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Candlewood Suites Gillette by IHG

2.5 star property

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Photo gallery for Candlewood Suites Gillette by IHG

Exterior
Studio Suite, 2 Queen Beds, Non Smoking
Premium bedding, down duvets, pillow-top beds, in-room safe
Fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
904 Country Club Road, Gillette, WY, 82718
  • Place, Campbell County Convention and Visitors Bureau
    ‪5 min walk‬
  • Place, Gillette Country Club
    ‪2 min drive‬
  • Place, CAM-PLEX Multi-Event Facilities
    ‪6 min drive‬
  • Airport, Gillette, WY (GCC-Campbell County)
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

Room amenity

Studio Suite, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Room amenity

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Pool
  • Hot tub
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  • Pet-friendly
4.6 out of 5, Wonderful, 1,088 reviews
The price is €103
includes taxes & fees
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About this property

Candlewood Suites Gillette by IHG

This smoke-free hotel features a fitness center, a snack bar/deli, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Candlewood Suites Gillette by IHG offers 83 air-conditioned accommodations with DVD players and safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
During your stay at Candlewood Suites Gillette by IHG, you're just a quick walk from Campbell County Convention and Visitors Bureau. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 6 minutes by foot from Campbell County Convention and Visitors Bureau and a 2-minute drive from Gillette Country Club
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. There's an onsite business center. A fitness center, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Candlewood Suites Gillette by IHG. Self parking is free.

This Gillette hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 56 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 56 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Gillette
Candlewood Suites Hotel Gillette
Gillette Suites
Candlewood Suites Gillette Hotel

Candlewood Suites Gillette by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 176 reviews
Rating 8 - Good. 48 out of 176 reviews
Rating 6 - Okay. 15 out of 176 reviews
Rating 4 - Poor. 5 out of 176 reviews
Rating 2 - Terrible. 5 out of 176 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, property conditions & facilities
Great customer service and very clean rooms . Highly recommend.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

STEPHEN B

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place was excellent highly recommend it.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Phillip T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent suite. Great amenities. I would stay here again.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had to climb 3 floors to my room. The front staff person smelled like marijuana
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for those with fur babies

Very pet friendly, clean and comfortable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful the room was very clean and comfortable no complaints at all
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent. It was very clean and the bed was comfortable.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Will do it again.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

CASEY

Liked: Cleanliness, staff & service, property conditions & facilities
Great price
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff. Clean Hotel.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly convenient.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean. Checkin was easy and very quick. Staff was very friendly. Room very nice Large with full kitchen. Highly recommended.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice 1 nite stay at this property. The bed was very comfortable, the exercise facility was nice, laundry, although we didn’t use it, was convenient, the front desk staff had our reservation paperwork on the desk, with what I assume was other incoming guests. The kitchen was handy. We would definitely stay here again. No complaints!
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Bonnie

Liked: Staff & service, room comfort
Hotel staff was great. My room was backed up to the elevator and I could hear it all night along with some sort of water heater noise.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Bo

Liked: Cleanliness
Disliked: Staff & service
Staff needs a course in being friendly and not act like they are doing the public a favor by checking them in.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

James

Liked: Staff & service, amenities
This was rated 10 but it was more like a five or six. The shower was very outdated and needed new everything
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Just Okay

I had booked a room with King bed and was given a queen room and told I booked through a 3rd party and they weren't required to honor the request. The hotel was clean but prpoerty is very well beat up. 3 of the lights didnt work.I would not stay here or any other Candlewood property again.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Anthony

Disliked: Staff & service, amenities
Property is run down and staff attempted multiple additional charges to my credit card. Thank goodness for fraud alerts.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Cindy

Liked: Staff & service
Disliked: Property conditions & facilities
The first room 213 spelled so musty and the bed was kind of messy so not sure if clean. Was given a new room 319 which did not smell musty but the shower was old and the shower door disgusting with corrosion. Needs replaced bad. Overall room was clean. Have paid the same and even less for other hotels and had much better rooms.
Stayed 1 night in Mar 2023
Verified

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is dirty, the kitchen area there is food on the surfaces of the cabinets, the carpets are dirty, and my door did not shut properly with having to shut it by slamming against it There was no fresh-brewed coffee, and the coffee in the coffee machine was of disgusting industrial quality. The machine and the area around it were filthy.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

James

Disliked: Staff & service

Worst stay of a 4 day long road trip

Our 1 night stay was horrible. I called the afternoon of the day we were to arrive and spoke with a nice lady at the front desk, explained we needed a king room on the first floor near an exit. She said she had several available and it would no problem. Check-in was a nightmare, at first there was no clerk at the front desk. When she did arrive it appeared she'd been sleeping in a back office. The room I had called about previously and been assured would be available all of a sudden wasn't. When I inquired why, the front desk agent said the cost Hotels.com charged me wasn't enough and didn't cover the King room I called about and booked through Hotels.com. At checkout, several members of the staff complained they were working 12 hour shifts due to understaffing. Be aware of billing issues and check your credit card statements and bank accounts if you stay at this property.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Roger

Disliked: Cleanliness
Walked in and the lobby smelled like an auto repair shop. There were a bunch of guys sitting in the lobby who apparently worked in the oil fields. That smell continued throughout the elevator and hallways. We were given our room key. We opened the door. The room looked like a tornado went through it. It was filthy. Oops gave us a room that was occupied. Changed rooms. Had to continue smell the nasty oil and dirt sweat.
Stayed 1 night in May 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Watch for dog attacks and less than helpful staff.

The place was fine. Several rooms down were 2 large, loud dogs. No big deal... until they came out of the room as I was walking to my car. The lady holding the pit immediately said he is not mean. Ok, I didn't think he was or even care. Almost immediately after that the dog lunged, growl, barked and pulled her to the ground. I had my hand on safety measures and was about to use the measures as the dog hit the end of its leash. She mumbled something about sorry or something as my wife was getting ready to plug her ears in case things got loud. I immediately reported to the front staff who acted like it was no big deal. It was a big deal. Guess who would have been the first to be sued if the attack was successful? That's right, the hotel who didn't seem to care.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

John

Liked: Staff & service, property conditions & facilities
I was very disappointed when we ran out of toilet paper early in the morning and there was no extras anywhere in the room. I also discovered the there was trash in the trash can under the sink which had multiple Q-tips, an empty toilet paper roll and the paper from around the toilet paper. The thing that hold the body wash, shampoo, and conditioner bottles on the wall of the shower was not locked in so the all fell on the floor when I tried to use them. The desk clerk was very kind and offered to send housekeeping to our room which I declined. We have stayed at several Candle Wood Suites and never had anything like this happen before. The desk clerk gave me what I needed since we were checking out in a few hours anyway. Housekeeping obviously did a really poor job on the room. It made me wonder about the bed then, gross!!!
Stayed 1 night in Sep 2023