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Hope Harbour Hotel

3.0 star property

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Photo gallery for Hope Harbour Hotel

Exterior
Terrace/patio
Exterior
Front of property
2 Beds with Balcony

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Bar

Explore the area

View in a map
11 John Lund Dr, Hope Island, QLD, 4212
  • Place, Southern Moreton Bay Islands National Park
    ‪6 min drive‬
  • Place, Sanctuary Cove Golf and Country Club
    ‪7 min drive‬
  • Place, Sanctuary Cove Marina
    ‪7 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪47 min drive‬

Room options

View all photos for Studio Apartment 2 Queen Beds No Balcony

Desk, blackout curtains, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds No Balcony

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment 2 Queen Beds with Balcony

Studio Apartment 2 Queen Beds with Balcony | Terrace/patio

Studio Apartment 2 Queen Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment 2 Queen Beds with Harbour View

Living area

Studio Apartment 2 Queen Beds with Harbour View

  • Harbour view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment 2 Queen Beds Waterfront

Desk, blackout curtains, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds Waterfront

  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Apartment 3 Queen Beds with Washing Machine

Desk, blackout curtains, iron/ironing board, bed sheets

Suite Apartment 3 Queen Beds with Washing Machine

  • Sleeps 6
  • 3 Queen Beds

View all photos for Two Bedroom Apartment 3 Queen Beds No Balcony

Desk, blackout curtains, iron/ironing board, bed sheets

Two Bedroom Apartment 3 Queen Beds No Balcony

  • Sleeps 6
  • 3 Queen Beds

View all photos for Two Bedroom Apartment 4 Queen Beds Waterfront

Desk, blackout curtains, iron/ironing board, bed sheets

Two Bedroom Apartment 4 Queen Beds Waterfront

  • Water view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Studio Apartment 2 Queen Beds Waterfront

Desk, blackout curtains, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds Waterfront

  • Sleeps 4

View all photos for Studio Apartment 2 Queen Beds With Balcony

Lobby

Studio Apartment 2 Queen Beds With Balcony

  • Sleeps 4

View all photos for Suite Apartment 3 Queen Beds

Desk, blackout curtains, iron/ironing board, bed sheets

Suite Apartment 3 Queen Beds

  • Sleeps 6

View all photos for Two Bedroom Apartment 3 Queen Beds No Balcony

Lobby

Two Bedroom Apartment 3 Queen Beds No Balcony

  • Sleeps 6

View all photos for Two Bedroom Apartment 4 Queen Beds Waterfront

Desk, blackout curtains, iron/ironing board, bed sheets

Two Bedroom Apartment 4 Queen Beds Waterfront

  • Sleeps 8

Standard Queen Room

  • Sleeps 4

View all photos for Studio Apartment 2 Queen Beds No Balcony

Desk, blackout curtains, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds No Balcony

  • Sleeps 4

View all photos for Studio Apartment 2 Queen Beds With Harbour View

Desk, blackout curtains, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds With Harbour View

  • Sleeps 4

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About this property

Hope Harbour Hotel

Riverfront hotel with 2 outdoor pools and a golf course
2 outdoor pools, a golf course, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness center.
Hope Harbour Hotel's great location gets high marks from our customers. During your stay, you'll be close to Warner Bros. Movie World. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi in some public areas
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include laundry facilities, an elevator, and a terrace
  • Onsite recreation includes a golf course and a gym
  • Guests have great things to say about the clean accommodations and the location
  • 11 minutes by car from Warner Bros. Movie World and 12 minutes from Dreamworld
As a guest of Hope Harbour Hotel, you'll find 2 outdoor swimming pools, a golf course, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Hope Harbour Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gold Coast hotel.

