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Sure Hotel by Best Western Center

Property class: 3.5

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Photo gallery for Sure Hotel by Best Western Center

A hotel room with a bed, a desk, a chair, a sofa, and a television on the wall.
A hotel with a prominent sign reading "CENTER HOTEL".
A modern indoor seating area with glass doors leading to an outdoor patio.
A reception desk with a modern design, a receptionist, and a fire extinguisher on the wall.
A modern conference room with black leather chairs, round tables, and a wooden floor. There are large windows on one side, a door, and a wall with colorful artwork.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
Stora Badhusgatan 28, Gothenburg, 411 21
  • Place, Kungsgatan
    ‪1 min walk‬
  • Place, Fish Market
    ‪4 min walk‬
  • Place, Nordstan Shopping Center
    ‪11 min walk‬
  • Airport, Gothenburg (GOT-Landvetter)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a radiator, a window with curtains, and a wall-mounted phone.

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(64 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

A twin room with two single beds, a table, a chair, a TV, and a window with curtains.

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, desk, chair, and a painting on the wall.

Standard Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(28 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Single Beds, Non Smoking (with Sofabed)

A hotel room with two beds, a sofa, a wooden floor, a window with curtains, and a wall-mounted TV.

Family Room, 2 Single Beds, Non Smoking (with Sofabed)

7.2 out of 10
Good
(24 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a radiator, a window with curtains, and a wall-mounted phone.

Economy Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(22 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for 1 Double Bed, Non-Smoking, Economy Room, Wi-Fi, Full Breakfast

Hypo-allergenic bedding, desk, iron/ironing board (on request)

1 Double Bed, Non-Smoking, Economy Room, Wi-Fi, Full Breakfast

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Sure Hotel by Best Western Center

Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a TV in a common area, and RV/bus/truck parking are onsite. Housekeeping is available on request.
Sure Hotel by Best Western Center offers 55 accommodations with hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Gothenburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Our customers tell us they enjoy the helpful staff at Sure Hotel by Best Western Center. During your stay, you're just a quick walk from Kungsgatan. Free breakfast, free WiFi in public areas, and laundry facilities are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Just a 4-minute drive from Nya Ullevi Stadium and 5 minutes from Liseberg Amusement Park
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sure Hotel by Best Western Center.

This 3.5-star Gothenburg hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (SEK 350 per day)
  • Street parking available
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Stereo
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SEK 250 per pet, per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: SEK 350 per day (164 ft away)
  • Pet fee: SEK 250 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Comfort City Center
Comfort City Center Gothenburg
Comfort City Center Hotel
Comfort City Hotel
Comfort Hotel Center
Comfort Hotel City
Sure Hotel Best Western Center Gothenburg
Comfort Hotel City Center Gothenburg
Hotel City Comfort
Comfort Hotel City Gothenburg
Comfort Hotel Gothenburg
Center Hotel Gothenburg
Center Gothenburg
Sure Best Western Center Gothenburg
Sure Hotel Center Gothenburg
Sure By Best Center Gothenburg
Sure Hotel by Best Western Center Hotel
Sure Hotel by Best Western Center Gothenburg
Sure Hotel by Best Western Center Hotel Gothenburg

Sure Hotel by Best Western Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 341 out of 1015 reviews
Rating 8 - Good. 348 out of 1015 reviews
Rating 6 - Okay. 213 out of 1015 reviews
Rating 4 - Poor. 65 out of 1015 reviews
Rating 2 - Terrible. 48 out of 1015 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel in a convenient location with lovely staff. The rooms were basic, but cleane and comfortable, and good value for the price paid.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great service, very clean and comfortable rooms, fantastic breakfast
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel😊 Staff were lovely and so friendly, a true asset to your hotel! Free tea and coffee 24/7 is also a nice touch👌 Room was a little small but it was clean and comfortable for a good nights sleep. If I find myself back in Gothenburg I will definitely stay here again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast and location
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Edgar Benavides

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice/comfortable stay.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

dirk

Liked: Cleanliness, staff & service, amenities
Nice hotell, quiet and close to everything. Good room, good breakfast and good price. Highly recommended. One comment: ennoying background music; must be horrible for the staff to hear that all day.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Robert

Great room
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Anderson

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was located at downtown Gotenberg, the entrance is small and I walked passed it. Breakfast is great juice, coffee, smoothie, scrambled egg, bacon & beans. Choice of bread, cold cuts, veggie etc. Walk one km you can catch the airport bus. Will stay again if I am in town. Rooms are small but adequate for one person.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

TRACEY

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful, room was a bit dated, but tidy and clean. Perfect location for us
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super, Hotel is some pour in age but very good to stay
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Good location, old building, single very basic room but excellent friendly staff make it a good option.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Tamas

Liked: Amenities
Staff were extremely lovely and helpful. The breakfast was good and the availability of a variety of coffees and teas all day was a very welcome surprise. The rooms however are dated and the breakfast tables are mainly set up for couples, not families.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Gothenburg

Centrally located hotel. Clean and spacious rooms One of the best breakfasts I’ve ever had whilst travelling. The staff are warm and welcoming Really liked the availability of coffee and juice with home cooked cookies 24 hours a day
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable but small rooms;constant hot water;good breakfast;short walk to the city centre;helpful staff.
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights as a couple

Super friendly staff very attentive clean room suerb buffet breakfast and free tea coffee snacks available during the day. Very central to shops bars loved it!
Stayed 2 nights in May 2025
Verified review

6/10 Okay

?

Liked: Staff & service
Disliked: Property conditions & facilities
Small and old room. Good breakfast for the price.
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Rayn

Disliked: Staff & service, property conditions & facilities
Not worth the money
Stayed 1 night in Mar 2026
Verified review

8/10 Good

tony

Liked: Cleanliness
Clean, friendly staff, good continental breakfast choice plus scrambled egg. Bacon and beans as an addition or a Warm choice.. 24 hour coffee, tea and biscuits. A few minutes walk away from tram, bus and ferry services
Stayed 7 nights in Jun 2025
Verified review

6/10 Okay

Lise

Disliked: Property conditions & facilities

Tiny room

OK for 1 night stay. Very small room, Ok for sleeping but too small to bee in during the day - especially if you are two persons.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Good for the budget price. The twin room was an L shape, good for a bit of space between the beds. Free breakfast kept well stocked with gluten free options. Next to Stenpiren quay and short walk to Haga district so prefect if not pretty.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel

This is a great budget hotel in a good location, close to tram lines and parks. The room was small but well furnished. Staff was friendly and breakfast was good! Wifi not super strong in the room but they have a nice common area with free tea and coffee and cookies if you need to work
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

wenche

Liked: Cleanliness
Ok
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cheap. Good breakfast. Simple and fine.
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Phillip

Liked: Cleanliness, staff & service
Very convenient, good breakfast and staff friendly. Rooms small, no airconditioning during unusually hot weather and showers have only shower curtain which usually led to water spreading over floor.
Stayed 9 nights in Jul 2025
Verified review

10/10 Excellent

Malene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in Göteborg. Close to public transport, clean big room and an elevator. Free breakfast and coffee/juices, you could also make waffles the whole day for free. Will definitely be back!
Stayed 2 nights in Aug 2024