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Candlewood Suites Augsburg by IHG

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Photo gallery for Candlewood Suites Augsburg by IHG

Restaurant
Exterior
Sun deck
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Outdoor space

Explore the area

View in a map
Regensburger Straße 7, Gersthofen, 86156
  • Place, Augsburg Western Woods Nature Park
    ‪6 min drive‬
  • Place, Mozarthaus Augsburg
    ‪10 min drive‬
  • Place, Augsburg Cathedral
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 2 Single Beds, Kitchenette

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Studio Suite, 2 Single Beds, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Single Beds, Accessible, Kitchenette

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Studio Suite, 2 Single Beds, Accessible, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Suite

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Daily buffet breakfast for a fee
Garner Hotel Augsburg Nord by IHG
Gersthofen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 154 reviews
The price is €53
includes taxes & fees
28 Jun - 29 Jun
Garner Hotel Augsburg Nord by IHG

About this property

Candlewood Suites Augsburg by IHG

A fitness center, a 24-hour front desk, and express check-in are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a front-desk safe. The apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and a flat-screen TV with satellite channels. Additional amenities include an office, a hair dryer, and a safe. Weekly housekeeping is available.
This aparthotel offers 88 air-conditioned accommodations with safes and hair dryers. 43-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include offices and desks. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a fitness center.
During your stay at this aparthotel, you'll be close to Balloon Museum Gersthofen. Features include free WiFi in public areas and a gym. This comfortable aparthotel has 88 apartments. The apartment includes amenities such as free WiFi and a kitchen.
  • Air-conditioned apartment with kitchen, flat-screen TV, and refrigerator
  • Free WiFi (speed: 50+ Mbps)
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Onsite recreation includes a gym
  • 5 minutes by car from Balloon Museum Gersthofen and 6 minutes from Augsburg Western Woods Nature Park
  • Dogs welcome for a fee
This aparthotel offers its guests a fitness center, a terrace, and express check-in. Public spaces have free WiFi. This aparthotel also features a front-desk safe and an elevator.

This 3-star Gersthofen aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Outdoor areas

  • Terrace

Work spaces

  • Desk
  • Office

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: EUR 25 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Safe
  • Safe at front desk
  • Weekly housekeeping

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 88 units
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Augsburg
acora Augsburg Living the City
Candlewood Suites Augsburg by IHG Aparthotel
Candlewood Suites Augsburg by IHG Gersthofen
Candlewood Suites Augsburg by IHG Aparthotel Gersthofen

Candlewood Suites Augsburg by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 51 reviews
Rating 8 - Good. 11 out of 51 reviews
Rating 6 - Okay. 2 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

9.2/10

Cleanliness

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
A good place to stop off on our way through towards Italy. Staff were friendly and helpfu
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, room comfort, communication
It was a nice clean room with everything that I needed, they gave me some chocolates and a bottle of champagne for my birthday, which was very nice of them.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Andriy

Liked: Cleanliness, room comfort

Comfortable overnight next to A8

The great place to have an overnight a couple of minutes from A8. All things are good - new hotel, comfortable bedding, greatly noiseproof, welcoming staff, free parking. what do you need more to have a good rest and safe night on your trip? Keep going, guys!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Mike

Very nice and clean
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Dali

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Yuen Man

Liked: Cleanliness, room comfort, communication
Good quiet location with plenty of parking space. However it's not close to center Augsburg so if you don't drive, it's not recommended
Stayed 1 night in Nov 2024
Verified

8/10 Good

Robin

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
The Expedia platform advertised air conditioning although the room was not equipped with this feature. Our room was nice, however it was very hot as we visited in July. Unfortunately the temperature gauge did not display the room temperature, though we were not comfortable due to the climate in the room. The staff was friendly and we had no other issues but we would have appreciated a coffee machine in the room or lobby.
Stayed 7 nights in Jul 2024
Verified

4/10 Poor

Pierdomenico

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
Very difficult to communicate with someone. Receptionist not present. Poor attention in customer request and quite zero flexibility
Stayed 11 nights in Nov 2023
Verified

8/10 Good

Ruben

Liked: Cleanliness, amenities, property conditions & facilities, communication
Gut
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Mega freundliche Mitarbeiter! Super geeignet für Hundebesitzer!! Zimmer sauber und groß. Frühstücksbüffet gut und reichhaltig 😍
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jesus Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me encantó el servicio, la comida y el hotel en perfectas condiciones, definitivamente volvería.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr modern, sauber & sehr freundliches Personal, kostenfreie Parkmöglichkeit direkt vor der Türe
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, communication
war sehr zufrieden.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

alexis

Liked: Cleanliness, property conditions & facilities
Espectacular
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, room comfort, communication

Très bel établissement très propre et accueillant

Suite à un petit souci lié au processus de reservation, la personne responsable de l'accueil très gentiment et très efficacement trouvé une solution. L'hôtel est très propre et très bien tenu. Je recommande.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Emre

Liked: Property conditions & facilities
Etwas runtergekommener Zustand für einen Neubau
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ilhan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Megaaaaa schöne zimmer und sauber
Stayed 1 night in Jun 2024
Verified

