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SureStay by Best Western Gonzales

2.5 star property

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Photo gallery for SureStay by Best Western Gonzales

Lobby
Blackout curtains, iron/ironing board, WiFi, bed sheets
Lobby
Restaurant
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2142A W Highway 30, Gonzales, LA, 70737-5115
  • Place, Tanger Outlets
    ‪8 min walk‬
  • Place, Lamar Dixon Expo Center
    ‪5 min drive‬
  • Place, Louisiana State University
    ‪25 min drive‬
  • Airport, Baton Rouge, LA (BTR-Baton Rouge Metropolitan)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Roll-in Shower, Refrigerator

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds, Roll-in Shower, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator (2nd Floor)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed, Smoking, Refrigerator (2nd Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator (2nd Floor)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking, Refrigerator (2nd Floor)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Comfort Suites near Tanger Outlet Mall
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 894 reviews
The price is €86
includes taxes & fees
18 May - 19 May
Comfort Suites near Tanger Outlet Mall

About this property

SureStay by Best Western Gonzales

Along with a 24-hour business center, this hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and ATM/banking services are onsite. Change of towels is available on request.
SureStay by Best Western Gonzales offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

During your stay at SureStay by Best Western Gonzales, you're just a quick walk from Tanger Outlets. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Amenities include a 24-hour business center, laundry facilities, and an ATM
  • 10 minutes by foot from Tanger Outlets and a 2-minute drive from St. Elizabeth Hospital
Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available. SureStay by Best Western Gonzales also features a vending machine, laundry facilities, and an ATM. Limited free parking is available on a first-come, first-served basis. A complete renovation of SureStay by Best Western Gonzales was completed in October 2024.

Smoking is allowed in designated areas at this Gonzales hotel.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 2 floors
  • Built in 1978
  • Designated smoking areas
  • Renovated entire property - October 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Surestay By Gonzales Gonzales
Surestay By Best Western Gonzales Hotel
Surestay By Best Western Gonzales Gonzales
Surestay By Best Western Gonzales Hotel Gonzales

SureStay by Best Western Gonzales Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 69 reviews
Rating 8 - Good. 16 out of 69 reviews
Rating 6 - Okay. 12 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 8 out of 69 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

troy

Stayed 4 nights in Jan 2026

8/10 Good

Nychriston

Stayed 2 nights in Nov 2025

2/10 Terrible

Jeff

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was dirty….floors needed to be vacuumed, the ledge around the tub was grimy and the bathroom floors were dirty with hair on them.
Stayed 1 night in Jan 2026

10/10 Excellent

Herschel

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Jan 2026

6/10 Okay

Charles

Stayed 3 nights in Jan 2026

6/10 Okay

Charles

Stayed 5 nights in Jan 2026

8/10 Good

KAREN, Denham Springs

Business traveller
Liked: Cleanliness, property conditions & facilities
I enjoyed my two-week stay. It was quiet and comfortable. I would have liked a microwave in the room instead of in the laundry area, and a chair in the room other than the desk chair. But all in all, it was a great stay. Thank you.
Stayed 14 nights in Dec 2025

10/10 Excellent

DAVID

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Nov 2025

6/10 Okay

Phillip

Liked: Property conditions & facilities
No real breakfast available. Some cereal. And the rooms get “cleaned” like a fifth grader might do it and only about 30% of the time. It is an otherwise clean, safe and nice hotel
Stayed 7 nights in Jan 2026

2/10 Terrible

Eugenia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a funky smell, the bathroom had p**p when walked in and there were bed bugs and roaches everywhere!!! The door lock was also broken- unsafe. Unacceptable and disgusting. It was very hard to deal with expedia, I had to explain the issue over and over and they offered $25 dollars to compensate for the issue, unbelievable. We had to pay for a different room at another hotel as Expedia also refused to relocate us.
Stayed 1 night in Jan 2026

6/10 Okay

Denis

Stayed 1 night in Dec 2025

6/10 Okay

Myron

Business traveller
Liked: Cleanliness, room comfort
Yes, the room was clean but not serviced for the 4 days I was there. No microwave in room. No soap. The Staff was very nice.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ana Karen

Stayed 1 night in Dec 2025

2/10 Terrible

Dallas

Disliked: Cleanliness, amenities, property conditions & facilities
My whole 9 day stay I showered in cold water, after complaining everyday, but nothing was done to fix the situation.
Stayed 9 nights in Dec 2025

8/10 Good

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and sanitary!
Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
Everything was convenient and nice
Stayed 1 night in Dec 2025

10/10 Excellent

Leonard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect clean and comfortable. Staff was courteous and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless ,one of the staff was very arrogant.
Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Stayed 1 night in Nov 2025

8/10 Good

Twanya

Stayed 2 nights in Nov 2025

10/10 Excellent

Kevon

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff on check in and at breakfast, quiet, clean and safe
Stayed 1 night in Nov 2025

6/10 Okay

Lauren

Liked: Staff & service
Disliked: Amenities
The staff members that I interacted with during check-in and check-out were great. The room was ok, but the noise from the road was very loud. If you are a light sleeper, this is probably not the best choice.
Stayed 2 nights in Oct 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Amenities, property conditions & facilities
It was close to the venue we were going to so that was a plus. The rooms in the front are very noisy from the traffic. The TV stopped working randomly for several hours and the staff tried to get it working but was unable to get it to work.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities
The rooms were clean. The staff was super helpful. And, that l the hotel felt safe.
Stayed 2 nights in Oct 2025