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Aparthotel

Portside Hotel

4.0 star property

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Photo gallery for Portside Hotel

Outdoor pool
Harbour View 2 Bedroom Suite | Terrace/patio
Lobby lounge
Lobby sitting area
Penthouse, 2 Bedrooms | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
2 Reads Quay, Gisborne, 4010
  • Place, Gisborne Harbour
    ‪5 min walk‬
  • Place, Te Tauihu Turanga Whakamana
    ‪5 min walk‬
  • Place, Eastwoodhill Arboretum
    ‪3 min drive‬
  • Airport, Gisborne (GIS)
    ‪6 min drive‬

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Harbour View 1 Bedroom Suite

Harbour View 1 Bedroom Suite

Harbour View 1 Bedroom Suite

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 2 Bedrooms

LCD TV

Standard Suite, 2 Bedrooms

  • 78 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Harbour View Studio

Harbour View Studio

Harbour View Studio

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Living area

Penthouse, 2 Bedrooms

  • 136 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for Harbour View 2 Bedroom Suite

Harbour View 2 Bedroom Suite

Harbour View 2 Bedroom Suite

  • River view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

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About this property

Portside Hotel

An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find an LCD TV with satellite channels, and other amenities include free WiFi and a balcony.
Portside Hotel offers 56 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers.

This Gisborne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Portside Hotel. During your stay, you're just a quick walk from Te Tauihu Turanga Whakamana. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2004, this upscale aparthotel has 56 apartments on 2 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a balcony or patio, and an LCD TV
  • Free WiFi
  • Free self parking and extended parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of Te Tauihu Turanga Whakamana and Captain Cook Statue
Portside Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A business center and a meeting room are available.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Portside Hotel. Self parking is free.

This 4-star Gisborne aparthotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 45 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service

Work spaces

  • Business centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near the airport
  • Near the marina
  • Near the sea

Things to do

  • 24-hour gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving nearby
  • Surf lessons nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 2 floors
  • 56 units
  • Built in 2004
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD 45.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Gisborne Hotel
Gisborne Portside Hotel
Hotel Gisborne
Portside Gisborne
Portside Hotel
Portside Hotel Gisborne
Portside Hotel Heritage Boutique Collection Gisborne
Portside Hotel Heritage Boutique Collection
Portside Heritage Boutique Collection Gisborne
Portside Heritage Boutique Collection
Portside Hotel Gisborne Heritage Collection
Portside Hotel Heritage Collection
Portside Gisborne Heritage Collection
Portside Heritage Collection
Portside Hotel Gisborne
Portside Hotel Aparthotel
Portside Hotel Aparthotel Gisborne
Portside Hotel Gisborne Heritage Collection

Portside Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 274 out of 440 reviews
Rating 8 - Good. 125 out of 440 reviews
Rating 6 - Okay. 25 out of 440 reviews
Rating 4 - Poor. 14 out of 440 reviews
Rating 2 - Terrible. 2 out of 440 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, amenities
Clean, well appointed and friendly staff.
Stayed 3 nights in Dec 2025

6/10 Okay

Todd

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was noisy with people in the corridor and their room partying. And Wifi was well below average. Other than that nice Hotel. The front desk person was very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, amenities
The staff were wonderful - very helpful. The room had so many extras, we would stay again
Stayed 1 night in Nov 2025

8/10 Good

Wyn

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Grant

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome view watching a ship being loaded with NZ Radiata pine and also watching the kayaks and canoes racing. Room was clean and the service was excellent. Coffee machine on the first floor provided daily flat whites.
View from our room
Stayed 4 nights in Nov 2025

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities
It was nice watching the port and close to restaurants. The bed was comfortable but pillows need to be changed
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, room was excellent with everything we needed, staff very helpful when we had a problem with the dryer
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, room comfort
Clean room has everything you need to cook great for a solo female traveller and very quiet
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Gisborne
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely can't get enough of this place. I love the decor and lounge in the common areas. The welcoming vibe of this hotel draws me in. A great place to relax and unwind.
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Always fantastic!!
Stayed 2 nights in Sep 2025

8/10 Good

Gary

Travelled with partner
Probably the shower pressure. needs boosting
Stayed 1 night in Aug 2025

10/10 Excellent

Turiwhewhe

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay. Quite convenient being near to downtown whilst being out of the way enough to be quiet.
Stayed 1 night in Jul 2025

8/10 Good

AMY

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, room comfort
Was a beautiful quiet place for a solo work female traveller. Lovely staff . Great kitchen.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Kahu

Stayed 2 nights in Jul 2025

10/10 Excellent

Roy

Liked: Cleanliness, room comfort

Great location and quality room

Great studio unit. Self contained, even had a dishwasher. Will always stay here in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, room comfort

Best place in Gisborne

Super nice rooms, friendly staff. Perfect for what I needed
Stayed 3 nights in Jun 2025

4/10 Poor

Rebecca

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Rosalea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and comfortable rooms with a nice view. Very affordable also. We enjoyed our stay and will be back next time we visit Gisborne.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Great location, staff were excellent , would definitely stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Thunder

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An excellent stay. The service, view, and location were spectacular. Quiet room and extremely comfortable. Highly recommend!!!
Stayed 2 nights in May 2025

10/10 Excellent

Silipa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025