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Veno Hotel

3.0 star property

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Photo gallery for Veno Hotel

Reception
Family Quadruple Room
Lobby
Exterior
Family Quadruple Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
9 Jalan Zainal Abidin, George Town, Penang, 10400
  • Place, KOMTAR
    ‪7 min walk‬
  • Place, Gurney Drive
    ‪17 min walk‬
  • Place, Gurney Plaza
    ‪4 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room (Without Window)

Standard Double Room (Without Window)

Standard Double Room (Without Window)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard King Room - No Window

Minibar, desk, blackout curtains, iron/ironing board

Standard King Room - No Window

  • Sleeps 2

View all photos for Premium King Room

Minibar, desk, blackout curtains, iron/ironing board

Premium King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Minibar, desk, blackout curtains, iron/ironing board

Deluxe Triple Room

  • Sleeps 3

View all photos for Family Suite

Minibar, desk, blackout curtains, iron/ironing board

Family Suite

  • Sleeps 4

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About this property

Veno Hotel

Hotel with a 24-hour front desk, near KOMTAR
Along with self parking, this hotel has a 24-hour front desk and free WiFi in public areas. Change of towels is available on request.
Veno Hotel offers 54 air-conditioned accommodations with minibars and complimentary bottled water. 42-inch LED televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Veno Hotel, you're just a quick walk from New World Park. Free WiFi in public areas and self parking (surcharge) are available.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Self parking available for a fee
  • Amenities include an elevator and a water dispenser
  • 10 minutes by foot from KOMTAR and a 2-minute drive from Gurney Drive
As a guest of Veno Hotel, you'll find an elevator and a water dispenser. WiFi is free in public spaces. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star George Town hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 6 per day)
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Veno Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MYR 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Touch 'n Go eWallet, and DuitNow
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Veno Hotel Hotel
Veno Hotel George Town
Veno Hotel Hotel George Town

Reviews

Veno Hotel Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 20 out of 37 reviews
Rating 8 - Good. 15 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

Reviews

10/10 Excellent

Sybille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful. Very clean, modern, and spacious. Although the hotel is a little ways from the historical downtown, you can take the free bus (CAT) and get off at stop 11 and from there the hotel is less than a10 min walk. CAT made it very easy to get anywhere in town from the hotel. The only negative was the wifi was awful. It was constantly dropping and I had to reconnect multiple times each session.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is friendly
Stayed 5 nights in Oct 2024

10/10 Excellent

Ryan

Stayed 2 nights in Aug 2024

10/10 Excellent

Elangovan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Ana Loella Cuenca, Kuala Lumpur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was good. Staff were friendly and the lady who was on night duty was most helpful when I checked out super early today at 4am. She even offered to order a Grab ride for me. The room was also okay. Though I noticed the trash bins were not completely cleared out. Had some plastic and paper wrappings inside. Read about the sound proofing issues from previous reviews, at first I didn’t notice much except for the noise coming from the hallway as my room was right close to the lift. Last night’s noises were a mystery as the upper floor unit had water noises like someone showering, then a loud bang on the floor like a huge heavy item was dropped on the floor directly above the bed, then came high pitched laugh from a lady then a guy ( selective phases) like it was too close to my ear.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jin Thiam

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking distances to most food centres. close to public bus stops. easy access. good room rates.
Stayed 6 nights in Mar 2024

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel in the central. Only few minutes to Komtar too
Stayed 4 nights in Mar 2024

10/10 Excellent

Tom

Stayed 1 night in Feb 2024

8/10 Good

Bronson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are helpful for transportation
Stayed 4 nights in Nov 2023

10/10 Excellent

Christina

Stayed 1 night in Oct 2023

10/10 Excellent

TAN SIEW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying after recommendation from my brother who always stay here when in Penang. A clean hotel and the room was big. Parking was easy as I could get a lot right on hotel site. Walking to restaurants and coffee shops for delicious local food.
Stayed 1 night in Sep 2023

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and very clean hotel. Excellent housekeeping and helpful, friendly staff.
Stayed 3 nights in Sep 2023

8/10 Good

Pei Qi Karin

Travelled with family
Liked: Cleanliness, staff & service
Aircon in the room was kinda noisy.
Stayed 3 nights in Jun 2023

10/10 Excellent

Faith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

I had a wonderful stay at Veno Hotel. The location was good, staff was friendly and service was good!!
Stayed 4 nights in May 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 2 nights in May 2023

10/10 Excellent

Jack

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well done easy to visit tourist place.Ty
Stayed 1 night in Apr 2023

8/10 Good

Shoji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the bed and shower were wonderful. the location was a bit incovenient for exploring the old town.
Stayed 4 nights in Dec 2022

8/10 Good

Mun Yiew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly good clean
Stayed 1 night in Aug 2022

10/10 Excellent

Yeong Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Your hotel choice in Georgetown!

Excellent room condition except that the sound proofing between rooms can be improved. Location is fantastic as it was easily accessible and lots of food choices surrounding the hotel.
Stayed 3 nights in Apr 2022

10/10 Excellent

Serene

Stayed 2 nights in Mar 2022

8/10 Good

Kenny Wee Keat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New comfort in Penang

A new hotel and hence, all facilities were very clean and new. Comfortable room except will be useful to have a mirror in the room itself instead of having to use the mirror in the toilet. For coffee making facilities, need to have better coffee packets and more packets of creamers. Main disadvantage of this hotel is not sufficient parking spaces. Even the roadside parking is full at night. Overall, very polite staff and good services and the minor issues mentioned above are more for future improvement. I will still stay in this hotel if I go to Penang again and will also recommend it to my friends and relatives.
Stayed 2 nights in Dec 2021

8/10 Good

Maud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable, hôtel sympa

Hôtel très agréable, Propre Facile d’accès Le petit déjeuner serait un plus
Stayed 2 nights in Apr 2025