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Shangri-La Rasa Sayang, Penang

5.0 star property
VIP Access

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Photo gallery for Shangri-La Rasa Sayang, Penang

Exterior
Premium bedding, minibar, in-room safe, desk
View from property
3 restaurants, breakfast, dinner, brunch served; international cuisine
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

View in a map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Place, Ferringgi Beach
    ‪7 min walk‬
  • Place, ESCAPE Adventureplay
    ‪11 min drive‬
  • Place, Penang Hill
    ‪28 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪36 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View King

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View King

9.0 out of 10
Wonderful
(17 reviews)
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Deluxe Room King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room King

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Rasa Junior Suite King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Rasa Superior King

Rasa Wing Rasa Superior King

Rasa Wing Rasa Superior King

7.8 out of 10
Good
(7 reviews)
  • 40 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View Twin

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View Twin

7.6 out of 10
Good
(4 reviews)
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Rasa Wing Rasa Junior Suite Twin

View from room

Rasa Wing Rasa Junior Suite Twin

8.0 out of 10
Very good
(2 reviews)
  • 62 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Rasa Wing Rasa Superior Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Superior Twin

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Rasa Wing Deluxe Room Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room Twin

  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Deluxe Family

Garden Deluxe Family

Garden Deluxe Family

  • Sleeps 4
  • 2 King Beds

View all photos for Garden Superior Family Seaview

Garden Superior Family Seaview

Garden Superior Family Seaview

  • Sleeps 3
  • 1 King Bed

View all photos for Garden Executive Family

Garden Executive Family

Garden Executive Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Shangri-La Rasa Sayang, Penang

Beachfront resort with 3 restaurants and 2 outdoor pools
Spend the day relaxing at the beach, practicing your swing on Shangri-La Rasa Sayang, Penang's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Shangri-La Rasa Sayang, Penang offers 304 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at Shangri-La Rasa Sayang, Penang. During your stay, you're just a quick walk from Ferringgi Beach. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking and extended parking
  • Enjoy international cuisine at Spice Market Cafe, one of the property's 3 restaurants and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to massages, facials, or body scrubs at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a golf course, 3 outdoor tennis courts, and a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 0.5 mi (0.8 km) from Ferringgi Beach and 2.4 mi (3.8 km) from Tropical Spice Garden
  • Airport shuttle service available for a fee
As a guest of Shangri-La Rasa Sayang, Penang, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include meeting rooms and limo/town car service. A children's pool, a hot tub, and a fitness center are also featured at the luxury Shangri-La Rasa Sayang, Penang. Self parking is free.

Smoking is allowed in designated areas at this 5-star George Town resort.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.
Spice Market Cafe - This restaurant specializes in international cuisine and serves breakfast and dinner.
Pinang Restaurant & Bar - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Feringgi Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 105 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Feringgi Grill
  • Pinang Restaurant & Bar
  • Spice Market Cafe

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf lessons
  • Gym
  • Hot tub
  • Mini golf
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (173 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 250.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 105 per person
  • Rollaway bed fee: MYR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rasa Sayang
Rasa Sayang Resort
Shangri-La's Rasa Sayang
Shangri-La's Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort Penang George Town
Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Shangri-La's Rasa Sayang Penang George Town
Shangri-La’s Rasa Sayang Penang
Shangri-La’s Rasa Sayang
Shangri La Rasa Sayang Penang
Shangri La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang Resort
Shangri-La Rasa Sayang, Penang George Town
Shangri La's Rasa Sayang Resort Spa Penang
Shangri-La Rasa Sayang, Penang Resort George Town

