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Santa Anne By The Sea

4.0 star property

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Photo gallery for Santa Anne By The Sea

A multi-story hotel with balconies, palm trees, and a sign indicating it is a 'Sulf Contained' hotel.
A living room with a blue sofa, a coffee table, and a dining area with wicker chairs.
A pool area with a hot tub, lounge chairs, and a staircase leading to an upper deck.
A modern hotel room with a balcony, a TV, and a dining area with chairs and a table.
A hotel room with a bed, a sofa, two wicker chairs, a glass table, a clock, a phone, and artwork on the wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Explore the area

View in a map
15 Anne Avenue, Broadbeach, QLD, 4218
  • Place, The Oasis
    ‪3 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪7 min walk‬
  • Place, The Star Gold Coast
    ‪10 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

View all photos for Superior Suite

A hotel room with a bed, a sofa, two wicker chairs, a glass table, a clock, a phone, and artwork on the wall.

Superior Suite

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern hotel room with a bed, a blue sofa, a glass table, wicker chairs, and a balcony with a view of the city.

Junior Suite

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Bathroom

Junior Suite

  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Santa Anne By The Sea

This smoke-free apartment building features an outdoor pool, a sauna, and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a washer/dryer and a sofa bed, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Santa Anne By The Sea offers 18 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Rooms have partially open bathrooms. Bathrooms include bathtubs or showers. This Gold Coast apartment provides complimentary wireless Internet access. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Santa Anne By The Sea, you're just a quick walk from Pacific Fair Shopping Centre. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 1999, this upscale apartment building has 18 apartments on 3 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony or patio
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include laundry facilities and an elevator
  • Onsite recreation includes a sauna
  • Within a 15-minute walk of Pacific Fair Shopping Centre and Gold Coast Convention and Exhibition Centre
Santa Anne By The Sea offers its guests an outdoor pool, a hot tub, and a sauna. WiFi is free in public spaces. Barbecue grills, tour/ticket assistance, and a garden are also featured at Santa Anne By The Sea. Self parking is free.

This 4-star Gold Coast apartment is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Cot: AUD 25 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Near a train station

Things to do

  • Heated pool
  • Golfing nearby
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 18 units
  • 3 floors
  • Built in 1999
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30.00

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 25 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 30.00 (subject to availability)
  • Crib (infant bed) fee: AUD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation.
Surcharges apply for use of the sofa bed in the guestrooms.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Santa Anne Sea
Santa Anne Sea Apartment
Santa Anne Sea Apartment Broadbeach
Santa Anne Sea Broadbeach
Santa Anne By The Sea Broadbeach, Gold Coast
Santa Anne By The Sea Hotel Broadbeach
Santa Anne By The Sea Broadbeach
Santa Anne By The Sea Apartment
Santa Anne By The Sea Broadbeach
Santa Anne By The Sea Apartment Broadbeach

Santa Anne By The Sea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 74 out of 192 reviews
Rating 8 - Good. 72 out of 192 reviews
Rating 6 - Okay. 29 out of 192 reviews
Rating 4 - Poor. 9 out of 192 reviews
Rating 2 - Terrible. 8 out of 192 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Emma

Liked: Cleanliness, communication
Pleasant stay
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good value, excellent off street parking, perfect location , very sleek check in !
Stayed 6 nights in Feb 2023
Verified review

6/10 Okay

Jing

Liked: Cleanliness, communication
It was what I was looking for: close to the sea and shopping. Great place!
Stayed 4 nights in Jan 2023
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location, with comfortable until layout. A very quick walk to the beach and many local dining options, including the local surf club.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

kapene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean property, close to pacific fair and oasis shopping Center.
Stayed 3 nights in Jul 2022
Verified review

4/10 Poor

Joanne

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Smelly and very untidy on the outside .. needs desperately updating … good location tho … old and outdated
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Dianne

Liked: Cleanliness
The lift was way too slow
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

David

Liked: Communication
Not as quiet as expected
Stayed 5 nights in Feb 2024
Verified review

6/10 Okay

Helen

Liked: Cleanliness, communication
Great location, basic room, clean but could use an update. Lift out of action atm so we got some steps in. Reception only open on the last day and he seemed lovely. We were sent communication via email for all our needs re check in and check out.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Bernard

Liked: Cleanliness, amenities, property conditions & facilities, communication
would be nice if there are tissue paper. I couldn't find any.
Stayed 3 nights in Sep 2022
Verified review

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities, communication
Would not recommend for the price. Very old .. poor facilities in comparison to others for price. No staff ever at reception.. smell of smoke from tenants everywhere ..
Verified review

6/10 Okay

CHRISTINE

Disliked: Communication
Received no information about how to get in. Lift very slow and broken down when I wantedto leave which meant that I had to rely on another guest to finish pacling and bring my gear down. Receiption not open when advertised.
Stayed 8 nights in Feb 2024
Verified review