The hotel hosts a free manager's reception daily.
Hope Harbour Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay
  • Towels fee: AUD 8 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 2:00 PM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 367 out of 1263 reviews
Rating 8 - Good. 271 out of 1263 reviews
Rating 6 - Okay. 219 out of 1263 reviews
Rating 4 - Poor. 159 out of 1263 reviews
Rating 2 - Terrible. 247 out of 1263 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

robert

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Sheets on bed where dirty,old bottle of water left on the floor in bedroom.toilet not cleaned and cracked plus water leaking internally.air con barely works,swimming pool dirty and pump room door broken. No security.main fire exit door on ground level lock smashed off and door open for anyone to access building,back door near loading dock wide open and broken can not be shut or locked allowing anyone to access the building.underground car park open to anyone,no boom gate etc no security guard on premises. My parnter had to ring police to arrest a man that was on drugs and harassing people in the bar area that had walked in off the street.no one took action so we did then left immediately not staying on our last night. Overall very sad and run down place with no security.highly not recommend!
Stayed 2 nights in Nov 2025

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Brett

Stayed 2 nights in Oct 2025

8/10 Good

Marine

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel is well located with a nice view on the marina. The stay was very pleasant apart from the check in. First of all, my partner called the hotel a day before to inquire about breakfast, asking if it is including or extra and the person on the phone was very rude and said they couldn't provide this information over the phone, before actually answering! Then, when we arrived at the hotel, we were given a room number and the code to this room. We entered and started walking around the room, only to realise there were clothes and other items, so there was already someone occupying the room.... that's a pretty strong breach of privacy for this person! The booking system should be updated.... Then we were given another room on another floor and when we came in, we realised the bathroom hadn't been cleaned! The cleaner who came to clean the bathroom was lovely and even though it wasn't her fault that the bathroom hadn't been cleaned in the first place, she worked as quickly as possible so we could use the bathroom. Overall good but could be much nicer with a better organisation.
Stayed 1 night in Oct 2025

4/10 Poor

Steve

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Prior to booking, I enquired for an early check in due to a wedding I needed to attend and told no problem, I sent a message asking for check in details the day before, no answer, on arrival I was advised $20 fee for early check in, no issue, was then advised room would be ready in 30 minutes, advised again another 30 mins, all up waited 1hr 10 mins. This establishment is obviously understaffed and in need of maintenance.
Stayed 1 night in Oct 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Derren

Must Try a Lot Harder. Overpriced for what it is.

This was just an 8 hour stay between flights. Checked in no real problem. The lady behind the counter couldn’t decide if she was cleaning the desk area or serving her customer. Her English was poor. The room keyboardcomes in the form of a text message. A long walk takes us to the door. A degree in micro electronics is required to open it. What is wrong with a physical key? Eventually in the room, the ‘harbour view’ that cost extra was lovely except you had to stand on a chair to get it. It’s a misrepresentation in room 2030 to say it’s a harbour view, though the top of some taller masts can be seen. The room itself was hit and miss. Beds and showers were good enough. Tiles in the bathroom were broken and dangerous. We wanted to get a few hours sleep before a 24 hour flight to London but this was not possible. First, and worst, 2030 has an adjoining door to a service room ( for no sensible reason that I could see, where someone scrubbed and splashed and created for and hour and woke us. Then the housekeeper bange on the door as she couldn’t remember if she had serviced the room. You don’t have to check out formally so we just walked out. At the airport I took a call from the hotel. Another voice that did not speak English well. She wanted to know my name for some reason. Must try harder
Stayed 1 night in Oct 2025

6/10 Okay

Miranda

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have taken photos of the room we stayed in - the curtains were broken, a lot of mould in the shower and ceiling, carpets not vacuumed properly and broken tap in the vanity of bathroom.
Stayed 1 night in Oct 2025

4/10 Poor

Christine

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
The first room that I was given was horrific. I requested a different room, which was much better, but still very ‘tired’. The room furnishings, upholstery, curtains, carpet need to be replaced. This property is in dire need of a renovations. There were no additional security features on the room’s door. And the front entrance to the property was always left wide open. Additional room services such as cleaning was an additional cost.
Stayed 6 nights in Oct 2025

2/10 Terrible

Brett

Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst hotel I have ever been to. We didn't stay at all left immediately upon seeing the absolute state of the place.
Stayed 2 nights in Oct 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 7 nights in Oct 2025

2/10 Terrible

Patricia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not clean. I had to ask for another set of sheets because the sheets had been slept in. There was no remote for the television and it could not be used. Workman began work at 6.30am in the room above us and it was not possible to continue to sleep. We were meant to stay 3 nights but booked out after one night.
Stayed 3 nights in Oct 2025

