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Van der Valk Hotel Gent

4.5 star property

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Photo gallery for Van der Valk Hotel Gent

Interior
Sauna, massages
Superior kamer met bad
Bicycling
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Akkerhage 10, Ghent, 9000
  • Place, Ghelamco Arena
    ‪3 min walk‬
  • Place, Ghent University Hospital
    ‪16 min walk‬
  • Place, Citadel Park
    ‪4 min drive‬

Room options

View all photos for Comfort Room

In-room safe, desk, soundproofing, iron/ironing board

Comfort Room

9.8 out of 10
Exceptional
(44 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Family Room

Comfort Family Room

Comfort Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Comfort Room, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Comfort Room, Accessible

9.4 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior kamer met bad

Superior kamer met bad

Superior kamer met bad

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible

Suite, Accessible | Bathroom

Suite, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(21 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Twin Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Comfort Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Van der Valk Hotel Gent

Luxury hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Van der Valk Hotel Gent offers 262 air-conditioned accommodations with safes and coffee/tea makers. Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Weleda Spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Van der Valk Hotel Gent. During your stay, you're just a quick walk from Ghelamco Arena. Features include free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to massages at Weleda Spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Ghelamco Arena and Ghent University Hospital
  • Dogs welcome for a fee (restrictions apply)
Van der Valk Hotel Gent offers its guests a full-service spa, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

12 meeting rooms and coworking spaces are available. A rooftop terrace, spa services, and a vending machine are also featured at the luxury Van der Valk Hotel Gent. For a fee, parking is available.

This 4.5-star Ghent hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Cocotte - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Limoncello - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Mr Sato - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.
Skybar - Onsite cocktail bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28.50 for adults and EUR 12 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cocotte
  • Limoncello
  • Mr Sato
  • Skybar

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Baby toys
  • Children's toys
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 25
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 22.50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.17 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28.50 for adults and EUR 12 for children
  • Covered self parking fee: EUR 10 per day
  • Pet fee: EUR 22.50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Van der Valk Hotel Gent Hotel
Van der Valk Hotel Gent Ghent
Van der Valk Hotel Gent Hotel Ghent

Van der Valk Hotel Gent Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 461 out of 648 reviews
Rating 8 - Good. 144 out of 648 reviews
Rating 6 - Okay. 29 out of 648 reviews
Rating 4 - Poor. 8 out of 648 reviews
Rating 2 - Terrible. 6 out of 648 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Xiu Hui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay so far. Clean room, modern design, big desk for writing and enjoying coffee, pillow bed comfy, toilet clean and shower all working very well. Very very comfortable stay. Reception great service, recommended me a shopping mall as my shoe sole came off. Im an official fan of Van Der Valk brand now.
Stayed 1 night in Sep 2025

8/10 Good

Gillian

Travelled with partner
Property clean and staff excellent. Approach to hotel felt like an industrial estate and view from window the same. Car is necessary to go into town. Lighting in dining room too dark at breakfast, and not enough light in room for reading. Good car parking (surface and underground) at a reasonable rate.
Stayed 2 nights in Aug 2025

6/10 Okay

Richard

Stayed 1 night in Aug 2025

6/10 Okay

sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Amin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room service food at night was terrible for such a great hotel.. the room was fantastic. The hotel is amazing…. but the room service food at night was literally like microwave food. So disappointed taste like cardboard! Apart from this, it was fantastic stay
Stayed 1 night in Sep 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Phil

Stayed 1 night in Aug 2025

10/10 Excellent

BRETT, CANNOCK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Van der Valk Hotel Gent, and I must say, it was an excellent experience from start to finish. From the moment I arrived, I was greeted with warmth and hospitality, making me feel welcome right away. Upon check-in, I was offered a lovely glass of cava, which was a nice touch and set the tone for a relaxing stay. The reception staff were not only friendly but also very helpful, providing me with all the information I needed about the hotel amenities and local attractions. The hotel itself is beautifully maintained – it’s incredibly clean, and everything feels fresh and well cared for. The rooms are spacious, modern, and thoughtfully designed, offering both comfort and style. I especially appreciated the comfortable bed, which made it easy to unwind after a day of exploring the city. The location of the hotel is also ideal. There are excellent public transport connections, making it easy to get to local pubs, restaurants, and other attractions. Whether you’re planning a night out in the city or a quiet evening at the hotel, you’ll find plenty of options nearby. The breakfast was another highlight of my stay – a great selection of fresh, high-quality items to start the day off right. There was a good variety of options, catering to different dietary preferences, and the dining area itself was bright and welcoming. Overall, my stay at Van der Valk Hotel Gent was incredibly enjoyable. It’s clear that the hotel staff take pride in offer
Stayed 1 night in Aug 2025

