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Hope Harbour Hotel

3.0 star property

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Photo gallery for Hope Harbour Hotel

Exterior
Front of property
BBQ/picnic Area
Desk, blackout curtains, iron/ironing board, bed sheets
2 Beds with Balcony

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Bar
  • Pool
  • Free WiFi

Explore the area

View in a map
11 John Lund Dr, Hope Island, QLD, 4212
  • Place, Sanctuary Cove Marina
    ‪4 min drive‬
  • Place, Warner Bros. Movie World
    ‪10 min drive‬
  • Place, Dreamworld
    ‪10 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪43 min drive‬

Room options

View all photos for Standard Queen Room

Desk, blackout curtains, iron/ironing board, bed sheets

Standard Queen Room

  • Sleeps 2

View all photos for Standard Room 2 Beds

Desk, blackout curtains, iron/ironing board, bed sheets

Standard Room 2 Beds

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Beds with Balcony

2 Beds with Balcony

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Harbour King Spa Suite

Desk, blackout curtains, iron/ironing board, bed sheets

Harbour King Spa Suite

  • Sleeps 2

View all photos for Studio With Sea View

Desk, blackout curtains, iron/ironing board, bed sheets

Studio With Sea View

  • Sleeps 4

View all photos for Balcony 2 Queen Beds

Lobby

Balcony 2 Queen Beds

  • Sleeps 4

Marina Harbour View 2 Beds With Balcony

  • Sleeps 4

View all photos for Standard Two Queen Beds

Desk, blackout curtains, iron/ironing board, bed sheets

Standard Two Queen Beds

  • Sleeps 4

View all photos for Marina View 2 Queen Beds with Balcony

Desk, blackout curtains, iron/ironing board, bed sheets

Marina View 2 Queen Beds with Balcony

  • Sleeps 4

View all photos for Deluxe King Room with Marina View

Desk, blackout curtains, iron/ironing board, bed sheets

Deluxe King Room with Marina View

  • Sleeps 2

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About this property

Hope Harbour Hotel

Riverfront hotel with 2 outdoor pools and a golf course
2 outdoor pools, a golf course, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness center.
Hope Harbour Hotel's great location gets high marks from our customers. During your stay, you'll be close to Dreamworld. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi in some public areas
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include laundry facilities, an elevator, and a terrace
  • Onsite recreation includes a golf course and a gym
  • Guests have great things to say about the clean accommodations and the location
  • 11 minutes by car from Warner Bros. Movie World and 12 minutes from Dreamworld
As a guest of Hope Harbour Hotel, you'll find 2 outdoor swimming pools, a golf course, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Hope Harbour Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gold Coast hotel.

The hotel hosts a free manager's reception daily.
Hope Harbour Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 2:00 PM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 353 out of 1191 reviews
Rating 8 - Good. 257 out of 1191 reviews
Rating 6 - Okay. 208 out of 1191 reviews
Rating 4 - Poor. 149 out of 1191 reviews
Rating 2 - Terrible. 224 out of 1191 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Aug 2025

2/10 Terrible

Krystina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place I have ever stayed!! And the worst service I have ever experienced. When i told the manager - an Asian woman with brry very limited English) of a dead animal smell in my room she told me to leave and then became abusive. This was in the middle of the dining room as she was also the chef. I was refused another room and told to leave the hotel. I was verbally abused my a male member of staff as well who was also the barman. Guests were mortified at their behaviour. Other guests also said the service had been disgraceful. The dining room was dirty, the food was not as described on the menu. It was one lady trying to manage the whole premises including the dining room. The fitness centre was an absolute disgrace- every machine was broken, cables were hanging everywhere, very dangerous and unsafe, looked like no one had checked it in months. My room was old- something dead such as a rat or a rodent was creating a terrible smell, this was masked on the first night be deodoriser but by the second night it was rank. I believe the owver knew about this but had no other rooms and did not want to reimburse me- which is why she was rude and abusive when I brought it to her attention. I am absolutely astounded this property is allowed to operate. To take money off people on return for a very poor and sub standard experience. It’s time for this property to close or be take over by competent managers who employ staff.
Stayed 2 nights in Aug 2025