8/10 Good

Patricia

Liked: Property conditions & facilities, communication
Wir waren über Pfingsten dort - 5 Tage. Es wurde leider kein einziges Mal sauber gemacht. Das Hotel an sich und die Nähe grüne Umgebung hat uns sehr gefallen.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Abigail

Liked: Communication
Der Besuch war sehr zufrieden
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Markus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Unterkunft war sauber, die Lobby war gemütlich. Haben uns auch noch einen Snack am Abend an der Bar gegönnt. Von der A8 aus gut zu erreichen und mit ausreichend Parkplätzen. Das Zimmer war ordentlich ausgestattet und wir haben gut darin die Nacht verbracht. Sind sehr zufrieden gewesen.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Elke

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Das Hotel an sich ist sehr gepflegt, saubere Zimmer, schönes Bad, bequemes Bett. Es liegt im Industriegebiet, was okay ist, wenn man mobil ist. Schlecht ist der Service. Ich bin um 15 Uhr eingetroffen (Check-Inn war lt. Mail ab 14 Uhr). Das Zimmer war noch nicht fertig, ich sollte einen Moment warten. Nach 50 Minuten fragte ich nach (ich hatte eine Reise von 8 Stunden hinter mir). Man müsse eben noch die Reinigung kontrollieren, ca. 10 Minuten würde es noch dauern. Um 16.15 Uhr fragte ich erneut nach, erst schien es immer noch nicht fertig zu sein, als ich mich dann etwas deutlicher beklagte, konnte ich endlich mein Zimmer beziehen. In dieser Zeit wurde mir nicht einmal ein Kaffee angeboten, was ich als normale Reaktion empfunden hätte. Leider fand ich auch das Personal allgemein unfreundlich, beinahe abweisend. Als ich heute früh meine Schlüsselkarte zum Empfang brachte, bekam ich weder ein "Guten Morgen" noch wurde ich zum Aufenthalt befragt, verabschiedet oder mir gar eine gute Reise gewünscht. Die Dame schaute kaum vom Laptop auf. Vielleicht bin ich verwöhnt, aber das kenne ich von anderen Hotels so nicht.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Rosemarie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es war ein schöner und angenehmer Aufenthalt. Preis Leistung 👍
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Udo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tolles Zimmer mit Mikrowelle und Kühlschrank. Keine Rezeption, dennoch hilfsbereites Personal. Viele Freie Parkplätze.
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Anja

Liked: Cleanliness, property conditions & facilities
Ich war bereits im November in dem Haus, allerdings auf der anderen Seite des Gebäudes im Select. Das Select hatte mir sehr gut gefallen, weshalb ich dachte, das Acora sei genauso gut. Leider wurde ich dabei enttäuscht. ( Das Select und das Acora teilen sich eine Rezeption, die Bar und das Frühstücksbuffet) Wir sind am 2. Weihnachtstag angereist und uns wurde gesagt das Frühstück geht bis 11:30 Uhr. Super dachten wir, ausschlafen, als wir dann um 10:30 Uhr zum Frühstück kamen wurden wir darauf hingewiesen, das das Frühstück nur bis 10:30 Uhr zur Verfügung steht. Da wir ein Appartment Zimmer hatten, war dies mit Wasserkocher, Mikrowelle, Geschirr, Spülbecken ausgestattet. Da wir am zweiten Tag lange unterwegs waren, haben wir uns etwas für die Mikrowelle zum Aufwärmen mitgenommen. Die Mikrowelle hat es nicht geschafft ein Mikrowellenbrötchen warm zu machen, diese scheint kaputt zu sein. Als wir abwaschen wollten, stellten wir fest es gibt weder ein Schwamm, noch ein Handtuch. Gut dachten wir uns, dann wird ja sicherlich morgen das Geschirr gewechselt. Was ich nicht erwähnt habe, am Tag 2 wurde unser Zimmer nicht gereinigt. Dies haben wir an der Rezeption angesprochen, es wurde sich notiert. Tag 3, den ganzen Tag unterwegs, kamen abends ins Hotel, Zimmer nicht gereinigt. Wir also wieder zur Rezeption, diesmal war eine andere Mitarbeiterin im Nachtdienst, die uns erklärt, die Zimmer werden nur 1x die Woche gereinigt. Hätten wir dies im Vorfeld gewußt, hätten wir nicht gebucht.
Stayed 4 nights in Dec 2023
Verified

6/10 Okay

Norman

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Die Hotelzimmer und das Frühstück sind klasse! Sehr negativ sind aber die Mitarbeiter an der Rezeption die einen Belügen z.B. nach 7 Stunden Autofahren (14:30 Uhr) kommt man mit einem Kleinkind an und das Zimmer ist nicht fertig und dann wird gesagt Check in ist erst 15 Uhr was kompletter Blödsinn ist da dieser schon 14 Uhr ist! Das Zimmer konnten wir auch nicht wechseln laut Rezeption da wir ein Babybett im Zimmer hatten! Nur dumm das es Rollen unten hat und somit wär dies möglich. Somit durften wir 30 min warten bis wir endlich reinkonnten. Und dann hat man uns noch belogen bei der Zimmerreinigung! Fazit: Hotel Ausstattung top, Rezeption Schrott
Stayed 3 nights in Nov 2023