2/10 Terrible

Prince

Disliked: Cleanliness, staff & service, property conditions & facilities
Food is bad. What ever we ask no is the answer very bad.
Stayed 7 nights in Oct 2025

2/10 Terrible

Keith

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complete Disaster !! When we arrived at the hotel there was no staff at reception then quickly the chef came out and was doing chef and reception, the dining area was completely unorganised the pool had underwear in it at the deep end piles of cigarettes around the pool, there was a smaller pool area that was full of mould and green algae the pool didn’t look like it had been cleaned in weeks or months , our room had COCKROACHES in it, we quickly packed our bags and went to reception and the manager looked disinterested and was unapologetic just asked did we want a refund , some rooms were under renovation which is totally understandable but the halls were left dirty with wood chipping and shaving all down them would definitely not be back and will NOT be recommending to anyone !
Stayed 1 night in Oct 2025

4/10 Poor

Kimberley

Disliked: Staff & service
I didn’t arrive until 6pm only to find my room was not ready and still had to be cleaned. After being at kids sport all day and just wanting to shower only to find out towels are not included. You have to pay $8 for a towel. Also found the cake of soap from the previous guest still in the shower. Fair to say I won’t stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Sal

Stayed 1 night in Oct 2025

2/10 Terrible

Lee

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
Front desk continued an argument with staff for 10 mins while we waited to be booked in. Room unclean and suspect sheets not changed as dirty near feet. Hair in bathroom, windows grubby and we had to rehang curtains in order to close them. Toilet cistern had a huge crack, empty toilet roll on holder - unkept, untidy and unfriendly
Stayed 2 nights in Oct 2025

4/10 Poor

Zane

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Loud bass like noise constantly happening. Slow check in process and room needs significant maintenance. Holes in doors etc
Stayed 1 night in Oct 2025

6/10 Okay

Enrico

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was lacking maintenance, bed poorly made. Needs an upgrade.
Stayed 1 night in Oct 2025

4/10 Poor

Tzila

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The room curtains were tipped for the price that we paid pwe night did was not satisfactory. I was disappointed that the bathroom in the room was renovated, but there were things that were not completed correctly or nit sealed at all.
Stayed 2 nights in Sep 2025

2/10 Terrible

Samuel

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a hotel, but a front for a scam. Upon trying to check in (late, having informed the hotel we would be checking in late and having received acknowledgement) there was nobody at reception. Nobody answered the phone, the front doors were wide open, looked liked a total mess. The only people present were the police arresting someone. We were forced to find accomodation elsewhere - not easy or cheap late at night with young children. In an attempt to get a refund in the following days - Hotels.com refused, saying they will only provide a refund if the hotel agrees. Of course the hotel did not agree, saying they don’t do check ins after 8pm, and if the guests don’t turn up before 8, they lose the money - even when they have a previous agreement to a late check in. And Hotel.com’s response? Sorry, nothing we can do. How does Hotels.com take money for a service they haven't provided, knowing they have not provided, then blame a third party for not being able “to process a refund”. Don’t ever stay at this hotel, and don’t ever use Hotels.com
Stayed 1 night in Oct 2025

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Jennifer

Travelled with partner
Room needed maintenance. Door knobs coming off and some lights need repair.
Stayed 1 night in Oct 2025

2/10 Terrible

Jing

Business traveller, Travelled with family
Disliked: Cleanliness, property conditions & facilities
Title: Very disappointing stay in Room 2021 Rating: ★☆☆☆☆ I rarely post negative reviews, but our experience in Room 2021 was far below basic standards. We found two cockroaches—one in the room and another in the bathroom—which immediately raised hygiene concerns. The bedside curtain was broken on one side and wouldn’t close properly. The kettle was filthy inside with black, sticky residue; we didn’t dare use it and had to buy bottled water from the supermarket instead. The bathroom ceiling looked unfinished, with plasterboard visibly exposed. These issues suggest both poor cleanliness and neglected maintenance. For guest safety and comfort, I recommend a thorough pest treatment, proper deep cleaning and replacement of the kettle, immediate repair of the curtain, and completion of the bathroom ceiling. Until these are addressed, I cannot recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nirut

Liked: Cleanliness
Stayed 1 night in Sep 2025