4/10 Poor

Gavin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed for 7 nights and my room was never cleaned. Inside the room there was no wardrobe or chest of drawers to hang my clothes. There was no shower gel or shampoo or mug to drink the complimentary coffee. The room had not been painted for years looking at the colour disfiguration and dirt. Too few staff. A chinese woman was the only person always on duty. Breakfast was ok and the bar too. Other friends had better and cleaner rooms. Very disappointing considering I paid 3 months in advance over £400 English pounds. Overall it was a good job I only stayed in the room to sleep.
Stayed 7 nights in Jul 2025

10/10 Excellent

CHRISTINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property situated in a very quiet area along the harbour. The staff are very personable and helpful. Rooms are spacious and clean with balconies that overlook the pools. We have stayed here once before and will return again.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable and quiet
Stayed 1 night in Aug 2025

4/10 Poor

Heather

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The
Stayed 4 nights in Aug 2025

6/10 Okay

Wesley

Business traveller
Disliked: Property conditions & facilities
Need to have more options for dinner than just Pizza in the Bar as you are a fair distance away from the local tavern or shopping centre especially if you don't want to travel far.
Stayed 3 nights in Jul 2025

6/10 Okay

Brian

Stayed 2 nights in Aug 2025

10/10 Excellent

Magreth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Marc

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For under $200 per night we did get a decent bed and the surrounding area was relatively peaceful compared to a unit in Surfers. The complex looks like it is being run on a very tight budget, multiple lights in our room werent working, the air con was old and very noisy, reception hours are limited and even then it was hard to find someone to help check in, the Gym is 'broken' so no access allowed, and on check out the one lift that was working decided it wasnt going to work, and again, because there is no one at reception you couldnt request that it be looked at. Overall it was an 'average' place to stay, but then the rate was cheap, so that made it acceptable.
Stayed 2 nights in Aug 2025

2/10 Terrible

Simon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel recently and unfortunately, the experience wasn’t great. The room was very dusty, which triggered my allergies badly—we had trouble breathing in the middle of the night. There was also visible mold in the shower, which added to the discomfort. The layout of the hotel is quite maze-like. Depending on where your room is, you might have to walk a long way from the elevator, which can be inconvenient, especially with luggage. On a more positive note, the surrounding area was decent, but I recommend doing some research beforehand to get a better sense of what's nearby. I didn’t try any of the restaurants or cafes in the area, so I can’t speak to that part of the experience. Overall, I wouldn’t recommend this hotel if you're sensitive to dust or mold, or if you're looking for easy access to your room.
Stayed 3 nights in Jul 2025

2/10 Terrible

Tania

Stayed 1 night in Jul 2025

6/10 Okay

Tracie

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
No call back from reception, no phone in room to contact them. Had to remove timber frame to turn tv on ourselves. No coffee cups in room. Guest service not up to expected standards
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Business traveller
Liked: Cleanliness
The hotel was understaffed and empty, cash only at the bar and restaurant. the hotel was empty. I think it is not being run properly
Stayed 1 night in Jul 2025

8/10 Good

STEVEN

Stayed 1 night in Jul 2025

10/10 Excellent

Nirut

Stayed 1 night in Jul 2025

2/10 Terrible

Sherrie

Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property so spacious and clean awesom food awesome staff
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was NO room service for clean towels or rubbish removal, which is bad when I stayed four nights, but thankfully had brought my own towels and removed my own rubbish. There was also NO cutlery or coffee mugs and only paper plates & bowls, but the actually Resort is beautiful and very luxurious
Harbour views
Stayed 4 nights in Jul 2025

2/10 Terrible

Shannon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is terrible pls do not book if you have kids !
Stayed 3 nights in Jul 2025

6/10 Okay

Raymond

Disliked: Staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Raymond

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in only to be given a dirty room with someone's pubic hair all in the bathroom. Asked for another room or to be cleaned. Told maybe I should find somewhere else. Given a second room which I couldn't gain access. Went back to reception to be told by the Chinese owner that I'm giving her stress and I should go elsewhere. Was then given a third room that was also filthy.would not recommend this property.
Stayed 1 night in Jul 2025

8/10 Good

Tara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property was clean and friendly. We werent provided with tea bags . No exhaust fan in the bathroom in which caused the mirror to fog up everytime. Maybe have Netflix available and maybe provide a continental breakfast for room service.
Stayed 4 nights in Jul 2025

4/10 Poor

Ibrahim

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap price is reflected in everything at this property. Linen cleanliness, room amenities, room toiletries all well below par. Service levels were appalling, toilet seat fully broken asked to have it fixed 3 times and still not done. Reception lady was very fake and did not care.
Stayed 2 nights in Jul 2025