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Voco Gold Coast

4.5 star property

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Photo gallery for Voco Gold Coast

Beach/ocean view
2 outdoor pools, open 6:00 AM to 9:00 PM, pool loungers
Premium bedding, minibar, in-room safe, desk
Exterior
Premium Room, 1 King Bed, Mountain View | Mountain view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • Place, SkyPoint Observation Deck
    ‪1 min walk‬
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Place, Cavill Avenue
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(6 reviews)
  • River view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(31 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(32 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(28 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(74 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(23 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Voco Gold Coast

Luxury Gold Coast hotel connected to the convention center, steps from SkyPoint Observation Deck
3 restaurants, 2 outdoor pools, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Voco Gold Coast offers 389 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Voco Gold Coast. During your stay, you'll be connected to the convention center, and just a quick walk from Surfers Paradise Beach. Features include free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the location
  • Steps from SkyPoint Observation Deck and 5 minutes by foot from Surfers Paradise Beach
Voco Gold Coast offers its guests 2 outdoor swimming pools and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 9 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Voco Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Waves Buffet Restaurant - This buffet restaurant serves breakfast only. Reservations are required.
Cliffords Grill & Lounge - This restaurant serves dinner only. A children's menu is available. Reservations are required. Open select days.
Social House - This bar serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cliffords Grill & Lounge
  • Social House
  • Waves Buffet Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's toys
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg

Voco Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1019 reviews
Rating 8 - Good. 279 out of 1019 reviews
Rating 6 - Okay. 102 out of 1019 reviews
Rating 4 - Poor. 45 out of 1019 reviews
Rating 2 - Terrible. 33 out of 1019 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Michelle

Stayed 1 night in Nov 2025

8/10 Good

Linda

Travelled with family and small children
Liked: Cleanliness
Good breakfast
Stayed 1 night in Nov 2025

6/10 Okay

Shi Min

Stayed 3 nights in Nov 2025

10/10 Excellent

VAUGHAN

Stayed 3 nights in Oct 2025

10/10 Excellent

Vesna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room & hotel staff amazing!
Stayed 4 nights in Oct 2025

6/10 Okay

Samantha

Stayed 1 night in Oct 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant one night with comfortable beds, good service and good location and views
Stayed 1 night in Oct 2025

10/10 Excellent

Gerry

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I cannot fault this hotel. Fantastic customer service and great location. The only minor comment I have is that I find the floor tile on the shower can be a bit slippery.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation, pools.!
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel as we were at the Gold Coast for an event. I was extremely happy with our stay considering how cheap the hotel was compared to others. It's in a super convenient location with a bottle shop and many dining options in close proximity. The room was cosy and clean and offered a great view. The staff were all extremely friendly and helpful and assisted us with a late check out which I am very appreciative of. You have the light rail literally at the door which makes using public transport concenient also. Would absolutely stay here again!
Stayed 2 nights in Oct 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooms were clean and staff were friendly but the lack of parking was difficult with a small child and luggage and having to park a 10min walk away.
Stayed 1 night in Oct 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Impressed with staff especially Raj from the restraunt at dinner .
Stayed 2 nights in Oct 2025

8/10 Good

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Nathan

Travelled with family
Liked: Staff & service, amenities
Great location, friendly staff and 2 pools to enjoy with onsite parking (at a cost of $25 per night). Rooms could do with an update, especially bathrooms which had mould and malfunctioning toilet flush mechanisms - compared to other summarily priced properties, the rooms feel very dated and run down (but clean).
Stayed 5 nights in Oct 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Penn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2025

8/10 Good

Mariane

Stayed 8 nights in Sep 2025

10/10 Excellent

B J

Travelled with family
Liked: Cleanliness, amenities
The check in with Vinny was superb, very welcoming, the checkout and storing bags also flawless, very friendly staff including security
Stayed 1 night in Oct 2025

10/10 Excellent

Prashant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location , easy access to beach & all the local attractions . The staff were so helpful - they made our stay special . Housekeeping was slightly a miss but rest of the facility made up for it . Lovely for young families .
Stayed 3 nights in Sep 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet and convenient. Service and restaurant food was really good.
Stayed 1 night in Sep 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Carolina

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Shihab

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property is old and tired, but the location, the staff, and the breakfast were excellent.
Stayed 1 night in Sep 2025