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Wings - Q Stay

4.0 star property

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Photo gallery for Wings - Q Stay

Executive Penthouse, 3 Bedrooms, Ocean View | View from room
Executive Penthouse, 3 Bedrooms, Ocean View | Living area
3 Bedrooms, Ocean View | Living area
Executive Penthouse, 3 Bedrooms, Ocean View
3 Bedroom Penthouse | View from room

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Explore the area

View in a map
18 Fern St, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪5 min walk‬
  • Place, Surfers Paradise Beach
    ‪12 min walk‬
  • Place, Cavill Avenue
    ‪17 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

View all photos for 3 Bedrooms, Ocean View

3 Bedrooms, Ocean View | Living area

3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

View all photos for 3 Bedroom Apartment

3 Bedroom Apartment | Living area

3 Bedroom Apartment

  • City view
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

View all photos for Executive Penthouse, 3 Bedrooms, Ocean View

Executive Penthouse, 3 Bedrooms, Ocean View | Living area

Executive Penthouse, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 5 Single Beds and 1 Double Sofa Bed

View all photos for 3 Bedroom Penthouse

3 Bedroom Penthouse

3 Bedroom Penthouse

  • Partial ocean view
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 5 Single Beds and 1 Single Sofa Bed

Similar properties

Balcony
H Luxury Residence Apartments - Holiday Paradise
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
3.9 out of 5, Good, 355 reviews
The price is €163
includes taxes & fees
25 Feb - 26 Feb
H Luxury Residence Apartments - Holiday Paradise

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Wings - Q Stay

Apartment with free parking, near Surfers Paradise Beach
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free apartment building. Self parking is free. Additionally, laundry facilities, tour/ticket assistance, and barbecue grills are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Guests can appreciate conveniences like a washer/dryer and a sitting area, and other amenities include a furnished balcony and an LCD TV. Housekeeping is not available.
Wings - Q Stay offers 6 accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
During your stay at Wings - Q Stay, you're just a quick walk from Northcliffe Beach. Enjoy features like free self parking, plus an outdoor pool and a gym. This upscale apartment building has 6 apartments. Free WiFi and a deep soaking tub are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes a gym
  • 14 minutes by foot from Surfers Paradise Beach and a 2-minute drive from Cavill Avenue
Wings - Q Stay offers its guests an outdoor pool, a hot tub, and a fitness center. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Wings - Q Stay. Self parking is free.

This 4-star Gold Coast apartment is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • LCD TV

Outdoor areas

  • Barbecue grill
  • Furnished balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Limited-hour front desk
  • Luggage storage
  • No housekeeping service
  • Tour and ticket assistance

Location highlights

  • Near the ocean

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 6 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 5:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Level 2 Retail Area of Circle on Cavill - 9 Ferny Ave]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 10 AM-2 PM on Sundays and Public Holidays.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 5:00 PM and 10:00 PM
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Level 2 Retail Area of Circle on Cavill - 9 Ferny Ave
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Wings We Accommodate Apartment Surfers Paradise
Wings We Accommodate Apartment
Wings We Accommodate Surfers Paradise
Wings We Accommodate
Wings We Accommodate
Wings - Q Stay Apartment
Wings - Q Stay Surfers Paradise
Wings - Q Stay Apartment Surfers Paradise

Wings - Q Stay Reviews

Reviews

4.4
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 3 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

3.6/10

Amenities

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Wai Yee Bang

Travelled with group
Disliked: Room comfort

worst hotel

Without properly arranged accommodation, the arranged journey is wasted. Had to stay in a dark place and couldn't fix it. Dryer not working properly and old socks found inside
Stayed 3 nights in Dec 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Staff very rude. Asked to break the Queensland health directed twice. Very disappointing that money more important then people’s health.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
we received a call to say a glass door had been broken on the top level however we could still access the spa area. when we arrived there was no access, the way it was boarded prevented the door opening and the other door was locked and was a different key which we didn't have. It took a few days to finally get the access. the spa was the reason we booked it in the first place. The condition of the unit overall was run down with several damaged areas to walls,ceilings, doors,and the stairs had not been cleaned in a long time they were filthy. The curtains in the bedrooms had mould on them and some of them were off their hangers. Windows were filthy and all sliding doors were extremely hard to slide, some would struggle to open them. There were light globes out in several rooms. And the wi fi is woeful. I would not recommend this apartment to anyone.
Stayed 5 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a disappointment..we booked the 3brm rooftop penthouse for 5 nights and were shocked at the state of the place considering the money we paid. Rooftop spa turned up so hot it was uncomfortable to get in. Unable to turn spa bubbles on or heat down. Downstairs outdoor lounge, filthy, ripped, and has several cigarette burns. Downstairs toilet seat broken, and underneath a huge amount of human faeces not cleaned from previous guests. Fan in downstairs bathroom broken. Handle on downstairs balcony broken, so unit not lockable. Television had to be retuned in everytime it was turned off. Light bulbs not working in several different rooms. Dishwasher had no cutlery rack, no CD/ music player, but its advertised as having one..2 rolls of toilet paper supplied for 5 nights...overall really disappointed..did contact We Accomodate a couple of times and have sent them an email on my return with all the faults/ broken items list and have not heard back from them. It looks fab in the photos byt it needs a lot of work and cleaning before being a 4star penthouse.
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2018