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Hotel Clad

3.5 star property

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Photo gallery for Hotel Clad

Lobby
Lobby
Restaurant
Hot springs
In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Fukazawa, 2839-1, Gotemba, Shizuoka, 412-0023
  • Place, Gotemba Premium Outlets
    ‪1 min walk‬
  • Place, Dongshan Lake
    ‪3 min drive‬
  • Place, Chichibunomiya Memorial Park
    ‪4 min drive‬

Room options

View all photos for Forest Side Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Forest Side Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Fuji View Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Fuji View Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Fuji View Deluxe Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Fuji View Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room (Triple), Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room (Triple), Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room with Mt.Fuji view, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room with Mt.Fuji view, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room with Mt.Fuji view

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room with Mt.Fuji view

9.6 out of 10
Exceptional
(21 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room from Triple with Mt.Fuji view, Non Smoking

View from room

Twin Room from Triple with Mt.Fuji view, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Clad

A restaurant, spa services, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk.
Hotel Clad offers 182 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Gotemba hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).
Our customers tell us they can't get enough of the helpful staff at Hotel Clad. During your stay, you're just a quick walk from Gotemba Premium Outlets. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include laundry facilities, a car charging station, and an elevator
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Gotemba Premium Outlets and 7 minutes by car from Fuji-Hakone-Izu National Park
There's a restaurant on site. Public spaces have free WiFi. Hotel Clad also features spa services, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
ダイニング花衣 - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • ダイニング花衣

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Dinner is not included in the Half Board rate plan for children age 3-5 years old.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Clad Hotel
Hotel Clad Gotemba
Hotel Clad Hotel Gotemba

Hotel Clad Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 554 out of 837 reviews
Rating 8 - Good. 204 out of 837 reviews
Rating 6 - Okay. 55 out of 837 reviews
Rating 4 - Poor. 15 out of 837 reviews
Rating 2 - Terrible. 9 out of 837 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was excellent beautiful hotel!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

FLORA

Liked: Cleanliness, property conditions & facilities
Nice room with a view of Fujisan, lots of amenities and enjoyed both public and private onsens.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Awesome room… fantastic view of Mount Fuji
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

zorigoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and onsen is fabulous
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel we loved our stay
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

lawrence

Liked: Cleanliness
Disliked: Amenities
Long walk to get to the hotel, esp'ly with luggages, seems like only those who drive are welcome, you'd think hotel got shuttle from bus station to hotel front, but they don't. Then, once all restaurants close at the same time as the stores in outlet, you got no other options but to eat at the hotel's restaurant which only offered buffet at 5500Y/person; that would not have been a problem if they offered decent food, but no, way worse than food court quality, which made the whole experience less than decent. The view and the hot springs are the only good things left with this hotel.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Bie

Liked: Cleanliness, staff & service
They should have a service to tidy up the bed during room cleaning
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
It was much better than I expected for the area.
Stayed 1 night in May 2025
Verified

10/10 Excellent

WAI NGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

CHIA YEE REBECCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and love the hot spring
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Tamas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place and the people!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

CHEUK KUEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

TAT KIU DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel with nice facilities and shopping mall nearby
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

zorigtbaatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location with SPA is wonderful.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Clad had such an amazing view of Mt. Fuji. Had a great stay and it was nice that it was right beside the outlet mall.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Nice hotel. Good amenities
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay and the staff were nice, highly recommended
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the outlet shopping was just across from the hotel
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the onsen
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Alex chun kit

Liked: Cleanliness, amenities, property conditions & facilities
Nice view, friendly staff
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Mei Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best choice for going to outlet mall and staying a night
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

ying ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like that they have a good view of Fuji mountain and the place is clean and comfy ! Onsen was the best ! Some of the staff are very friendly and some are not .. oh well I don’t ask too much but I enjoyed my stay anyway
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Siu Shun Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for shopping. Also love the onsen and massage service at the hotel.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities
The view of Fuji mountain and the hot springs
Stayed 1 night in Mar 2025