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H'Residences - Q Stay

3.5 star property

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Apartment | Living area
Apartment
Apartment, 2 Bedrooms, City View | Living area
Apartment, 2 Bedrooms, Ocean View | Terrace/patio
Apartment | In-room dining

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
6 Orchid Avenue, Surfers Paradise, QLD, 4217
  • Place, Cavill Avenue
    ‪2 min walk‬
  • Place, Surfers Paradise Beach
    ‪2 min walk‬
  • Place, Chevron Renaissance
    ‪3 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪29 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, City View

Individually decorated, free WiFi, bed sheets

Apartment, 2 Bedrooms, City View

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, Ocean View

Individually decorated, free WiFi, bed sheets

Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Ocean View

Individually decorated, free WiFi, bed sheets

Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View

  • Partial ocean view
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living area

Apartment, 2 Bedrooms, City View

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms, City View

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment

Apartment

Apartment

  • Sea view
  • 5 bedrooms
  • Sleeps 17
  • 2 King Beds, 3 Single Beds, 3 Queen Beds, 3 Single Trundle Beds and 1 Large Single Sofa Bed

Apartment

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

H'Residences - Q Stay

Apartment with kitchen, steps from Cavill Avenue
An outdoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free apartment building. Self parking is free. Additionally, laundry facilities, a garden, and barbecue grills are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Guests can appreciate conveniences like 2 bathrooms and a washer/dryer, and other amenities include a sitting area and an LCD TV. Housekeeping is not available.
H'Residences - Q Stay offers 2 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms.

Recreational amenities at the apartment include an outdoor pool and a 24-hour fitness center.
During your stay at H'Residences - Q Stay, you're just a quick walk from Cavill Avenue. Free self parking, an outdoor pool, and a 24-hour gym are available. This comfortable apartment building has 2 apartments. Each apartment includes amenities such as free WiFi and a deep soaking tub.
  • Each apartment offers a kitchen, a washer/dryer, and 2 bathrooms
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and coffee/tea in a common area
  • Onsite recreation includes a 24-hour gym
  • Steps from Cavill Avenue and 5 minutes by foot from Surfers Paradise Beach
H'Residences - Q Stay offers its guests an outdoor pool and a 24-hour fitness center. H'Residences - Q Stay also features barbecue grills, a garden, and coffee/tea in a common area. Free self parking is available.

This 3.5-star Gold Coast apartment is smoke free.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 50-inch LCD TV

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Limited-hour front desk
  • Luggage storage
  • No housekeeping service

Location highlights

  • Near the airport

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 units
  • Garden
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 5:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Suite 54/level 2, 9 Ferny Avenue Surfers Paradise]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 10 AM-2 PM on Sundays and Public Holidays.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 5:00 PM and midnight
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Suite 54/level 2, 9 Ferny Avenue Surfers Paradise
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

H'Residences We Accommodate Apartment Surfers Paradise
H'Residences We Accommodate Apartment
H'Residences We Accommodate Surfers Paradise
H'Residences We Accommodate
H'Residences We Accommodate
H'residences Q Stay Apartment
H'Residences - Q Stay Apartment
H'Residences - Q Stay Surfers Paradise
H'Residences - Q Stay Apartment Surfers Paradise

H'Residences - Q Stay Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 3 out of 7 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

4.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was lovely. Modern with great views in a very nice building. We were so close to the action of Surfers and so close to the beach. Had a great week. The only issue is having to get the keys from another building before moving in. Can be a of a bummer trying to find parking and the like but I am being a bit of a sook here. Nice place to stay
Stayed 7 nights in Jul 2024

2/10 Terrible

maria magdalina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Full of cockroaches aircon not working properly
Stayed 7 nights in Jan 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was in a horrible condition. The room was smelling of cigarette smoke . It was very untidy and disgusting for a Hilton brand. We opted to book a different hotel and had to forgo the $2565 paid to Q-Stay. Never book any hotel linked to Q-Stay.
Stayed 8 nights in Apr 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Only the location Other than that I wouldn’t pay 1400 on this apartment again. Couch was broken. No toilet paper! Especially during corona virus! Dinning and balcony table were not wiped Down. Apartment smelt
Stayed 7 nights in Mar 2020

8/10 Good

Robert

Travelled with family
Liked: Staff & service

Can do a little better

Great unit in a great location. It needs an update on sofa bed/ lounge and some more equipment like a DVD player in the lounge room. Needs a better clean of carpets and balcony etc . Bathrooms were very good and clean
Stayed 7 nights in Dec 2019

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
With the exception of the shower handle falling off and difficulty starting the stove top, the suite was lovely. Great location for dining out, ing for a drink or shopping. Very close to beach too.
Stayed 2 nights in May 2019

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay, clean apartment, close to everything
Stayed 2 nights in Jan 2019