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Hotel Castel

3.0 star property

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Photo gallery for Hotel Castel

A hotel room with a large window, a wooden drying rack, two green chairs, a small table with toiletries, and a view of a clock tower.
A hotel with a red awning and a sign indicating it's open.
A hotel named 'CASTEL' with a red awning and signage.
A breakfast buffet with various food items and beverages, a wine selection, and a decorative Buddha statue.
A hotel room with a bed, a bathroom with a sink and mirror, and a window with curtains.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
K. M. Hendrikaplein 9, Ghent, 9000
  • Place, Citadel Park
    ‪6 min walk‬
  • Place, Ghent International Convention Center
    ‪12 min walk‬
  • Place, Ghent University
    ‪17 min walk‬

Room options

View all photos for Comfort Double Room

A hotel room with a single bed, bedside tables, a nightstand, a framed picture on the wall, and two wall-mounted lamps.

Comfort Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Comfort Twin Room

  • 17 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Family Room, City View

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Queen Beds
  • Free Wi-Fi

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Castel

A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Hotel Castel offers 12 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Castel, you're just a quick walk from Citadel Park. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at The Fevva
  • Continental breakfast served daily for a fee
  • Amenities include newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a sauna
  • Just a 5-minute walk from Citadel Park and 10 minutes by foot from Kuipke
  • Local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. A sauna, a terrace, and tour/ticket assistance are also featured at Hotel Castel.

This 3-star Ghent hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8 AM to 10:30 AM.
The Fevva - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8 AM to 10:30 AM for a fee: EUR 11.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Fevva

Things to do

  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 27.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 11.50 per person
  • Rollaway bed fee: EUR 27.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Castel Ghent
Hotel Castel Ghent
Hotel Castel Gent
Castel Gent
Hotel Castel Hotel
Hotel Castel Ghent
Hotel Castel Hotel Ghent

Hotel Castel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 77 reviews
Rating 8 - Good. 42 out of 77 reviews
Rating 6 - Okay. 12 out of 77 reviews
Rating 4 - Poor. 8 out of 77 reviews
Rating 2 - Terrible. 4 out of 77 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Gloria

Liked: Amenities
Central location on the right side of the tracks to walk downtown. Good Himalayan restaurant attached. Carpets on the stairs stained, but room condition was good.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Zhanping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good services.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Gary S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, convenient to train station and public transport.
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist mister was extremely nice. Also the breakfast is very good for the overall price of the hotel. Good choice
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Ghent

My stay was fine. Proprietor very helpful. Its location near the train station in Ghent is why I chose it.
Stayed 2 nights in May 2023
Verified review

8/10 Good

RJ

Liked: Cleanliness, staff & service, amenities
Excellent for proximity to train station. <30 min walk to center or uni. Very friendly and helpful guys at front desk. Has Indian-Nepali restaurant/bar attached, but I didn't tty it. Clean and comfortable room. Only negative was dilapidated light well 'view.' Preferred to close curtains and pretend there was no window.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Stephen

Disliked: Property conditions & facilities, room comfort
Old and run down
Stayed 5 nights in May 2024
Verified review

4/10 Poor

Gitte

Alt for dyrt , ift standard
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Maxim

Disliked: Cleanliness, staff & service
Never again!!! I booked this hotel for another person. But he was charged him for the staying when he arrived. When I called to the Castel manager sad this guest did appear. But I have his check out receipt. They charged me twice. And till now they are saying than didn’t see my friend at hotel.
Stayed 1 night in Feb 2023
Verified review

4/10 Poor

Boris

Liked: Cleanliness

A hotel without airconditioning or ventilation

No airconditioning, no forced ventilation, extremely uncomfortable in heat wave but Flanders is often above 30°C in summer. Shower difficult to enter and leave because door obstructed by toilet. Two tiny bottles of liquid soap provided for two days. Not accessible: lift stops between floors, so stairs have to be negotiated, in darkness (automated lighting comes on late). Building is old and common areas look old, not recently refurbished. At that, pricing is not much lower than that of much better hotels.
Stayed 2 nights in Jul 2022
Verified review

