Aparthotel

Mantra Crown Towers

4.5 star property

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Photo gallery for Mantra Crown Towers

Fitness facility
Exterior
Miscellaneous
Room, 2 Bedrooms
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Explore the area

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5-19 Palm Avenue, Surfers Paradise, QLD, 4217
  • Place, Surfers Paradise Beach
    ‪3 min walk‬
  • Place, Chevron Renaissance
    ‪5 min walk‬
  • Place, Cavill Avenue
    ‪9 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪29 min drive‬

Room options

Three-Bedroom Apartment

  • Sleeps 8

One Bedroom Apartment

  • Sleeps 3

Two Bedroom Apartment

  • Sleeps 6

Two Bedroom Apartment With Ocean View

  • Sleeps 6

Room, 1 Bedroom

  • 82 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Bedrooms

  • 116 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

Room, 2 Bedrooms (Ocean)

  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

Room, 3 Bedrooms

  • 166 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

Similar properties

About this property

Mantra Crown Towers

Luxury aparthotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free aparthotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Weekly housekeeping is available.
Mantra Crown Towers offers 74 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. These individually decorated and furnished accommodations include dining tables. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Televisions come with cable channels. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Our customers tell us they can't get enough of the helpful staff at Mantra Crown Towers. During your stay, you're just a quick walk from Surfers Paradise Beach. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa. Built in 1997, this luxury aparthotel has 74 apartments on 39 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy Thai cuisine while dining at Chiang Mai Thai
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Treat yourself to facials, body scrubs, or manicures and pedicures at the spa
  • Services include babysitting, a kid's club, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Surfers Paradise Beach and Cavill Avenue
  • Airport drop-off shuttle service available for a fee
Mantra Crown Towers offers its guests a full-service spa, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

An outdoor pool, a children's pool, and a hot tub are also featured at the luxury Mantra Crown Towers. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Gold Coast aparthotel is smoke free.

Chiang Mai Thai - This restaurant specializes in Thai cuisine and serves dinner only.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Body scrubs
  • Facials
  • Full-service spa
  • Hot tub
  • In-room massages
  • Indoor pool
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Cot: AUD 10 per day
  • Playground

Restaurants on site

  • Chiang Mai Thai

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee

Dining

  • A bar/lounge
  • A restaurant
  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 31-inch TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Gym
  • Waterslide
  • Scuba diving nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 39 floors
  • 74 units
  • Built in 1997
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Nearby construction of 2 high-rise towers on Palm Avenue, which is the street in front of the property, may cause noise disturbance. Work is underway Monday–Saturday from 6:30 AM-6:30 PM. Work is scheduled for completion in December 2029

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 25 per person
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mantra Crown Towers offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Crown Mantra
Crown Mantra Towers
Crown Towers Mantra
Mantra Crown
Mantra Crown Towers
Mantra Crown Towers Aparthotel
Mantra Crown Towers Aparthotel Surfers Paradise
Mantra Crown Towers Surfers Paradise
Mantra Towers
Crown Towers Hotel Surfers Paradise
Mantra Crown Towers Gold Coast/Surfers Paradise
Mantra Crown Towers Aparthotel
Mantra Crown Towers Surfers Paradise
Mantra Crown Towers Aparthotel Surfers Paradise

Mantra Crown Towers Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 711 out of 1698 reviews
Rating 8 - Good. 636 out of 1698 reviews
Rating 6 - Okay. 206 out of 1698 reviews
Rating 4 - Poor. 108 out of 1698 reviews
Rating 2 - Terrible. 37 out of 1698 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a fabulous 2 bedroom apartment with views to the beach and over the pool. A home away from home . Everything we needed was there . Close proximity to the tram at the Cypress st Station restaurants and shops. Very comfortable beds. Only thing I think could be improved is the cleanliness of the apartment Dust on skirting boards and edges of room . and behind bedside tables. Looks like nothing has been moved in order to clean properly for a little while. Shower screens not that clean .
Stayed 5 nights in Oct 2025

10/10 Excellent

Ashleigh

Travelled with family and small children
Liked: Cleanliness, amenities
Lovely staff, clean room and amazing pool
Stayed 4 nights in Oct 2025

8/10 Good

Graham

Liked: Cleanliness, room comfort
Property as a whole lacked atmosphere, coffee shop never seemed to be open and we did struggle to locate shops.
Stayed 4 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, room comfort
I loved the pool area and didn't mind the construction. Large apartment for 1 brm but only very basic of cooking utensils.I found the food outlet unfriendly being cash only and did ignore you.
Had a great pool area.
Stayed 4 nights in Sep 2025