Shangri-La Rasa Sayang, Penang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene, CHERMSIDE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely fantastic stay at the Shangri-La Rasa Sayang, Penang! From the moment we arrived, we were swept away by this beautiful resort. Unforgettable Experience The rooms were wonderful, offering a perfect blend of comfort and elegance. And the food? Simply amazing! Every meal was a delightful culinary journey. We especially loved the tranquil atmosphere of the quiet adults-only pool – it was the perfect escape for relaxation. Exceptional Service A special shout-out goes to Michelle, the Front Office Manager. Her attention to detail and genuine care for us was truly remarkable. We were so grateful for the room upgrade she provided; it made our stay even more special. We also have to commend the room service attendant who catered to all our needs with such efficiency and a friendly demeanor. Their service was truly awesome! Every aspect of our stay at the Shangri-La Rasa Sayang exceeded our expectations. We can't wait to return to this little slice of paradise!
Stayed 6 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Gulam

Travelled with family, Travelled with family and small children
Liked: Staff & service
Average hotel. Poor customer service. I left my prescription eyeglasses and messaged them on chat and called numerous times, but had no luck reaching them
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Asif

Stayed 3 nights in Jul 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay for a relaxing holiday. The hotel has a quality feel with interesting local art exhibited throughout. Obviously well run and managed, the staff are very friendly and welcoming.
Stayed 3 nights in Jun 2025

8/10 Good

Hannah

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great stay. Rooms spacious and have a great view over the garden, pool and sea view. Staff were really friendly and aside from check in, all incredibly helpful and pleasant. Good breakfast buffet. Great pool options, good gym and even has a par 3 pitch and putt which was a bit of fun. Special shoutout to Karim and Muru. Only downside was the check in - 3pm check in and they still could not get a room ready or allocated to us until 4.30pm (we had to leave 5pm for a booking that they were aware of). We were simply told sorry and had to constantly follow up. Was evdient the resort was not at capacity either. Room was obviously rushed as mugs were missing, used utensils still in room etc. Was rectified urgently by Karim. Would return, hopefully with a better check in experience
Stayed 5 nights in Jun 2025

2/10 Terrible

Michael

Stayed 4 nights in Jun 2025

10/10 Excellent

Shy yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Siu Kok

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Variety of food for the breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beachside Retreat

A beautiful retreat on the sea with lush gardens and wonderful facilities. We stayed in the rasa wing and was worth the added extras. The food and service and location were excellent.
Stayed 3 nights in May 2025

6/10 Okay

Dilruba

Stayed 3 nights in May 2025

10/10 Excellent

Asim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility
Stayed 4 nights in Apr 2025

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Not much outside of it
Stayed 2 nights in May 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic. The hotel is great and really clean. Nice area especially the pool area.
Stayed 5 nights in Apr 2025

10/10 Excellent

Hoi Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful sea view along the hotel, clean swimming pool, staff are nice
Stayed 2 nights in May 2025

10/10 Excellent

Siu Kuen Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 4 nights in Apr 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

ARTHUR

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I wished they told us that this was a Family Holiday hotel. The place was packed with screaming kids, especially around the swimming pool which was tiny. When the fully clothed families packed this pool, the water became murky and smell. Pretty horrid. There is absolutely no eating places in the neighbourhood. And the traffic jams to get in and out of the place meant you are stuck eating at its Coffee Shop with the screaming kids for the duration of your stay. The staff were extremely friendly though.
Stayed 7 nights in Mar 2025

10/10 Excellent

V

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel - the room was spacious and well kept and stocked. Shout out to our daily room attendant, Momin who was very pleasant and responsive/perceptive to our needs. Loved the pool and the garden and whole property including the spa where you get your services in your own mini villa - that’s luxury! The pool was also amazing with excellent service for food and drinks and towels. Every morning as soon as they saw us they would walk over with the towels and set up the loungers for us. When it got busy we noticed that the attendants would work hard to find loungers for everyone including bringing chairs over from another area to the pool area. Saved the best for last - the food is incredible - the selection especially of local foods/dishes and taste! Shout out to the dining room manager, Vijay who seemed to be there all the time and working hard to provide the best service to us guests. For us, this was a hotel that clearly goes above and beyond so kudos - keep it up, we will definitely be back and strongly recommend it to family and friends!
Stayed 8 nights in Mar 2025

10/10 Excellent

Eric

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing stay and staff are the best in the world
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Amenities
Food could be better though
Stayed 1 night in Mar 2025