4/10 Poor

Li-Lan

Disliked: Amenities, property conditions & facilities
隔音不佳。洗手間水壓很弱，洗澡洗一半沒有熱水。床頭燈不能用，房間內電話與對講機皆無法使用。
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Hakan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kahvaltı kesinlikle yok. Isıtma sistemi çalışmıyor. Otel kaçak çalışıyor gibi
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Onno

Ontbijt te duur. € 30,00. Niet gedaan dus.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Kareen

Liked: Cleanliness, property conditions & facilities
El cuarto y baño super limpio, cómodo y nos tocó sin bulla, el tamaño del cuarto super bueno también. La recepción es un poco fea, poco decorada y chiquita
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gut

Kleines und einfaches Hotel. Es liegt direkt gegenüber vom Bahnhof Sint Pieters. Busse und Straßenbahnen fahren auch dort ab.
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Carmen

Liked: Cleanliness, property conditions & facilities, room comfort

centro

El hotel está junto a la estación de tren y relativamente, cerca del c
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Chris

Liked: Staff & service, property conditions & facilities
The resturant offered an amazing menu of Indian food and Belgian beer - delious !!!
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Serves its purpose

The hotel is good for a quick trip if you are there for a brief visit. The breakfast was okay and the room was clean. Nothing special but not bad.
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Urs

Liked: Room comfort
Etwas altes Haus. Das Restaurant riecht man überall. Frühstücks sehr gut
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Ron

Liked: Cleanliness, staff & service
Disliked: Room comfort

Best OK

Simpel hotel. Perfect gelegen tov station en openbaar vervoer Vriendelijk personeel. Prima ontbijt. Rustig hotel. Redelijk staat van onderhoud. Schoon. Gladde vloer icm gesepareerde bedden maakt wel dat die makkelijk van elkaar wegglijden.
2 losse bedden die samen echt geen tweepersoonsbed vormen
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ontspannen in Gent

Schoon hotel, met prettig ingerichte kamer, zo te zien recent gerenoveerd. De waterkoker met kopjes en thee en koffie op de kamer bieden leuk extra comfort. Ook het restaurant bij het hotel was prettig. Lekkere maaltijden tegen gunstige prijs. Ook in directe omgeving genoeg horeca en winkeltjes.
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities, room comfort

Meets Standards

It was an overall average stay with a hotel that at least met all standards and had a double bed. Not much more can be said.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located directly across the street from the Railway Station. The managers are Nepali and the adjoining restaurant is lavishly decked out with Nepali decorations, which was a pleasant surprise and a nostalgia blast for me - since I have spent alot of time in Nepal, as well as in culturally Nepali regions of India. The town of Gent is really scenic, historic, and interesting and could certainly merit several days of exploration but I had only one day here, so I definitely would like to return again.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Minna

Liked: Cleanliness, staff & service, property conditions & facilities

Hyvä valinta

Ystävällinen palvelu ja myös hotellin yhteydessä oleva ravintola oli ihan hyvä. Hyvä sijainti, lähellä rautatieasemaa - ei isoa katua ihan huoneiden kohdalla, joten myös rauhallinen. Siistit huoneet. Miinuksena - ei ilmastointia ja hellejakson sattuessa juuri kohdalle oli aika tukalan kuumat huoneet.
Stayed 5 nights in Aug 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Gedoe over de prijs, probeerde nogmaals touristenbelasting in rekening te brengen. Vriendelijke mevrouw aan de balie maakte een hoop goed.De manager serveerde zeer nors het ontbijt en bleef kijken terwijl we de enige gasten waren...wel wat genant. Men is niet gewend aan roerei en bacon, dat was niet goed klaargemaakt. Ontbijt zeer karig, beter ergens in de stad ontbijten...
Stayed 1 night in Jul 2019