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SAFE HEAVEN ROOMS

3.5 star property

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Photo gallery for SAFE HEAVEN ROOMS

Front of property
Front of property
Exclusive Room, Mountain View
Fridge, microwave, high chair, cookware/dishes/utensils
Living area

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
-1.672771, 29.266285, Gisenyi, Western Province, 00250
  • Université Libre de Kigali
    ‪4 min drive‬
  • Gisenyi Beach
    ‪5 min drive‬
  • Rwanda Tourism University College
    ‪5 min drive‬
  • Goma (GOM)
    ‪6 min drive‬

Room options

View all photos for Comfort Room, Mountain View

Iron/ironing board, free WiFi

Comfort Room, Mountain View

  • 12 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Room, Mountain View

Exclusive Room, Mountain View

Exclusive Room, Mountain View

  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mountain View

Standard Double Room, Mountain View

Standard Double Room, Mountain View

  • 9 sq m
  • Mountain view
  • Sleeps 2
  • 6 Double Beds

View all photos for Luxury Room, Mountain View

Luxury Room, Mountain View

Luxury Room, Mountain View

  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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5.0 out of 5, Exceptional, 7 reviews
The price is €34
includes taxes & fees
25 Sept - 26 Sept
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About this property

SAFE HEAVEN ROOMS

Bed & breakfast in Gisenyi with free breakfast and a rooftop terrace
This smoke-free bed & breakfast features a rooftop terrace, a microwave in a common area, and a refrigerator in a common area. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
SAFE HEAVEN ROOMS offers 9 shared accommodations with all-in-one washer/dryers and slippers. Accommodations offer separate dining areas. Guests can make use of the shared/communal kitchen.

Bathrooms include showers. This Gisenyi bed & breakfast provides complimentary wireless Internet access, with a speed of 25+ Mbps. Refrigerators, in-room massages, and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at SAFE HEAVEN ROOMS, you'll be close to Université Libre de Kigali. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free local cuisine breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include laundry facilities, a rooftop deck, and a shared microwave
  • Just a 4-minute drive from Université Libre de Kigali and a few minutes from Rwanda Tourism University College
  • Cats and dogs welcome for free
Free breakfast is served daily. Public spaces have free WiFi. SAFE HEAVEN ROOMS also features a rooftop terrace, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Gisenyi bed & breakfast is smoke free.

Guests are served free local cuisine breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 3 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • All-in-one washing machine/dryer
  • Children's dinnerware
  • High chair
  • In-room microwave
  • Laundry facilities
  • Refrigerator on request
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 6 steps to reach entrance
  • Height-adjustable showerhead
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator on request
  • Separate dining area
  • Shared kitchen access

More

  • All-in-one washer/dryer
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board on request
  • Separate sitting area
  • Shared accommodation

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

SAFE HEAVEN ROOMS Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ahmed Explore

Safe Haven Apartments is a place that truly lives up to its name. It offers the perfect mix of comfort, privacy, and convenience. The location is excellent—quiet and secure, yet close enough to everything you need. From the moment you walk in, you notice how spacious, clean, and thoughtfully arranged the apartments are. The design is modern yet cozy, making it easy to feel at home right away. Each detail, from the comfortable beds to the well-equipped spaces, shows real care for guests’ comfort. What makes the stay even more special is the hospitality of the staff. They are genuinely kind, professional, and always available to assist with a smile. Add to that the tasty breakfast and fresh meals, and every day starts on a perfect note. This place is not just an apartment—it’s a retreat where you can relax in peace after exploring the city. In my opinion, Safe Haven Apartments sets a new standard for quality and comfort in Africa. It delivers an experience that is not only reliable but also feels truly special, making it a place I would return to without hesitation.
Stayed 1 night in Sep 2025