6/10 Okay

Verified traveller

Disliked: Communication
Very basic old style accommodation. Too much outdoor lighting at night. Blockout drapes did not fully fit the openings. Thrre was no natursl light during the day due to the tall builing next door. Barbeque had been out of order for sometime but there wss no mention about it. Web info says to contact using given numbers, but they did not work at any time. Had to look up their website for email. Reception was never open.
Stayed 8 nights in Aug 2023
Verified review

2/10 Terrible

Shama

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
both hubby n i very ill from stay..so much dust and mould. we are both off work for a week!!!! ive paid $130 a night at a motel nearby in the recent past and had better conditions. your bed didnt even have a proper mattress protector. most places have a topper to disguise bad matress but not at yours. the sofa/sofabed needs to be disposed.... are average weight couple and it sank so badly. we had to use spare blanket to cover before sitting on it. did u even know your curtains are mouldly and can cause serious inhalant harm. Just like my husband n myself. ive lost a weeks wages now!!!!!!!!
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
The location was handy enough - a 10 minute walk to shops, restaurants and beach. The place offered everything it said but was terribly tired eg gnarled toilet seat, corroded shower, grotty floor tiles. A thick layer of dust at the back of the bed. TV screen was really grotty - making it look unclean. The kitchen supplies were scarce eg 3 coffee and 3 tea bags for 3 people over 3 days and a price list of 50c and $3 for a toilet roll for additional (if you could get to the front desk when it was open. It seemed rather mean-spirited. Parking was tight requiring a 20-point turn to park. Worse of all we booked for 3 adults and the unit was only suitable for a double - only a double bed and and worse of all an extremely uncomfortable sofa bed plonked right in front of the TV (I had to take ibuprofen every night to get at least some sleep). Overall a disappointing stay and I could not recommend this place.
Stayed 3 nights in Sep 2022
Verified review

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities, communication
First, a warning... They take a photo of the front and back of your credit card when you check in. The place was absolutely disgusting. I stay in the Gold Coast quite a bit and thought that this time I would just stay in an ok place and nothing fancy. Stayed on the first of March for 2 nights. Had to leave after the first night and book a different place because of a strong smell of urine and a solid chunk of human waste that was left on a spare blanket. Advised that they should be in contact with me about compensation. they never called. I got Expedia to contact them about a refund. They refused. The place is gross. So gross that I had to book another place to leave this place for my second night. It was actually that bad. And they clearly accept this as standard because they wouldn't even entertain even a partial refund. There's a group of about 5000 people all around Australia that travel to the Gold Coast several times every year to attend business events. I'm going to make sure they stay clear of this dumpster fire.
Verified review

2/10 Terrible

Paul

Disliked: Cleanliness, amenities, property conditions & facilities, communication
When we arrived we had an apartment allocated that was very dirty but absolutely stank of long term cigarette smoke it permeated everything and in fact the whole complex stank. They offered another apartment and this one had not even been cleaned. One lady from another one of their resorts came and did her best but the kitchen was flithy, the drawers were flithy and had food scraps in them. The cooktop was in such bad condition did not use it. This is room stank as well just not as bad. A drawer under the bed was out and broken on the floor and one window by the bed had no curtain so you could see straight into the bed. On further review the air con unit on the deck had rubbish under it clearly no one had even bothered to check it and had not done so for a while. Management sorted the drawer and curtain but took some of the deck rubbish but clearly did not really care. We spent the 1st 2 days cleaning and had to buy air freshners to get the atmosphere right. Old facility needing major maintenance including the slowest lift ever experienced, extremely dissatisfied with accomodation and have asked them what they are going to do about it was not up to standard for money paid and we are chasing for a partial refund. Summary terrible and apart from lady first day complacent staff. They said would review refund request never came back. We have been to the Gold Coast frequently much better options, avoid this property.
Stayed 6 nights in Jan 2024
Verified review

6/10 Okay

Shirley

Disliked: Cleanliness, communication
Walking distance to beach, restaurants, shopping
Stayed 3 nights in Mar 2022
Verified review

8/10 Good

Anna

Liked: Cleanliness, amenities
Disliked: Communication
Loved it was central to beach & shops Needs to be renovated
Stayed 4 nights in Mar 2022
Verified review

6/10 Okay

michael

Liked: Cleanliness, property conditions & facilities, communication
The property is next door to a massive high rise developement site with high noise levels day and night from the construction works. Had i known this i would not have booked this apart,i asked the manager to change rooms and was told impossible as full. do not stay at this place !!!
Stayed 21 nights in Feb 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Great stay close to everything.
Stayed 6 nights in Sep 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size unit and bed: however washing machine and dryer didn’t work well.
Stayed 8 nights in Mar 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Was attending conference at the Gold Coast Conference centre. Close to beach & restaurants
Stayed 7 nights in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everywhere. Spacious apartment. Onsite undercover parking was a bonus.
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean & tidy, accommodation was close to shops & restaurants, only down side to it was the construction noise early in the mornings
Stayed 5 nights in Jul 2019