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Ruby Apartments - Q Stay

3.5 star property

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Penthouse, 2 Bedrooms, River View | Private kitchen
Penthouse, 3 Bedrooms | Living area
Standard Apartment, 3 Bedrooms | Terrace/patio
Reception
Penthouse, 3 Bedrooms

Reviews

9.6 out of 10
Exceptional

Entire apartment

Sleeps 5

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
9 Norfolk Ave, Surfers Paradise, QLD, 4217
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Place, Chevron Renaissance
    ‪7 min walk‬
  • Place, Cavill Avenue
    ‪10 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪29 min drive‬

Room options

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4.4 out of 5, Excellent, 156 reviews
The price is €251
includes taxes & fees
15 Mar - 16 Mar
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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Ruby Apartments - Q Stay

This smoke-free apartment building features an outdoor pool, laundry facilities, and barbecue grills. Self parking is free. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a dining area and an electric kettle.
This apartment offers 2 air-conditioned accommodations with hair dryers and complimentary toiletries. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 22-inch LCD televisions come with digital channels.

Recreational amenities at the apartment include an outdoor pool.
During your stay at this apartment building, you're just a quick walk from Surfers Paradise Beach. You'll find features like free self parking, plus an outdoor pool and laundry facilities. This comfortable apartment building has 2 apartments. Free WiFi and a kitchen are available in the apartment.
  • Air-conditioned apartment with kitchen, dining area, and LCD TV
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and an elevator
  • Within a 15-minute walk of Surfers Paradise Beach and Cavill Avenue
This apartment offers its guests an outdoor pool, barbecue grills, and laundry facilities. The front desk is open around the clock. Free self parking is available.

This 3.5-star Gold Coast apartment is smoke free.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Tea bags/instant coffee

Dining

  • Dining table

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 22-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Outdoor furniture

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Limited-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Late check-in fee: AUD 50 for check-in between 5:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Suite 54 / Level 2, Retail Precinct (Circle on Cavill), 9 Ferny]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from June 28 2024 to March 27 2026 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 50 for check-in between 5:00 PM and 10:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Suite 54 / Level 2, Retail Precinct (Circle on Cavill), 9 Ferny
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ruby Apartments Q Stay

Ruby Apartments - Q Stay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.8/10

Cleanliness

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, property conditions & facilities
nice place
Stayed 5 nights in Nov 2024

10/10 Excellent

Sian

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views. Safe, quiet, great communication and customer service. We will be back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, room comfort

Great Stay

The Apartment was clean & was walking distance to all please in Surfers Paradise. Q Stay Customer Service was great.
Stayed 8 nights in Jan 2024

10/10 Excellent

Kegan

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2023

8/10 Good

Jody

Liked: Cleanliness, property conditions & facilities
Just arrived home from 7days stay at Ruby Apartments. We had accommodation for 5x adults and a1yr old. Overall it was located in a very convenient location, the views were great from the 28th floor. The showers roses/heads could do with some maintenance aswell as the bathroom door lock, as it kept jamming up. The washing machine could do with an inside clean/sanitation too. The furniture was uncomfortable for any R&R time on it 😕...quite hard, and there was a variety to choose from. Our designated underground carpark that was included for the 7days, had been claimed by several other vehicles by the 2nd day. (I did make calls) We ended up parking on the roadside outside everytime for the rest of our family's holiday. Still overall a nice spaced out apartment, lucky it has views to die for.
Stayed 7 nights in Jun 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment, overall excellent Kitchen items very basic, maybe some additional items in the kitchen like detergent, salad bowls and serving spoons etc. would be good
Stayed 3 nights in Apr 2023