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Holiday Inn Gloucester-Cheltenham by IHG

4.0 star property

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Photo gallery for Holiday Inn Gloucester-Cheltenham by IHG

International cuisine
Garden
Indoor pool
Fitness facility
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Crestway, Barnwood, Gloucester, England, GL4 3RX
  • Place, Barnwood Arboretum & Park
    ‪9 min walk‬
  • Place, University of Gloucestershire, Oxstalls Campus
    ‪3 min drive‬
  • Place, Cheltenham Racecourse
    ‪12 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(38 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(17 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(11 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Super King)

8.8 out of 10
Excellent
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed with Sofa bed (Super King)

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed (Super King)

9.0 out of 10
Wonderful
(18 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Gloucester-Cheltenham by IHG

Hotel with an indoor pool, in the vicinity of Gloucester Cathedral
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite. Housekeeping is available on request.
Holiday Inn Gloucester-Cheltenham by IHG offers 125 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Gloucester-Cheltenham by IHG. During your stay, you'll be within walking distance of Barnwood Arboretum & Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Open Lobby
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and fitness classes
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Gloucester Cathedral and 7 minutes from Gloucester Quays
  • Dogs welcome for a fee
Holiday Inn Gloucester-Cheltenham by IHG offers its guests an indoor pool, a health club, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 312 square feet (29 square meters) and includes conference space. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Gloucester-Cheltenham by IHG. Parking is available for a fee.

This 4-star Gloucester hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Open Lobby - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Open Lobby

Things to do

  • Bicycle storage
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 312 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day, plus a deposit of GBP 15.00 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 15.00 per stay
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gloucester-Cheltenham Holiday Inn
Holiday Inn Gloucester-Cheltenham
Holiday Inn Hotel Gloucester-Cheltenham
Gloucester Holiday Inn
Holiday Inn Gloucester - Cheltenham Hotel Gloucester
Holiday Inn Gloucester-Cheltenham Hotel
Gloucester Cheltenham By Ihg
Holiday Inn Gloucester Cheltenham
Holiday Inn Gloucester-Cheltenham by IHG Hotel
Holiday Inn Gloucester Cheltenham an IHG Hotel
Holiday Inn Gloucester-Cheltenham by IHG Gloucester
Holiday Inn Gloucester-Cheltenham by IHG Hotel Gloucester

Reviews

Holiday Inn Gloucester-Cheltenham by IHG Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 348 out of 563 reviews
Rating 8 - Good. 150 out of 563 reviews
Rating 6 - Okay. 41 out of 563 reviews
Rating 4 - Poor. 16 out of 563 reviews
Rating 2 - Terrible. 8 out of 563 reviews

Reviews

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Janet

Travelled with pets, Travelled with partner
Liked: Amenities
Stayed overnight on our way to Cornwall . The hotel is spotless in all areas and the staff very friendly and helpful. Made us and our little dog so welcome. Would definitely return and would 100% recommend.
Stayed 1 night in Sep 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good upgraded room

We've stayed at this hotal a number of times and this was the best yet. The room had recently been refurbished and it was excellent. I only gave it 4 stars as the TV in the room didn't allow casting from my phone app when it advertised that it would. Apart from that very minor issue, it was a great stay and a good night's sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

Callum

Stayed 7 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Overnight stay with my wife, the rooms are comfy and clean. All the staff we met were excellent, especially the restaurant staff. We ate lunch, dinner and breakfast and all were cooked really well and tasted lovely. Well done to everyone who works here.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean room and welcoming staff.
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. It was just a 1 night stop over but I was very pleasantly surprised. Newly refurbished I’m told and it shows. Lovely pool/health club, big room, comfy bed and on site parking 👌
Stayed 1 night in Aug 2025

8/10 Good

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well maintained property
Stayed 1 night in Aug 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We received a very warm welcome when we arrived on sunday afternoon. We had a fantastic stay and had great value for money including full breakfasts. The building looked brand new. Well done to all the staff , we will be returning in the future.
Stayed 2 nights in Aug 2025

4/10 Poor

David

Business traveller
Got there at 1-20 in the morning due to work commitments and was told issues with my room and sent to a holiday Inn express about another 15 to 20 minutes drive away after already driving for nearly 4 hours totally unacceptable 😡😡😡😡😡😡😡😡😡
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Best Holiday Inn we have stayed in. Lovely staff, very nice pool area. Good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A well featured and relaxing place to stay

We have stayed at the Gloucester hotel several times as it is an ideal break on our trips from Yorkshire to Cornwall. The location is great, easy access to the M5 and also to Gloucester centre if you want to wander round - the cathedral is certainly worth a visit and is just a few minutes away. The hotel staff are warm, friendly and very courteous, the food was very good and plenty of space in the restaurant so it never feels cramped. The pool area is clean and well kept, although it can get busy, particularly in the jacuzzi and sauna but that’s not a big problem overall. I would recommend this hotel and I’ve no doubt we will be back.
Stayed 1 night in Aug 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Clare, Sheffield

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely quiet, restful stay for our young family. Spacious room, helpful mini fridge & big bathroom, friendly staff & lovely leisure facilities. Wonderful few days travelling to visit Bristol. Really close to many shops & M5 etc. Roll out bed really good quality, and the main bed was the most comfortable bed I’ve ever used for my painful back. Would use again. Thank you!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jayden

Stayed 1 night in Aug 2025

4/10 Poor

Harchand

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to try harder

No hand and body lotion. No complimentary water bottles.
Stayed 1 night in Aug 2025

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Enid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Excellent weekend, staff very amenable. Very clean, food lovely.
Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful Stay.

We thoroughly enjoyed our time at Gloucester Holiday Inn. The staff at reception were extremely helpful in our first visit to Gloucester. The room was very clean and the bed super comfortable. Breakfast was very comprehensive and beautifully prepared, and the staff very helpful. Our stay was very good, and we fully appreciated the friendliness and helpfulness of all the staff we encountered!
Stayed 2 nights in Jul 2025

2/10 Terrible

Gianluca

Travelled with family

Worst customer service I have experienced

We had some very last minute emergency and were not able to go, so I contacted the property explaining the circumstances and asking them to be accommodative. The reservation was originally not refundable and I was not looking for money back, but just to move to a different date in the future given the circumstances. However, they were really inflexible and not willing to listen. They clearly prioritized short term profits over long term customer satisfaction. Such lack of empathy and customers understanding will not earn them my business again. Bad customer service and lack of business vision.
Stayed 1 night in Jul 2025

6/10 Okay

Aliza

Stayed 2 nights in Jul 2025