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Kivu Go-Lax Resort

3.5 star property

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Photo gallery for Kivu Go-Lax Resort

Family Room, Balcony, Lake View | Exterior
Exterior
Restaurant
Exterior
Reception

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
Rubavu, Rwanda, floor, Gisenyi, Western Province, 0000
  • Place, Rwanda Tourism University College
    ‪8 min walk‬
  • Place, Université Libre de Kigali
    ‪12 min walk‬
  • Place, Gisenyi Beach
    ‪15 min walk‬

Room options

View all photos for Deluxe Double Room, Balcony, Lake View

Deluxe Double Room, Balcony, Lake View

Deluxe Double Room, Balcony, Lake View

  • Lake view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony, Lake View

Standard Double Room, Balcony, Lake View

Standard Double Room, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Balcony, Lake View

Family Room, Balcony, Lake View | Exterior

Family Room, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Balcony, Lake View

Twin Room, Balcony, Lake View

Twin Room, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
3.4 out of 5, 43 reviews
The price is €79
includes taxes & fees
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Gorillas Lake Kivu Hotel

About this property

Kivu Go-Lax Resort

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Kivu Go-Lax Resort offers 10 accommodations with washers/dryers and bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include bathtubs, slippers, bidets, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
During your stay at Kivu Go-Lax Resort, you're just a quick walk from Rwanda Tourism University College. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking, self parking, and extended parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Rwanda Tourism University College and Université Libre de Kigali
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

The business-friendly Kivu Go-Lax Resort also features tour/ticket assistance, concierge services, and laundry facilities. Self parking and valet parking are free.

This 3.5-star Gisenyi hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Kivu Go-Lax Resort has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Cooking classes

Family friendly

  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub
  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Meal delivery service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laundry detergent
  • Washer/dryer

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 6:00 AM - midnight.
Guests arriving after 12:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 149775975
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Kivu Go-Lax Resort Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Staff & service

Reviews

Verified

2/10 Terrible

Jay

Disliked: Staff & service
Due to the proximity of this hotel to the current Ebola outbreak we gave advance notice of our need to cancel. Many hotels on Expedia will give 100% of your reservation back for a cancelation. Some have a more restrictive 50% refund policy. This was the only hotel in our travels that had an unfair and unreasonable cancellation policy. We even reached out to the staff but unfortunately they were very unresponsive. I recommend looking for hotels that are customer focused. This hotel is not.
Stayed 4 nights in May 2026