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Nightelier Mermaid Waters

3.5 star property
VIP Access

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Photo gallery for Nightelier Mermaid Waters

Free daily buffet breakfast
Reception
Breakfast, lunch, dinner served; al fresco dining
Outdoor pool, pool loungers
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪17 min walk‬
  • Place, The Star Gold Coast
    ‪3 min drive‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Family

Studio Family

Studio Family

9.4 out of 10
Exceptional
(13 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio Family Spa

Studio Family Spa

Studio Family Spa

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio King

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King

9.2 out of 10
Wonderful
(76 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Twin Queen

Studio Twin Queen

Studio Twin Queen

8.8 out of 10
Excellent
(20 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mermaid Suite

Mermaid Suite

Mermaid Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Accessible Studio King

Accessible Studio King

Accessible Studio King

9.0 out of 10
Wonderful
(12 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King or Twin Single

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King or Twin Single

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Nightelier Mermaid Waters

Hotel with a golf course, near The Star Gold Coast
This hotel features a golf course, an outdoor pool, and a restaurant. Free buffet breakfast and free self parking are also provided. Other amenities include a bar/lounge, concierge services, and dry cleaning.
Nightelier Mermaid Waters offers 104 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests can play rounds at the 9-hole golf course. Other recreational amenities include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Nightelier Mermaid Waters gets high marks from our customers. During your stay, you'll be within walking distance of Pacific Fair Shopping Centre. You'll find features like free self parking, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a golf course
  • Guests have great things to say about the convenient parking and the helpful staff
  • Just a 3-minute drive from The Oasis and a few minutes from The Star Gold Coast
Nightelier Mermaid Waters offers its guests a golf course and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Barbecue grills, an arcade/game room, and tour/ticket assistance are also featured at Nightelier Mermaid Waters. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Free covered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Nightelier Mermaid Waters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1005 reviews
Rating 8 - Good. 331 out of 1005 reviews
Rating 6 - Okay. 69 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bevan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes - Staff was very friendly , welcoming and accomadating to our needs. Comfy beds , clean linen and clean towels provided daily. Breakfast was always good and once again friendly smiling kitchen staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean, spacious room, quiet area. Super comfortable bed!
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with breakfast provided
Stayed 3 nights in Aug 2025

10/10 Excellent

Jay

Stayed 1 night in Sep 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Stayed 1 night in Sep 2025

8/10 Good

Erin

Stayed 2 nights in Sep 2025

10/10 Excellent

rupert

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind friendly staff, free drink and buffet breakfast included and accommodated us at the last minute
Stayed 1 night in Aug 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Geoffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised and will stay there again by choice. It was great value, the breakfast included was a great quality. The staff are very friendly. The pool is central but in a private location not like others where you are on display from the dining areas. The room was very big. Inside and out, it spacious and well laid out. Everything you want is there and is very handy to Pacific Fair, the casino, etc.
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Old beds
Stayed 1 night in Sep 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, adequately equipped services and friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and stay. Free buffet breakfast was amazing. Rooms very clean and actual daily room service unlike most hotels in aussie now. Would 100% stay again. Free large car park added bonus. Little playground for kids and pool.
Stayed 5 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, and breakfast was great too. Stayed before and loved it everytime
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The room was spacious, clean and tidy. Only downside was that it was loud with revellers possibly from the pub coming back to their room to party on. Also we couldn’t locate a TV remote which upset my daughter, but didn’t bother me enough to call reception.
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was amazing would return
Stayed 1 night in Sep 2025

10/10 Excellent

Putu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and good breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would attend again, great value
Stayed 1 night in Sep 2025

8/10 Good

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, great facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great live music in the restaurant!
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value accomodation. If you are looking for a one stop shop for your overnight stay, with dining and entertainment, you really can't go wrong.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place Clean Functional Easy access Friendly staff Nice breakfast
Stayed 3 nights in Aug 2025