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Kawakamiya Kasuitei

3.5 star property

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Photo gallery for Kawakamiya Kasuitei

A traditional Japanese onsen with a wooden deck, large rocks, and a stone wall.
A traditional Japanese room with tatami flooring, a low table, and a sliding door leading to a garden.
Courtyard
A hot spring bath with a view of bamboo outside.
Standard Twin Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Yunoshima 30, Gero, 509-2207
  • Place, Shitajima Onsen
    ‪1 min walk‬
  • Place, Gero Onsen Funsenchi Outdoor Hot Spring
    ‪9 min walk‬
  • Place, Gero Onsen Gassho Village
    ‪19 min walk‬

Room options

View all photos for Japanese Room Semi-suite

A traditional Japanese room with tatami flooring, a low bed with floral bedding, and a sliding shoji screen door.

Japanese Room Semi-suite

9.6 out of 10
Exceptional
(7 reviews)
  • 46 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Room Suite

A traditional Japanese room with tatami flooring, a low table with a cushion, and sliding doors.

Japanese Room Suite

  • 50 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Room Excellent Suite with Open-air Bath

A traditional Japanese-style meeting room with tatami flooring, low tables, and shoji screens.

Japanese Room Excellent Suite with Open-air Bath

9.0 out of 10
Wonderful
(2 reviews)
  • 57 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for Premium Suite

Premium Suite

Premium Suite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Kawakamiya Kasuitei

This ryokan features a hot tub, free newspapers, and a garden. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a front-desk safe and free train station drop-off.
Kawakamiya Kasuitei offers 16 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the ryokan include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
Our customers tell us they can't get enough of the helpful staff at Kawakamiya Kasuitei. During your stay, you're just a quick walk from Hida-Kisogawa Quasi-National Park. You'll find features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a terrace
  • Onsite recreation includes hot springs
  • Steps from Shitajima Onsen and Hida-Kisogawa Quasi-National Park
  • Free train station pick-up and train station drop-off shuttle service
Kawakamiya Kasuitei offers its guests hot springs and a hot tub. Public spaces have free WiFi. A train station pick-up service and a train station drop-off service are free. Kawakamiya Kasuitei also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gero ryokan.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Hot springs
  • Hot tub

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • 24-hour public bath
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers train station pickup service from Gero station only.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

KAWAKAMIYA KASUITEI Inn Gero
KAWAKAMIYA KASUITEI Inn
KAWAKAMIYA KASUITEI Gero
Kawakamiya Kasuitei Gero
Kawakamiya Kasuitei Ryokan
Kawakamiya Kasuitei Ryokan Gero

Kawakamiya Kasuitei Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 116 out of 142 reviews
Rating 8 - Good. 22 out of 142 reviews
Rating 6 - Okay. 2 out of 142 reviews
Rating 4 - Poor. 1 out of 142 reviews
Rating 2 - Terrible. 1 out of 142 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yongsoo

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable hotel with specially cordial staff members
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Siu Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very nice and the food is very good.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great breakfast and customer service that is second to none. Truly an amazing and memorable stay! Hope to come back one day.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Kwan Nang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best onsen experience in Japan
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Kurtt

Liked: Cleanliness, amenities, property conditions & facilities
A genuinely unique and special experience. We had a room with private outdoor soaking tub and it was well worth the extra cost to have the memorable experience. The dinner provided was luxurious and memorable as well.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ryokan

Amazing service, we had fantastic time. They even booked taxi for you for free from ryokan to Gero station
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Bao Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is great! Service is exceptional.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Chung Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience to me and my husband for our 10th anniversary. The staffs are professional and nice. The breakfast is delicious.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Excellent service with cheerful staffs. Outstanding dinner and breakfast!
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Attentive staff. Amazing dinner and breakfast. The onsens were incredible and clean. Not a single negative.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Very good service with excellent hot spring
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and respectful staff make this a truly traditional onsen. We had a private outdoor hot spring bath. I highly recommended it!
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

valit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the most beautiful hotel we have ever stayed at. The staff were helpful and always very friendly. The breakfast option was extraordinary, a private banquet of traditional Japanese dishes. The hot spring is beautiful, a rock pool flowing with healing water, always available. It is right on the Hida River which brings a soft tranquility. The walk into town is short, 15 or 20 minutes brings you to the center of town, with many dining options, temples and shrines. A truly memorable and relaxing experience.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

MEI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and Environment so quiet, the Onsen have 2 area, one in outside. Event the area is long distance with Gero station, they have free taxi to their hotel around 2:00 to 4:00pm. In the morning, if you check out and go back to Gero station, they also have free taxi for you. In next time, I will go back.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pampering

If you see this review. Just book it if is within your budget. They take care of everything once you stepped into Gero station. Jus hopped into any Taxi waiting at the station and your retreat begins. We stepped into the inn and didnt think of going any where until our check out time.
Stayed 1 night in Nov 2024
Verified

8/10 Good

KIN SAN

Liked: Staff & service, property conditions & facilities
Many many insects
Stayed 2 nights in Jun 2023
Verified

8/10 Good

AKIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
人が多いエリアからはいい感じに離れていて、泉質もよくのんびり過ごすことができました。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Junga

Liked: Cleanliness, staff & service, amenities
객실도 깨끗하고 직원이 모두 친절했습니다 조식도 아주 맛있었어요
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SUHYUN

Liked: Cleanliness, staff & service, amenities
너무 친절하시고 방도 너무 좋았어요. 온천탕도 개인탕 예약도 됐고 대중욕탕도 혼잡하지 않아서 더 좋았습니다! 식사 또한 개별방에서 코스요리로 나와서 정말 맛있고 편안하게 먹을 수 있었어요. 역에서 좀 멀지만 역과 호텔 사이 택시를 무료로 이용할 수 있어서 많이 걸을 필요가 없습니다! 게로 푸딩 같은 곳은 도보로 10분 정도면 갈 수 있어서 불편함 없었어요ㅎㅎ
Stayed 1 night in Jan 2026
Verified

8/10 Good

SUNGGOO

Liked: Staff & service
Disliked: Cleanliness
청결하진 않았습니다. 코다이 옆 담요에 머리카락이 엉겨있네요. 직원들은 친절했고 식사도 훌륭했습니다. 다만 노천탕 사이즈는 조금 작아서 아쉽습니다
Stayed 1 night in Jan 2026
Verified

6/10 Okay

マユミ

Liked: Cleanliness, amenities
スタッフに写真撮影をお願いしたけど、1枚撮って「確認お願いします」も言わず、スマホを無言で返された。笑顔が全くなく、品物も荒々しく置いていた。全てのスタッフがそういう態度ではなかったけど、1人の対応が評価を下げてしまう。夜食のおにぎりは最高に美味しかった。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Okubo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理、スタッフ、部屋、露天風呂全て素晴らしい。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

kazuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事が絶品です。素材、味、ボリューム、すべてにおいて満足できます。
Stayed 1 night in Sep 2025