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Jewel Apartments by Coastal Letting Co

3.5 star property

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Exterior
Exterior
Superior Apartment | Living area
Full-sized fridge, microwave, oven, stovetop
Superior Apartment | Living area

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
36 Old Burleigh Rd, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪3 min walk‬
  • Place, Surfers Paradise Beach
    ‪14 min walk‬
  • Place, Cavill Avenue
    ‪19 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

View all photos for Superior Apartment, 2 Bedrooms, Ocean View

Superior Apartment, 2 Bedrooms, Ocean View | Living area

Superior Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Apartment

55-cm Smart TV with digital channels, Netflix, streaming services

Superior Apartment

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

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Exterior
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  • Kitchen
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includes taxes & fees
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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Jewel Apartments by Coastal Letting Co

Apartment with free parking, near The Star Gold Coast
Along with an outdoor pool, this apartment building has a garden and free self parking. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and an electric kettle, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
Jewel Apartments by Coastal Letting Co offers 3 air-conditioned accommodations with washers/dryers and hair dryers. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 55-cm Smart televisions come with digital channels and Netflix.

Recreational amenities at the apartment include an outdoor pool.
During your stay at Jewel Apartments by Coastal Letting Co, you're just a quick walk from Broadbeach Beach. Features include free self parking and an outdoor pool. This comfortable apartment building has 3 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a Smart TV
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 3-minute drive from The Star Gold Coast and a few minutes from Surfers Paradise Beach
Jewel Apartments by Coastal Letting Co offers its guests an outdoor pool and a garden. The front desk is open around the clock. Self parking is free.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: AUD 25 per day

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-cm Smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Garden

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift

Services and conveniences

  • Iron/ironing board
  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Peninsular Drive, Surfers Paradise]
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Peninsular Drive, Surfers Paradise
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Jewel Apartments by Coastal Letting Co Apartment
Jewel Apartments by Coastal Letting Co Surfers Paradise

Jewel Apartments by Coastal Letting Co Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

7.6/10

Cleanliness

6.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Sarah-Jane

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I travel for a living and this is literally the worst travel experience of my life. Absolutely detestable agency that uses high paying customers to live through shockingly poor maintenance and dilapidated properties. If you want to ruin your holiday and have a living hell experience look no further than Coastal property letting agency. Just some of the issues - stench from the bathroom drains, mouldy washing machine, filthy floors, taps falling off, stove didn’t work, curtains broken, chipped bowls & cracked glasses, no wifi, no working vacuum cleaner. I could go on but at the price point charged per night it was an absolute disgrace. Requested my money back and no redress given other than disingenuous “sorreee” followed by the constant intrusion to fix things (the stench never went away) that should have been undertaken before charging guests. Jewel common areas were lovely but be warned, the location is a wind tunnel and it’s very noisy! We were woken at or before 5 am most days with the garbage truck or construction noise. 5 week stay Aug - Sept 2025.
Faeces on the floor
Faeces on the floor
Broken key fob
Faeces on the furniture
Stayed 24 nights in Aug 2025

8/10 Good

Lydia

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Aug 2025

8/10 Good

liviu

Liked: Amenities, property conditions & facilities
Stayed 14 nights in Jul 2025

6/10 Okay

Regina

Travelled with family and small children
Loved that the beach was right across the walkway. The apartment was modern and relatively tidy. Unfortunately there were no instructions on which entrance to use from the carpark to enter the building (there are two residences buildings). There should be a booklet to explain how to use everything in the apartment (sound system, wifi, curtain openers & doorbell unit & how to access the pool). It also would have been nice to know there was a convenience store in the other residence building. We didnt discover this until our last day. The pool on level 3 was closed, which was part of the reason we booked this place, so that was disappointing. The pool on the ground level was good, although our key fobs only worked in one entry door. The washing machine smelled and was dirty, so I had to clean this before we used it. The apartment was modern and tidy, but the bathroom drains were not clean, you could visibly see the grime buildup in the drain under the sink. Ideally more toilet paper and towels would have been made available, for the beach & pool. The ocean view was only from one corner of the outdoor area. Would have been nice to have outdoor lights in the covered decking area, at night. There also weren’t any dining options within walking distance (besides the Langham restaurant).
Stayed 7 nights in Apr 2025

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, room comfort

Perfect family holiday

Great location and facilities for kids. Unit was on the beach and access to great pools.
Stayed 3 nights in Feb 2025

6/10 Okay

Hassan

Disliked: Cleanliness
Stayed 7 nights in Feb 2025

4/10 Poor

Guiseppina

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our room was not cleaned pool was to busy
Stayed 4 nights in Jan 2025

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

SUSAN

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Jewel residence was a lovely place however I certainly wouldn’t say that the apartment had “ocean views” We had a brief glimpse of the beach out of 1 corner window. At best it should have be advertised as partial ocean view. It was incredibly disappointing the lack of ocean views for the price paid. The apartment is clean and modern. Only 1 bathroom which was a rude shock. Beds were very comfortable. Coastal letting was less than helpful when I contacted them to enquire about the lack of ocean views and other small issues. Would be very reluctant to book anything through them again due to inaccurate advertising. Pools were inviting and the close proximity to the beach is very convenient with children.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
The property was fantastic, had a great view and the facilities were excellent. Beds were also very comfortable.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, room comfort

Beachfront apartment

Lovely modern apartment, with part ocean views. Great amenities, including gym, sauna and pool.
Stayed 2 nights in Jul 2024