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Crystal Plaza Hotel

3.0 star property

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Photo gallery for Crystal Plaza Hotel

Lobby
Minibar, individually decorated, desk, blackout curtains
Interior
Breakfast served
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Rua 85, No 30, Setor Sul, Goiania, 74080-010
  • Place, Civic Square
    ‪3 min walk‬
  • Place, Pedro Ludovico Palace
    ‪3 min walk‬
  • Place, Palace of Emeralds
    ‪3 min walk‬
  • Airport, Goiania (GYN-Santa Genoveva)
    ‪9 min drive‬

Room options

View all photos for Luxury Triple Room

Luxury Triple Room

Luxury Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room (Super)

Luxury Room (Super)

Luxury Room (Super)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Crystal Plaza Hotel

A restaurant, a conference center, and self parking are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Crystal Plaza Hotel offers 72 air-conditioned accommodations with minibars and hair dryers. Each accommodation is individually decorated. 32-inch LCD televisions come with cable channels.

This Goiânia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

During your stay at Crystal Plaza Hotel, you're just a quick walk from Pedro Ludovico Palace. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Steps from Pedro Ludovico Palace and Palace of Emeralds
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. A business center and 4 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Crystal Plaza Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Goiânia hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.
Crystal Plaza Hotel has a restaurant serving breakfast and light fare.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 130.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 10 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 130.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crystal Plaza Hotel Goiania
Crystal Plaza Goiania

Crystal Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 49 out of 152 reviews
Rating 8 - Good. 62 out of 152 reviews
Rating 6 - Okay. 25 out of 152 reviews
Rating 4 - Poor. 11 out of 152 reviews
Rating 2 - Terrible. 5 out of 152 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

PABLO

Liked: Cleanliness, staff & service, amenities
Bom
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 1 night in Sep 2025
Verified

8/10 Good

CLAUDIA

Disliked: Cleanliness, amenities
O capital humano é fraco e o restaurante a comida não é muito boa e o cardápio muito limitado.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Guilherme

Liked: Cleanliness, staff & service
Muito antigo.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, room comfort
hotel simples, porem que atendeu as necessidades durante o periodo da viagem
Stayed 4 nights in Oct 2025
Verified

4/10 Poor

Camilla

Liked: Staff & service
Disliked: Room comfort

Avaliação - Hotel Crystal (Goiânia)

O Hotel Crystal é uma estrutura antiga em Goiânia que passou por algumas reformas, mas ainda deixa muito a desejar em termos de conforto. Atendimento: A recepção foi eficiente e cordial, e o serviço de manobrista também funcionou bem. Elevador: Há apenas um elevador disponível, e ele é extremamente demorado, o que gera bastante incômodo, principalmente em horários de pico. Quarto (304): A cama foi, sem dúvidas, a pior em que já dormi. Extremamente dura, prejudicou minha coluna e me fez passar a noite em claro. Isso comprometeu totalmente meu dia seguinte, devido ao cansaço. O travesseiro era fino e desgastado, o lençol estava visivelmente pequeno para o colchão, saía com qualquer movimento, e o edredom apresentava sinais de sujeira. Banheiro: Havia apenas um sabonete pequeno, apesar do quarto ser para três pessoas. As toalhas tinham odor desagradável, sendo que uma parecia ter sido mal lavada, com cheiro forte de perfume masculino. Conclusão: Infelizmente, minha experiência foi bastante negativa. Se você busca conforto e uma boa noite de sono, não recomendo este hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Marco Antônio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa! Recomendo!

