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JAM Ghent

VIP Access

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Photo gallery for JAM Ghent

Daily buffet breakfast (EUR 19 per person)
Rooftop terrace
Lunch and dinner served, Asian cuisine
Exterior
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available

Explore the area

View in a map
Gaspar de Craeyerstraat 2, Ghent, Belgium, 9000
  • Place, Ghent University
    ‪3 min walk‬
  • Place, Grand Beguinage St Elisabeth
    ‪3 min walk‬
  • Place, St. Peter's Square
    ‪4 min walk‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

A bunk bed with a blue and white quilt, wooden headboard, and a red abstract sign.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

JAM Ghent

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a meeting room are onsite.
JAM Ghent offers 108 accommodations with laptop-compatible safes and hair dryers. Televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at JAM Ghent, you're just a quick walk from Citadel Park. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy Asian cuisine while dining at Kaiju
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Citadel Park and 5 minutes by foot from Grand Beguinage St Elisabeth
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at JAM Ghent. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Ghent hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.
Kaiju - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Neko - This rooftop bar is located by the pool. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 19 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaiju
  • Neko

Things to do

  • Bicycle storage
  • Outdoor pool

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

More

  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 8 for children
  • Covered self parking fee: EUR 19 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.

JAM Ghent Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 98 reviews
Rating 8 - Good. 29 out of 98 reviews
Rating 6 - Okay. 4 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Really cool building, well run with good people. But noisy (old army barracks), I should have taken advantage of the free ear plugs
Stayed 1 night in Jan 2026

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff, fun & unique property.
Stayed 1 night in Dec 2025

10/10 Excellent

Isobel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value for money, big rooms and comfy beds. TV didn't work in our room but we had our iPad with us. Lovely and helpful staff - we will stay at a Jam hotel in future!
Stayed 1 night in Jan 2026

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant stay.
Stayed 2 nights in Dec 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean and the staff were very friendly and helpful. Beds were very firm and no control of the Aircon which was quite cold overnight.
Stayed 2 nights in Dec 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique fun property, room was very spacious and clean
Stayed 1 night in Dec 2025

8/10 Good

Ton

Travelled with partner
Liked: Cleanliness, amenities
Apart hotel met historie. Goede bedden, mooie binnentuin
Stayed 1 night in Dec 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel in a historic building. Not a bad area, but it's a 15 minute walk to city center, which was fine in good weather, but not the most convenient during rainy or cold days. There are no trams or buses that are easily accessible from the hotel. Not much in the area during the weekends, it appears some restaurants are only open on weekdays. Less than 15 minute walk from Gent St Pieters station (slight uphill). Though the showers are new, they have an old style mixing valve with separate controls for hot and cold water. It's hard to dial in the right temperature and the temperature changes during a shower. I'm surprised this is legal, since every other hotel I've stayed in Belgium have thermostatic valves with precise temperature control. The shower hose is a cheap rubber one and very stiff, making it near impossible to position correctly in the holder.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff and really good to get around in a wheelchair
Stayed 4 nights in Nov 2025

10/10 Excellent

Stefano, Delft

Good, good
Stayed 1 night in Nov 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Luis Fernando

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quick check in Great ambiance Friendly personnel
Stayed 1 night in Nov 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting, imaginative conversion and very successful space. Really friendly staff and nice rooms. Be aware, and I didnt see it on site, that restaurant and bar does not open on Sundays or Mondays. Staff went out of their way to recommend alternatives, some in locality which were good but pretty busy.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dave

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Parking is a slight irritant, bit of a trek with luggage.
Stayed 1 night in Oct 2025

4/10 Poor

ROSS

Travelled with family
Liked: Cleanliness, amenities
Beautiful building and setting. Sadly the hotel is style over substance. There is no sound proofing in the rooms, so we hardly slept. All we could hear were doors slamming, toilets flushing and banging on the stairs. The staff were not interested when we complained.
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service
Super-cool design hotel with friendly staff, great breakfast, fabulous restaurant and a (tiny) rooftop lap pool.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeannie

Stayed 2 nights in Oct 2025

10/10 Excellent

Joe Mike Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

METALOGALVA SA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O pequeno almoço foi o ponto menos bom.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Really friendly staff and clean rooms, location is very close to the city center and the train station fully recommend
Stayed 1 night in Jan 2026

10/10 Excellent

Marysol

Stayed 1 night in Dec 2025

10/10 Excellent

timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nette kamer en gezellig personeel
Stayed 1 night in Jan 2026

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service
Original, amplitud y aparcamiento
Stayed 1 night in Jan 2026

8/10 Good

Susanne

Stayed 1 night in Jan 2026