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Tien Hotel

2.5 star property

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Photo gallery for Tien Hotel

Exterior
Courtyard Suite
Lobby sitting area
Interior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
348, Lebuh Chulia, George Town, George Town, Penang, 10200
  • Place, Georgetown UNESCO Historic Site
    ‪2 min walk‬
  • Place, Pinang Peranakan Mansion
    ‪9 min walk‬
  • Place, KOMTAR
    ‪14 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Cozy Queen

Cozy Queen

Cozy Queen

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Charming King

Charming King

Charming King

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cozy Queen

In-room safe, free WiFi, bed sheets

Cozy Queen

  • Sleeps 2
  • Free Wi-Fi

View all photos for Charming King

In-room safe, free WiFi, bed sheets

Charming King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Courtyard Suite

Courtyard Suite

Courtyard Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Charming King Room

In-room safe, free WiFi, bed sheets

Charming King Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Tien Hotel

This smoke-free hotel features an outdoor pool, a microwave in a common area, and a refrigerator in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Tien Hotel offers 12 air-conditioned accommodations with safes and complimentary bottled water. 40-inch Smart televisions come with satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Tien Hotel, you're just a quick walk from Georgetown UNESCO Historic Site. Free WiFi in public areas and an outdoor pool are available.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a terrace, and a shared microwave
  • Within a 15-minute walk of Pinang Peranakan Mansion and Leong San Tong Khoo Kongsi
Tien Hotel offers its guests an outdoor pool, a terrace, and a front-desk safe. Public spaces have free WiFi. Tien Hotel also features a microwave in a common area and a refrigerator in a common area.

This Art Deco George Town hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: MYR 50.00

Special check-in instructions

The check-in location differs from the property location; go to: [Chulia Mansion Georgetown, 413, Lbh Chulia, George Town, 10200 G]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 9 2026 to June 30 2027 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MYR 50.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher
The check-in location differs from the property location. To check in, guests will need to go to Chulia Mansion Georgetown, 413, Lbh Chulia, George Town, 10200 G
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tien Hotel George Town
Tien George Town
Tien Hotel Hotel
Tien Hotel George Town
Tien Hotel Hotel George Town

Tien Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 113 reviews
Rating 8 - Good. 37 out of 113 reviews
Rating 6 - Okay. 9 out of 113 reviews
Rating 4 - Poor. 1 out of 113 reviews
Rating 2 - Terrible. 3 out of 113 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Albert

Liked: Cleanliness, amenities, property conditions & facilities
Great location and room is clean.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jiayang

Liked: Cleanliness, staff & service, amenities
Clean and comfortable
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Yue

Disliked: Amenities, property conditions & facilities
Good price for just one night
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Room was decent and clean. Location is good for sightseeing and eating. They only have one person at the front desk one shift a day. If you arrive early or late no one is there to check you in. If you have a problem or lose your room card same thing.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Tien Hotel

Good location and many cafes and coffeeshops nearby.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Good location.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and this was a great place to stay and in a great location. I will defiantly stay again next time I'm in Penang.
Stayed 4 nights in Oct 2022
Verified

8/10 Good

Oi Chai

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Taryna

Liked: Cleanliness, staff & service, property conditions & facilities
Cute little hotel, really clean, and welcoming staff. Situated in a good location. The only downside was it was quite noisy on the street at night. I would definitely recommend staying!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very nice staff
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location at the heart of George Town. The room is comfortable and clean. The staff are efficient and the hotel itself has some really nice communal spaces. Only downside is that it can be a bit noisy at night but we got used to it after the first night.
Stayed 4 nights in Jan 2024
Verified

6/10 Okay

Suen

Lebuh Chulia, convenient location and bus transport, near to the night street stalls and eateries, adjacent lively bar area but a bit noisy at times after midnight.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

konstantinos

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

The suite room was big, comfortable, and spacious. The location is great as well. Only hiccups were during check in. That could have been smoother but seemed like they were training.
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Jaswinder

Disliked: Amenities
Never stay here
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Damon

Courtyard Suite. Good sized room. Hotel close to bars, restaurants and street food. Has a kitchen area but nothing really to cook with. Unfortunately noisy building work all day from next door restaurant.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room. Nice and spacious. Free bath bomb provided. Room was not soundproof so we could hear loud music from the area
Stayed 2 nights in May 2024
Verified

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifil interior of the building. Just like the pictures. Spacious, lovely. Deep soak bath was a delight. Didnt get any sleep the 4 nights I was there. Midnight parades, 3am road works, bars and clubs all weekend. And just as noisey during the day..
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Worked out fine
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Christine

We found this hotel to have charm but the street noise, lack of bathroom door and mediocre cleanliness out weighed the charm. We also booked because we wanted to have a pool to cool off in after seeing the sites but the actual pool size was much smaller than what the photo looked like on line. For the money I think there are better options.
Stayed 1 night in Feb 2024
Verified

8/10 Good

douglas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
yes
Stayed 1 night in Apr 2023
Verified

8/10 Good

dom

Liked: Property conditions & facilities
Unassuming entrance once inside Large new stylish rooms with bath and monsoon shower. In room safe. No refrigerator or tea/coffee. Wifi bit sporadic. TV didn’t work. Good location near bars and restaurants although parts of Chulia St resemble now resemble Kuta. Room fronted onto street and despite double glazing was loud until the wee hours
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Fong Choh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not have proper lobby at ground level, the reception is at 3rd floor, unfriendly to elderly as need to climb by staircase.
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Great location, but noisy & bad WiFi

Tien is well located just on Chula street, very close to nice restaurant, cafes and sights. Unfortunately it is a quite loud neighborhood and the windows & walls just let any noise come through. Therefore you’ll hear the bar music & people until 2 am. Ok for one night or two but not relaxing at all. Room was clean & well decorated. The bathroom lacked some shelves and moreover there was no bathroom door - only a curtain. Service was OK but WiFi was extremely bad. It was impossible to have a WiFi call and even sending pictures / writing emails took ages.
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Dharul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1) Booked a suite room - defective aircond and apparently many ppl have complained before. 2) staff came back to room to give us second access card, didn’t even knock the door just tagged and open the door. 3) shoes are to be removed, but they make us walk barefoot through dirty areas to the suite room. 4) night staff tried to short change us by charging additional tourist tax of rm 24 although he knows we are locals. We took refund the next morning from the morning staff and only paid rm2. 5) ID of this place is nice but definitely need to improvise on maintenance.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Quang

Liked: Cleanliness, staff & service, amenities
Het kamer was lekker ruim. Maar sommige dingen waren kapot of erg vies. Dat is wel een minpunt. De personelen waren erg vriendelijk. De locatie is top. Loopafstand naar cafes/restaurants/avondmarkt. Je moet wel de koelkast delen met de andere gasten
Stayed 4 nights in Sep 2025