Equipe prestativa e educada! Quarto e banheiros muito limpos!
Stayed 1 night in Jul 2025
Verified

8/10 Good

GUSTAVO HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Custo benefício nota 7,5
Stayed 1 night in Sep 2024
Verified

8/10 Good

Fernanda

Liked: Cleanliness, staff & service
Hotel muito bem situado, cage da manha bom, estacionamento no local, funcionarios muito educados, porem os banheiros em especial os chuveiros precisam ser trocados. Sai pouca agua e espalhada, bicos enferrujados/sujo/entupidos. Banheira descascando e encardida.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeita!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Nilson Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com Bom atendimento, confortável, apenas necessita de melhores cuidados na condição física.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Razoável

O Hotel é razoável mas tive dificuldade com os travesseiros baixos e duros. Também o ar split, que é mais antigo, não mantinhao funcionamento constante durante a noite (mexi em todas as funções do controle remoto) mas ligava e desligava, fazendo bastante barulho a noite toda. Nos demais aspectos, o quarto de frente para a rua tem barulho dos carros da rua. Limpeza, atendimento e café da manhã não tenho queixas.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

MUITO BEM ATENDIDO POR TODOS OBRIGADOPELA ATENÇÃO
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Marcio

Disliked: Cleanliness, staff & service, property conditions & facilities

Precisa de reformas e treinamento para funcionário

Fiquei 20 minutos no hotel. Hotel muito antigo, barulhento, e após tomar banho , percebi insetos no quarto, onde fui a recepção dizendo que não iria ficar, me ofereceram mudar de quarto e eu não quis, mas mesmo assim cobraram minha diaria
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Débora

Liked: Cleanliness
Provavelmente o hotel já foi bom, porém esta relativamento velho. Um cardapio de encher olhos, porém, nada do que pedi "tinha" resumindo tive que dizer traz o que vc tem.... Ao anoitecer pedi secar de cabelo, pois no quarto não tem, disseram que só no outro dia as 07:30 da manha pois não teria ninguem para poder leva-lo até mim. 05:30 da manhã acordei e pedi o secador, que surgiu na recepção, porém tive que ir buscar, até ai sem problemas, pois o recepcionista já fez um favor de conseguir. Ao tomar banho a agua não esquentava, não havia cobertas no apto, que para mim foi um fator importante. Não sei se foi apenas comigo, mas infelizmente não tive uma boa experiência.
Stayed 2 nights in Jul 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
os colchões são muito velhos, terríveis
Stayed 1 night in Jan 2020
Verified

8/10 Good

JOAQUIM DA ABADIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi razoável, falta espelho no quarto, cabides e suportes no banheiro para pendurar roupas, shampoos etc.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Boa localização, quartos confortáveis, limpeza excelente. Café da manhã bom, restaurante nem tanto: o famoso filét mignon era duro e não nos animamos a voltar. Nos dias seguintes procuramos outros restaurantes que ficam um pouco distantes mas são bons e muito baratos, se comparados com os de mesmo padrão em outras capitais. Se os atendentes fossem menos sisudos tornaria as estadas no hotel bem mais agradável.
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

RODRIGO ALVES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diferença de preço

Cobraram a mais do que o preço da reserva
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Fernando

Liked: Cleanliness, staff & service

Hotel com vantagens e desvantagens

Localização diferenciada, café da manhã incrível e o atendimento dos funcionários é bom. Por outro lado, as instalações são antigas, o ar condicionado faz muito barulho, o banheiro não tem exaustor e o elevador é demorado.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

ernani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOSTEI NO GERAL. BOA LOCALIZAÇÃO, BOM CAFÉ DA MANHÃ, WI-FI FRACO. CUSTO BENEFICIO EXCELENTE
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Thamíris

Liked: Cleanliness, staff & service, property conditions & facilities

Voltaria a me hospedar

Hotel com um bom custo x beneficio. A equipe do Staff é maravilhosa, o café da manhã também. Pecaram apenas na cama: apenas um travesseiro e muito baixo e só uma colcha fina, não tinha edredom.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

KLEYBE

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

razoável

local ótimo mas camas sem conforto e toalhas de banho velhas
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Thales

Liked: Cleanliness, staff & service, room comfort
Hotel muito bom em geral não tenho nada para reclamar
Stayed 1 night in Jul 2019
Verified

6/10 Okay

lucas

Disliked: Cleanliness

Reforma urgente

Hotel velho e com manutenção precária, perto da Cracolândia de Goiânia.
Stayed 1 night in Jun 2019