Overall the stay was pleasantly good. Rustic feel and clean environment and the hotel owner was friendly and helpful who really made us feel at home. However, the WIFI connection can be better.
Verified

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

環境幽雅 質樸熱忱

搭夜車抵達檳城。只是想碰運氣，看看可否寄放行李？沒想到老闆好早起床，還好心地收容了我們。 熱心、質樸的老闆，整個環境布置得很雅致，讓旅人的心情也跟著寧靜而愉悅。
Verified

10/10 Excellent

Tan SH & Family

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, Exceptional service

Highly recommended! Exceptional service, great hospitality by Mr Chang and team. Hotel is centrally located, very convenient. Attractions are within walking distances from hotel. Staff team are friendly, helpful and knowledgeable. Exquisitely decorated, quaint hotel. Day of arrival, took the airport cab and the driver got lost and contacted the hotel. Mr Chang and team came out to the street to wait for us. Welcome drink & delish tidbits served upon arrival. We asked for local maps from Mr Chang as we didn't managed to pick them up from the airport. Maps provided upon request and Mr Chang patiently gave us information on local attractions and recommended places to visit and food to try. Breakfast was served at Street Art Cafe located next door. Nice ambience, great breakfast. Choose from menu, limited selection but much better than the standard breakfast buffet by other hotel chains (IMO). Their coffees and fried ice cream are great too! And the best thing, free WIFI! Met owners Mr & Mrs Ding on our last day. They are very friendly, extended great hospitality to show us around and my parents had a very pleasant morning chatting with them. Night flight back but we came back too early so waited at the lobby for our cab to pick us up. Mr Chang played host till the end and kept us entertained while we waited. Return cab arranged by Mr Chang on request, driver arrived on time and smooth ride to the airport.
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot, not a mistake to stay here.

Personal service, nice ambiance, loft great for kids, breakfast ok, bit of road noise.
Verified

10/10 Excellent

Wah Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a Heritage Hotel with a Big Heart.

We decided to book Palm Mansions due to the glowing review we read from Trip Advisor and the heritage boutique hotel, run efficiently by Mr Chang and his staff did not disappoint. Stepping down from the taxi into the hotel, we were received warmly by Mr Chang who offered us cups after cups of delicious chilled nutmeg drink (you can buy it from a shop a few doors down juts make sure you have check-in baggage! We didn't so had to buy ours from the airport which tasted different.) and delicious Tambun biscuits. He then orientated us to Penang, suggested places we can go to and patiently answered all our questions about food stalls we were looking for. When we were done chatting we were also checked-in and ready to move into our room for two nights. The staff who helped us with our luggage was full of smiles and really friendly, making us feel even more at home. Our simply-furnished duplex was just what we need. We hung out downstairs where my son slept on a single bed. Our bed was on the second loft level. As we were also celebrating my husband's birthday, Mr Chang graciously arranged for a cake which he sent personally to our room. A really nice gesture that pleasantly surprised my husband. We walked everywhere from the hotel, given it's ideal position in the heart of historic Georgetown. My son enjoyed every single minute of his stay and so did we! :)