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Wingate by Wyndham New Castle - Glenwood Springs

2.0 star property

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Photo gallery for Wingate by Wyndham New Castle - Glenwood Springs

Lobby
Free daily continental breakfast
Reception
Studio Suite, 1 King Bed, Non Smoking
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

View in a map
781 Burning Mountain Ave, New Castle, CO, 81647
  • Place, New Castle Chamber of Commerce
    ‪20 min walk‬
  • Place, New Castle Town Hall
    ‪1 min drive‬
  • Place, Lakota Canyon Golf Club
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(39 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Wingate by Wyndham New Castle - Glenwood Springs

Hotel with free breakfast, near New Castle Town Hall
Along with a business center, this smoke-free hotel has a meeting room and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and barbecue grills.
Wingate by Wyndham New Castle - Glenwood Springs offers 51 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Wingate by Wyndham New Castle - Glenwood Springs. During your stay, you'll be within walking distance of New Castle Town Hall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Guests speak favorably about the clean accommodations and the location
  • Just a 2-minute drive from New Castle Town Hall and a few minutes from Lakota Canyon Golf Club
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Wingate by Wyndham New Castle - Glenwood Springs. Free self parking is available.

This New Castle hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 5 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Wingate by Wyndham New Castle - Glenwood Springs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 365 out of 1011 reviews
Rating 8 - Good. 287 out of 1011 reviews
Rating 6 - Okay. 162 out of 1011 reviews
Rating 4 - Poor. 107 out of 1011 reviews
Rating 2 - Terrible. 90 out of 1011 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Sep 2025

4/10 Poor

Heather

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Leon

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Housekeeping has to work way too hard to compensate for the poor ownership.
Stayed 2 nights in Sep 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, except for a spider web high up on the ceiling. Staff was very friendly. Breakfast was very good. Beds were very comfortable. But I was quoted $159 for the room including taxes, but I was charged $159 + taxes=$180. Could that be adjusted?
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

The internet system is very poor. Continues to drop service and may take 5-10 minutes to reconnect. Makes working from the room on the internet very difficult and frustrating.
Stayed 1 night in Sep 2025

6/10 Okay

Kevin

Average
Stayed 1 night in Sep 2025

4/10 Poor

Kay

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property in very poor condition especially the grounds, garage, cigarettes butts,weeds, over grown lawns. Room was fairly clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Have no idea how any franchise organization would allow such a rundown place to carry its name. The “lawn” was weeds and dirt. Portions of the landscaping were dead. Exterior paint was stained. Screens were torn. Bulk garbage and appliances were in the parking lot. A partially disassembled bicycle sat in the lobby. Every doorway was damaged from service carts. So gross I tried to cancel. Expedia said I couldn’t without the hotel’s approval. The hotel said they were willing but can only refund to Expedia. Everyone sucked in this endeavor.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 4 nights in Sep 2025

6/10 Okay

Thomas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We did not enjoy staying at this hotel - surrounding noise, very sparse breakfast, overall dirty and property appears to be poorly maintained (lawmover is stored behind a pine tree). The GFCI poweroutlet was not working and I reported it to staff. Surrounding restaurants did not give much choices and the Mexican restaurant we picked gave my wife stomach pain all night. We won’t stay there again for sure
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Robbie

Travelled with pets, Travelled with partner
Disliked: Cleanliness
It was pet friendly but felt like the property was run down and not maintained. Trash outside everywhere and didn’t feel clean. Staff was nice except kept getting calls because dog was barking a little. I wouldn’t stay there again but thankful not allowed pets
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

8/10 Good

G.Árni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Marshall

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The side door didn’t lock at all, nor even close. The shower curtain rod was ripping out of the wall. The continental breakfast was the worst I’ve ever had, and our hotel room door wouldn’t lock when we left unless we really pulled on it. The power also surged 2 times in 2 days staying there.
Shower bar
Side exterior door
Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Stayed 1 night in Aug 2025

6/10 Okay

Mylinda

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Almost drove past the parking lot entrance as it was not well marked. There was alot of trash outside. No grass just weeds. Looked absolutely nothing like the pictures. Front desk clerk acted like I was an inconvenience when checking in. Front desk was cluttered. Nail holes in the wall by the bed. No lamps next to bed which was a little annoying since I like to read before going to sleep. No elevators to the second floor. Breakfast could have been better. It was all microwaved and the eggs were over cooked. Will probably not stay at this hotel again.
Stayed 1 night in Aug 2025

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 1 night in Aug 2025

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Aug 2025

8/10 Good

Michael

Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Jacob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and unprofessional

Staff was very friendly and helpful!! But we got into the hotel and their was ant’s on the floor by the bed, in the bathroom and all over the floor, the shower was also broken, water was spewing from the water pipe behind the shower head and coming out of the wall. One light was broken and flickering (didn’t work). Bed was also very stiff and needed more cleaning with little black pebbles over the bed sheets. but without the ants, broken shower head, flickering light, or dirtyness it could’ve been worse. Although the staff was great! Thank you to the front desk man!
Stayed 4 nights in Aug 2025