Broadbeach Holiday Apartments

4.0 star property

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Exterior
Point of interest
Front of property
Two Bedroom, Two Bathroom Apartment - Balcony | Living area
Two Bedroom, One Bathroom Apartment - Balcony | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
24-26 Queensland Avenue, Phoenician Complex, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Pacific Fair Shopping Centre
    ‪12 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

Room options

Two Bedroom, Two Bathroom Apartment - Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 106 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Two Bedroom, One Bathroom Apartment - Balcony

9.8 out of 10
Exceptional
(22 reviews)
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

One Bedroom Apartment - Balcony

9.8 out of 10
Exceptional
(38 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

One Bed Room + Sofa Bed Room

7.6 out of 10
Good
(5 reviews)
  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Hotel Room - Balcony

9.0 out of 10
Wonderful
(38 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

Broadbeach Holiday Apartments

Family-friendly Gold Coast hotel connected to the convention center, steps from Gold Coast Convention and Exhibition Centre
This hotel features 10 restaurants, a full-service spa, and an indoor pool. Self parking is free. Additionally, an outdoor pool, 4 bars/lounges, and a fitness center are onsite. Housekeeping is available on request.
Broadbeach Holiday Apartments offers 50 air-conditioned accommodations with irons/ironing boards and blackout drapes/curtains. Smart televisions are featured in guestrooms. This Gold Coast hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Our customers tell us they can't get enough of Broadbeach Holiday Apartments's great location. During your stay, you'll be connected to the convention center, and just a quick walk from The Star Gold Coast. Features include free self parking, plus 10 restaurants and 4 bars.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 10 restaurants, 20 coffee shops/cafes, and 4 bars/lounges
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with body wraps, massages, or facials at the spa
  • Amenities include convenience store, a gift shop, and a computer
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the value of their stay
  • Steps from Gold Coast Convention and Exhibition Centre and 3 minutes by foot from The Oasis
Broadbeach Holiday Apartments offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 10 restaurants and 20 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges.

A children's pool, a hot tub, and a fitness center are also featured at the family-friendly Broadbeach Holiday Apartments. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Gold Coast hotel.

Broadbeach Holiday Apartments has 10 restaurants on site.

Languages

Chinese (Cantonese), English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site

Food and drink

  • 10 restaurants
  • 20 coffee shops/cafes
  • 4 bars/lounges
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 2 buildings
  • 9 floors
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 2:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55 per night.
  • Cribs (infant beds) are available for AUD 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 55 per night
  • High chair fee: AUD 15 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 5:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies). For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Broadbeach Holiday Apartments Apartment
Broadbeach Holiday Apartments
Broadbeach Holiday Apartments Hotel
Broadbeach Holiday Apartments Broadbeach
Broadbeach Holiday Apartments Hotel Broadbeach

Broadbeach Holiday Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location at Broadbeach

This is our 4th or 5th stay at The Phoenician and won’t be our last. We were in room 2714 which is a 2 bedroom apartment on the 7th floor. This was our second time in this apartment and hopefully we can stay in this apartment again. It’s clean, quiet (a little bit of road noise and noise from the bars and cafes downstairs but not enough to keep us awake) and it’s in a great location. The staff at Broadbeach Holiday Apartments are very friendly and welcoming. We look forward to staying again.
Stayed 3 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early morning on Good Friday from an overnight flight. Even though everything was closed the owners ensured we were looked after and able to check in to get a rest. Greeted by a beautiful older man who was very polite and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucintha

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great staff were very friendly and parking easy. Rooms were spacious and clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The position to all amenities was fantastic
Stayed 2 nights in Apr 2025

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central location
Stayed 2 nights in Apr 2025

8/10 Good

Kathy

Liked: Staff & service
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

JASON

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and comfortable
Stayed 2 nights in Apr 2025

8/10 Good

Colin

Stayed 4 nights in Jan 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had one bedroom unit. Had everything we needed. Awesome location. Lovely heated inside pool. Staff were lovely 😊
Stayed 2 nights in Mar 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Broadbeach comfort!

Extremely helpful staff. High standard of cleanliness . Great position.
Stayed 21 nights in Feb 2025

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Broadbeach Gem

We always love our stay through Broadbeach Holiday apartments, this latest apartment , even though it was small (part of an A & B joined foyer setup) it had everything, and was very well laid out, with plenty of furniture and seating. This time we had a view of the pool because we were on a lower floor, my preference is a high floor with street view, but, it was very nice and serene. Yes, bathroom and kitchen are older, but, who cares, when it's all clean and well laid out.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carmela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 4 nights in Mar 2025

10/10 Excellent

Allen

Stayed 2 nights in Nov 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Joanne, Hope Vale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great area for eating, close to beach and tram. Recommend highly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 5 nights in Feb 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the broadbeach dining precinct.
Stayed 2 nights in Jan 2025

4/10 Poor

Stephen

Disliked: Cleanliness, property conditions & facilities
Tv did not work properly
Stayed 2 nights in Jan 2025

6/10 Okay

Kellie, UpperCoomera

Disliked: Amenities, property conditions & facilities
The property was basic and dated
Stayed 2 nights in Jan 2025

10/10 Excellent

Cassie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025