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking can be an issue
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst the hotel is positioned close to the motorway it is on an industrial estate so reaching it wasn't what we expected. However, as soon as you enter the hotel you forget the journey as it was luxurious from the moment you step inside. The rooms, dining and drinks were all sublime
Stayed 2 nights in Aug 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Steven N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Aivaras

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful modern hotel with a car park.

We only stayed at this hotel for one night. After a long drive, we arrived with no real expectations when booking—our main priorities were having secure parking (note: there’s a €10 fee) and being reasonably close to Ghent city centre. What we loved about this hotel is that from the moment you walk into reception, it feels clean, modern, and welcoming. The family room we booked was surprisingly spacious and bright—I honestly didn’t expect to get such a large room for a family. More hotels should take note and offer proper double beds for families! The room even had a comfortable seating area, which was a great bonus. The only minor downside was the lack of hair conditioner. I always wonder why, in this day and age, hotels don’t provide it as standard. Many travellers rely on small travel-sized bottles, so finding it in a hotel always feels like a thoughtful touch. Other than that, everything was perfect, and we would definitely stay here again.
Stayed 1 night in Aug 2025

6/10 Okay

Henrik

Travelled with family
Liked: Cleanliness, property conditions & facilities

Not soundproof

I often stay at Van Der Valk as “you know what you get”, which is usually high standard for affordable price. Whilst this hotel outside of Genk had spacious rooms, very comfortable beds it had several drawbacks which you would not expect. Small things like no separate light switch for bathroom (same switch as for the bedroom) but the worst aspect was that the rooms were not soundproof at all. Noise and conversations from street level clearly heard in our rooms. That is unusual for Van der Valk which usually gets the basics spot on. The area of the hotel is really strange and you should only see this as a “motel” as you need a car to get anywhere sensible.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. The room was very good with a comfortable bed and breakfast is amazing. The only downside is that the bus does not run at the weekend so it is a 15 min walk to the tram stop at the hospital.
Stayed 1 night in Aug 2025

10/10 Excellent

Mizpah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Richard

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

While it’s in an industrial area - perfect for the arena nearby - it’s also extremely welcoming, comfortable and family friendly. The food (breakfast and dinner) were both standout, the room was spacious and comfortable and the staff very friendly. The whole place is very tranquil. We’ll definitely go back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Goce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay with family.

Another great stay at this hotel for us as a family. When ever we have the opportunity to stay in Belgium we chose Van der Valk for simply great servive we receive. This year on our return to UK from our trip to Europe we chose this hotel again and our experience again was lovely. From check in to the room choice and great breakfast we received an outstanding service.
Stayed 1 night in Aug 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the Van der Valk Ghent. This stay was as good as our first ever stay! Excellent hotel group, we have booked a stay at the Van Der Valk Amsterdamand its absolutely amazing! Staying again, hell yes!
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend the family suite

We stayed in the family suite and it was so lovely. Perfect for a family of four, our 5 year old loved it. Lots of little lovely details such as wash pack especially for children! Lovely cot available at an extra charge.
Stayed 1 night in Jul 2025

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Industrial buildings were very ugly

Stay was fine but horrible location. Very industrial buildings all around, terrible views in every direction. Ghent was having their annual 10 day music fest and therefor NO bus service to this area…very inconvenient and extra unplanned expense having to use uber and taxis 2-3 times a day.
Stayed 4 nights in Jul 2025

6/10 Okay

Jiadi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything else was perfect. Great room, a lot of place to put personal belongings in the room. However what bothered me the most is that a cleaning lady entered my room in the morning without knocking, and I was changing:(
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

2/10 Terrible

Maarten

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025