10/10 Excellent

LINDSAY

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Richard Andrew Donald

Liked: Cleanliness
Great staff
Stayed 7 nights in Sep 2025

8/10 Good

Kim Simone

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Expedia need to update the peoperty details as it said there was a bar and restaurant at the property and there wasnt apparently hasnt been for quite awhile. We may have looked for alternative accommodation
Stayed 8 nights in Aug 2025

8/10 Good

Claire

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Adele

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Shaun Robert

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Epic family stay. Safe, comfortable and awesome for the kids too. Views were incredible
Stayed 4 nights in Sep 2025

8/10 Good

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
Great outdoor and indoor pools. Close walk into the heart of Surfers and super close to tram. Lovely authentic Thai restaurant on property. Beautiful views!
Stayed 9 nights in Sep 2025

8/10 Good

Aimee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
We just came back from a fabulous stay here. We stayed in the 3-Bedroom Apartment with both beach and city views and the size of the apartment was fantastic. Beds were super comfortable and the apartment was well equipped. The outdoor is great but a bit cold in the water unless the sun is shining. Kids had a blast in the kids pool. Only issues were that the outdoor spa was tepid at best for our stay and the indoor spa was not clean on some days. The property is tired looking but the staff are amazing and it was super comfortable and homely. We loved our stay and will be back!
Stayed 7 nights in Sep 2025

10/10 Excellent

Phoenix

Liked: Room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent amenities such as pool, concenient to Surfers Paradise
Stayed 5 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
We stayed for a conference across the road, which was very accessible from the hotel.
Stayed 3 nights in Sep 2025

6/10 Okay

Annette

Travelled with family
Liked: Property conditions & facilities
We first arrived and we got a not very nice room. Curtains hanging off the runners not very clean rooms. We were told a week before arriving that there is construction next door but we would be put on the quiet side of the hotel, guess what we were put on the same side as the construction. Couldn’t even sit on the balcony. But I went to reception only to be told that they can’t move us as all the 3 bedroom apartments are on the construction side of the building. I wrote to the Manager and we were taken to another 3 bedroom apartment on the other side of the building 😀 that was simply amazing. It had beautiful rooms and bathrooms ! So our stay was amazing. Check what your rooms are before you book people. Wotif wasn’t much help either at the time. Said their hands are tied as it’s at the hotels discretion.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ravinder

Stayed 3 nights in Sep 2025

8/10 Good

Hannah

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

4/10 Poor

Kirra

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately this property hasnt had much change since I stayed 13 years ago. Room had water damage that left a moldy foul smell coming from the laundry. Other than that room was okay. Outdoor pool is freezing and heating in the other pools stopped working in the 2nd week. Reception were friendly though Overall property is run down and probably would not return due to these reasons given the price.
Stayed 11 nights in Aug 2025

6/10 Okay

Scott

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Great location but very run down.
Stayed 7 nights in Aug 2025

6/10 Okay

Darryl

Stayed 7 nights in Aug 2025

8/10 Good

Jacqui

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I read some more recent reviews before arrival and was second guessing my decision to book Mantra Crown Towers, however I enjoyed my short stay. Yes, this hotel is not new, but they have updated the facilities and room with paint, fixtures and furniture. I thought it was well maintained, especially the outdoor pool area. The staff were friendly and happy to assist. The rooms were very spacious and well equipped for my needs. My only negatives were: 1. I don't know what product the cleaners use in the shower, but I slipped over as I stepped in. The floor was slippery, as was the wall (realised that when I tried to reach out to stop the fall). Maybe the cleaner forgot to go back and wash down the product. 2. During our short stay I never noticed the cafe open. I didn't include breakfast with my package, so this didn't affect me.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I recommend this property.Would definitely stay again.Stayed for 2 weeks.Had grandchildren for a weekend and the pool was so popular.Cafe at the pool has breakfast and food at reasonable prices.Thai restaurant attached to building has really nice food Thank to the awesome staff for looking after us.
Stayed 14 nights in Aug 2025

10/10 Excellent

Ruby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and so accomodating. The room was spacious and clean. Facilities were awesome, we will definitely be back!
Stayed 2 nights in Aug 2025

4/10 Poor

Louise

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025